Zoosk Review

Sunday, April 14th

2024 Dating Site Reviews

Zoosk

• In business over 15 years
• 35 million members
• Free option with limited features
• 1, 3, 6, and 12 month subscription options
• Prices range from $30/month to $12.50/month

Zoosk has been around since 2009. They are one of the leading dating sites and are proud of their Behavioral Matchmaking technology, which learns from how its users interact to give you a superior match.

Free to try

Zoosk lets you sign up for free and then entices you with extra features that you can have if you subscribe. You can't actually read any messages you receive without subscribing though, which is somewhat pointless. They do say that the free version is really only to get a feel for the site before you subscribe. Once you actually want to start talking with someone, you'll need to plunk down some cash. We could see the basic information of matches they had in mind.

Photo verification

Zoosk did tell us if a match had their photo verified. That means that the user had submitted a photo of themselves and that Zoosk verifies that the picture they've provided is an accurate representation of how they look: no catfishing on those profiles. A person can also have a Facebook verification badge which means they've linked their Facebook profile to their account. Does this guarantee that what you see is what you get? Of course not. There are always ways around that for someone who is determined to be deceptive, but it does add at least a little confidence.

Hard to find FAQ, but helpful when you do

Speaking of confidence, do take the time to check out the FAQ section. Though, to be honest, it isn't easy to find once you're logged in. We had to google it. Once there though, you can find a lot of information about how to stay safe, how to manage your subscription, and video tutorials covering a variety of subjects.

Getting your profile set-up

Profile set up has a number of options. There are plenty of the things you'd expect - relationship history, ethnicity, industry, body type, gender, children, how much education you have, if you have children, religion, if you smoke, height, who you're interested in, and so on. There are also places where you can add interests and a little blurb about yourself.

Options for premium

Subscriptions for Zoosk come in 1, 3, 6, and 12 month options. 1 month is $29.95, 3 months makes $19.98/month, 6 months is $12.50/month, and a full year is, ironically also $12.50/month. We don't see an advantage to going a full year in that case, but if you don't feel like resubscribing for the next 6 months then it would be a little more convenient. All payments are a one-time fee. For example, while 6 months is only $12.50/month, you'll pay a one-time fee of $74.99. Once you are subscribed you can then go ahead and message people, chat, and see people that have viewed you.

Better reviews than most

Reviews were mixed, but more positive than some others we've come across. As a general rule, Zoosk took the time to respond to unfavorable reviews. Some complaints are about scams and the responses from Zoosk ask them to contact customer service directly because they have a team dedicated to removing fake profiles. Other complaints are about auto-responses that Zoosk says can be created and turned on/off by users and aren't scams. Overall, we were impressed with their willingness to respond and didn't see anything to be too concerned about.

Free version isn't great, but good customer service

While we didn't love that Zoosk really only lets you get a generic feel for the website with the free version, we did really like some of the other features such as photo verification and the great options for profile set up. Zoosk is very willing to help resolve any issues you may come across and they do their best to minimize scammers. This dating site could be your ideal fit if you've been frustrated with some of the downfalls of other popular apps.