Zurich International Life
Zurich International Life, registered in the Isle of Man, offers life assurance, investment and protection solutions. For years, we have been tailoring our products and services for the local market, offering truly flexible and portable financial solutions. As part of a leading global provider of international insurance and investment products, we have a reputation for excellent performance and commitment to the customer.
As part of our commitment to our customers, Zurich International online now gives you a fast and convenient way to access your policy information, 24/7. Whether you want to check your current fund value or review your investment strategy, it’s easy to find the answers you’re looking for.
When you log on to Zurich International online you’ll find a whole range of information appropriate to your policy, including your:
- current fund holding, as well as current fund and surrender value
- premium status investment strategy
- benefit information
- current withdrawal arrangement and history
- personal details
This means you won’t have to wait until your next statement to see how your policy is doing – everything you need is right at your fingertips.
How can we help?
Useful forms for policy services
The "Supplemental document – Declaration for data protection for Zurich International Life Limited" must be provided along with all new insurance applications and service requests.
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1. Payment, investment, and switch
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2. Contribution, premium change, and reinstatement
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3. Encashment
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4. Others
Changes on investment choices
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1. Documents in 2024
Changes on investment choices Date Download Changes to BlackRock Global Funds (“BlackRock”) and the Underlying Funds (as defined below) February 6, 2024 (680KB/PDF) Termination and withdrawal of authorization of Columbia Threadneedle Investment Funds (UK) ICVC – CT UK Smaller Companies Fund (Code: VDGBP) and ZI Columbia Threadneedle CT UK Smaller Companies Fund (Code: SCGBP) (Individually, “Investment Choice” and collectively, “Investment Choices”) January 30, 2024 (402KB/PDF) Franklin Templeton Investment Funds (“FTIF”) - Clarificatory change to the revised definition of “Valuation Day” of Franklin Templeton Investment Funds - Franklin Mutual European Fund (the “Underlying Fund”) January 23, 2024 (372KB/PDF) Changes to Franklin Templeton Investment Funds (“FTIF”) and the Underlying Funds (as defined below) January 12, 2024 (549KB/PDF) Changes to Invesco Funds - Invesco Euro Corporate Bond Fund and Invesco Funds - Invesco UK Investment Grade Bond Fund (Individually, the “Underlying Fund” and collectively, the “Underlying Funds”) January 2, 2024 (389KB/PDF) -
2. Documents in 2023
Changes on investment choices Date Download Changes to Fidelity Funds (the “Fidelity”) and the Underlying funds (as defined below) December 21, 2023 (382KB/PDF) Changes to Ninety One Global Strategy Fund - Investment Grade Corporate Bond Fund USD (Code: A3USD), ZI Ninety One GSF Investment Grade Corporate Bond EUR Fund (Code: FTEUR) and ZI Ninety One GSF Investment Grade Corporate Bond USD Fund (Code: G3USD) (Individually, the “Investment Choice”, and collectively, the “Investment Choices”) December 5, 2023 (680KB/PDF) Changes to Ninety One Global Strategy Fund - Global Environment Fund (the “Underlying Fund”) November 21, 2023 (377KB/PDF) Changes to JPMorgan Funds - Emerging Middle East Equity Fund (Code: RZUSD) and ZI JPMorgan Emerging Middle East Equity Fund (Code: JGUSD) (Individually, the “Investment Choice” and collectively, the “Investment Choices”) November 10, 2023 (572KB/PDF) Changes to First Sentier Investors Global Umbrella Fund plc (“First Sentier”) and the Underlying Funds (as defined below) November 9, 2023 (851KB/PDF) Termination and withdrawal of authorization of The Jupiter Global Fund - Jupiter Global Ecology Growth EUR (Code: HXEUR) and ZI Jupiter Global Ecology Growth Fund - USD (Code: 6JUSD) (Individually, “Investment Choice” and collectively, “Investment Choices”) October 30, 2023 (375KB/PDF) Changes to Janus Henderson Horizon Funds (“JHHF”) and the Underlying Funds (as defined below) October 26, 2023 (405KB/PDF) Changes to BlackRock Global Funds (“BlackRock”) and the Underlying Funds (as defined below) October 12, 2023 (484KB/PDF) Changes to abrdn SICAV I - All China Sustainable Equity Fund (the “Underlying Fund”) October 9, 2023 (382KB/PDF) Changes to Barings Global Umbrella Fund (“BGUF”) and Barings Global Umbrella Fund - Barings Eastern Europe (SP) Fund (the “Underlying Fund”) September 22, 2023 (380KB/PDF) Changes to Barings International Umbrella Fund (“BIUF”) and the Underlying Funds (as defined below) September 22, 2023 (422KB/PDF) Changes to Barings Umbrella Fund plc (“Barings”) and Barings Umbrella Fund plc - Barings Developed and Emerging Markets High Yield Bond Fund (the “Underlying Fund”) September 19, 2023 (399KB/PDF) Franklin Templeton Investment Funds (“FTIF”) - Change to the definition of “Valuation Day” September 19, 2023 (512KB/PDF) Changes to JPMorgan Funds (SICAV Range) and the Underlying Funds (as defined below) September 15, 2023 (449KB/PDF) Changes to Allianz Global Investors Fund and Allianz Global Investors Fund - Allianz Total Return Asian Equity (the “Underlying Fund”) September 11, 2023 (491KB/PDF) Changes to Pictet - Russian Equities (the “Underlying Fund”) September 6, 2023 (340KB/PDF) Changes to Schroder International Selection Fund – US Smaller Companies Impact (the “Underlying Fund”) September 6, 2023 (336KB/PDF) Changes to JPMorgan Funds (Unit Trust Range) and the Underlying Funds (as defined below) September 5, 2023 (378KB/PDF) Changes to MFS Meridian Funds - Emerging Markets Debt Fund (the “Underlying Fund”) August 21, 2023 (487KB/PDF) Changes to HSBC Global Investment Funds – Indian Equity (the “Underlying Fund”) August 15, 2023 (361KB/PDF)
Changes to Franklin Templeton Investment Funds - Templeton Global Fund (the “Underlying Fund”) August 14, 2023 (429KB/PDF)
Changes to Franklin Templeton Investment Funds - Templeton Asian Growth Fund and Franklin Templeton Investment Funds - Templeton Emerging Markets Fund (Individually, the “Underlying Fund”; collectively, the “Underlying Funds”) August 14, 2023 (479KB/PDF)
Changes to Fidelity Funds (the “Fidelity”) and the Underlying funds (as defined below) August 2, 2023 (455KB/PDF)
Changes to Invesco Funds (the “Invesco”) July 27, 2023 (402KB/PDF)
Changes to Ninety One Global Strategy Fund (“GSF”) and Ninety One Global Strategy Fund - Investment Grade Corporate Bond Fund (the “Underlying Fund”) - update to the expected leverage levels July 17, 2023 (468KB/PDF)
Change to Pictet and Pictet - Russian Equities June 29, 2023 (375KB/PDF)
Changes to the underlying fund of Barings Global Umbrella Fund - Barings Eastern Europe Fund (Code: NKUSD) and ZI Barings GUF Eastern Europe Fund (Code: NAUSD) (Individually, the “Investment Choice”; Collectively, the “Investment Choices”) – transfer of Liquid Assets (as defined below) to the New Fund (as defined below) June 27, 2023 (709KB/PDF)
Changes to HSBC Global Investment Funds (the “HSBC GIF”) June 12, 2023 (559KB/PDF)
Changes to the underlying fund of Fidelity Funds – Emerging Europe, Middle East and Africa Fund (Code: FAEUR) and ZI Fidelity Emerging Europe, Middle East and Africa Fund (Code: FBEUR) (Individually, the “Investment Choice”; Collectively, the “Investment Choices”) – creation of new share class to hold Russian Assets May 25, 2023 (503KB/PDF)
Changes to Aberdeen Standard SICAV I (“Aberdeen”) May 22, 2023 (531KB/PDF)
Changes to Schroder International Selection Fund (the “Schroder”) May 8, 2023 (499KB/PDF)
Temporary suspension of subscription and switching in for Fidelity Funds - Emerging Europe, Middle East and Africa Fund (Code: FAEUR) and ZI Fidelity Emerging Europe, Middle East and Africa Fund (Code: FBEUR) (Individually the “Investment Choice”; collectively, the “Investment Choices”) May 8, 2023 (302KB/PDF)
Changes to JPMorgan Funds (Unit Trust Range) April 19, 2023 (360KB/PDF)
Changes to Fidelity Funds - Sustainable Euro Cash Fund and Fidelity Funds – Sustainable US Dollar Cash Fund (Individually, the “Underlying Fund”; Collectively, the “Underlying Funds”) April 17, 2023 (332KB/PDF)
Changes to Pictet - Russian Equities (the “Underlying Fund”) March 15, 2023 (323KB/PDF)
Termination and withdrawal of authorization of Allianz Global Investors Fund - Allianz Thailand Equity (Code: SUUSD) and ZI Allianz Thailand Equity (Code: KMUSD) (individually, the “Investment Choice”; collective, the “Investment Choices”) March 14, 2023 (399KB/PDF)
Changes to Franklin Templeton Investment Funds - Franklin India Fund (the “Underlying Fund”) February 24, 2023 (403KB/PDF)
Changes to Franklin Templeton Investment Funds (“FTIF”) February 22, 2023 (656KB/PDF)
Changes to Legg Mason Global Funds plc (the “LMGF”) and the Underlying Funds (as defined below) February 20, 2023 (375KB/PDF)
Changes to Schroder International Selection Fund – BRIC Fund (the “Underlying Fund”) February 6, 2023 (465KB/PDF)
Changes to Janus Henderson Horizon Fund (“JHHF”) February 2, 2023 (425KB/PDF)
Changes to JPMorgan Funds (SICAV Range) (the “JPM”) January 6, 2023 (413KB/PDF)
Important information
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1. Frequently Asked Questions (“FAQ”) on Automatic Exchange of Information
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2. Frequently Asked Questions (“FAQ”) on the Insurance Authority (“IA”) Levy
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3. Increase to credit card charge customer letter
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4. Introduction to risk assessment on investment choices
Service levels
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1. Service levels
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2. Customer guide to complaint procedures
Contact us
Do you have further questions? We will be in touch!
Customer Care Hotline: +852 3405 7150
Mon to Fri 9am - 5:30pm (except public holidays)