Heritage Web Solutions Must Sign GAG ORDER To get ANY REFUND Provo Utah

This company is the truest of crooks... PLEASE SAVE YOUR SELFS. There is no lower SCUM then a company that feeds and steels from new small business owners. Heritage Web Solutions specializes in getting your money and frustrating you until you leave. I have hundreds of emails and documents and over 200 hours of wasted time to end up out $1, 300 to Mark Strong who has stolen tens of thousands of dollars from people like you and me. He will simply send a copy of his terms of service. HERITAGE WEB SOLUTIONS TERMS OF SERVICE is over 50 paragraphs of your out of luck. It even says they don't have to finish the site at all if they don't want to. I am not kidding. AND BE CAREFUL!! THEY SLIP IT BY WHEN YOU DESCRIBE WHAT YOU WANT FOR A WEBSITE... AFTER THAT YOUR OUT AT LEAST $59 PER MONTH FOR 12 MONTHS IN HOSTING FEES PERIOD!!

I will paste a letter he sent me below that says if you want to go to small claims court you need to come to Utah. You See he knows its not worth the trip and bam he keeps on steeling!! This scum bag offered me and my business partner $200 because the other $1, 100 should be his for having to email me???

AGAIN SAVE YOURSELFS FROM PURE HELL AND SCUM!!

SEE LETTER FROM CEO MARK STRONG BELOW.

Mark Strong Thu, Aug 28, 2008 at 4:04 PM
To: michael rose
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Dear Mr. Rose,

When you accepted Heritage's Terms of Service http://www.heritagewebdesign.com/tos.html on April 2, 2008 you accepted the essence of the third (3rd) paragraph in the Account Termination Agreement. See Section 41.

The purpose of the Account Termination Agreement is simply to put in concise terms the provisions of unwinding our relationship. Heritage doesn't need an additional signed Account Termination Agreement. It is as much for your protection as Heritage's.

It is now your call as to what you want to do. Our position has already been stated: $200 refund and release of Heritage's work to you. If this is not acceptable, then have your attorney communicate with Heritage at:

Heritage Web Solutions
1460 N. Moonriver Drive
Provo, Utah 84604

Attn: Legal Department

As a professional courtesy, please make your attorney aware of Section 43 of the TOS. It establishes the courts in the State of Utah as the courts having jurisdiction in all legal matters. It states:

43. Jurisdiction.

This agreement shall be governed exclusively by the laws of the State of Utah, USA, without regard to any conflicts of laws provisions thereof, as a contract entered into and performed entirely within the State of Utah. The parties herby expressly disclaim the application of the United Nations Convention on the International Sale of Goods. Any disputes between the parties relating to the subject of this agreement shall be submitted exclusively to the jurisdiction of the state or federal courts located in the State of Utah, Counties of Utah or Salt Lake, and the parties expressly consent to personal jurisdiction and venue therein and waive any objection based on forum non convenient or otherwise.

Should you decide to litigate in any other jurisdiction, HWS will engage legal counsel in that jurisdiction. However, HWS will not litigate the merits of the case. Our legal counsel will have the jurisdiction referred to Utah. This Jurisdiction provision has been challenged in the courts before and the courts have consistently upheld this provision.

It is hoped that we can terminate this relationship amicably and promptly.

Please advise.
Respectfully,
Mark Strong
Chief Quality Officer
Heritage Web Solutions.

Heritage values all of its clients, especially those with concerns or complaints. It is in our best interest to work with customers who have complaints in order to reach a reasonable and fair resolution and establish a long term business relationship. In most cases Heritage goes beyond what is fair for the company and errs on the side of the displeased client.

There is no such thing as a complaint free company. Let me assure all who read this that those few who complain are less than 1% of our total volume of business. Heritage has been able to satisfy every complaint posted, given that customer gives us the opportunity to do so.

If you want to know the true character and integrity of Heritage, I would invite you to review our record with the Better Business Bureau. Heritage is a company with over 30,000 clients. In our entire history as a company, we have had less than 1% of our clients complain to the BBB. More remarkable, Heritage does not have one single unresolved BBB complaint.

To review Heritage's record with the BBB, please check with the Utah BBB - Utah.bbb.org.

With that said, I invite all who have concerns or complaints to please communicate with me directly. I will do my utmost to make sure Heritage resolves your concerns to your satisfaction. You can reach me by e-mailing CEO@hwsinet.com.