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I've been on zoosk as a free member for a few months. I kept getting messages that my profile was being "viewed" by the same woman once or twice a day for a week. I figured that she also has a free account so she couldn't message me - but it seemed she was checking me...
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32 comments
#1964056

If I state not interested I still get the same pictures over and over: it's like playing Whack-A-Mole"!

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ID
#1080261 Review #1080261 is a subjective opinion of poster.
Location
San Francisco, California
Product
Zoosk Profile
Reason of review
Not as described/ advertised
Loss
$1
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Says my profile has been blocked can you tell me why?

says my profile has been blocked can you tell me why? tdodge048412@***.com is my account id in zoosk
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ID
#2497244 Review #2497244 is a subjective opinion of poster.
Product
Zoosk Profile
Preferred solution
Let the company propose a solution

My app is not letting me sign inqq

4 days ago I paid $29.99 for a 1 month subscription, have not been able to log in yet. When I press on the icon for Zoosk it looks like its going to work but doesn't work. It will say going to ask me to verify myself and then page unavailable all the time. I want the service I paid for

User's recommendation: Don't but it.

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ID
#2497013 Review #2497013 is a subjective opinion of poster.
Product
Zoosk Subscription
Cons
  • Using deceased family members profile for ads
Preferred solution
Deliver product or service ordered

Billing

I canceled my subscription and you continue to attempt to build my card. Please stop billing the card if not I will take further action.
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ID
#2495940 Review #2495940 is a subjective opinion of poster.
Loss
$29
Preferred solution
Refund

I can’t get logged into site I have used too many codes trying to get in.

I have tried to reset my password so I could get back into my account with Zoosk. It said I have used too many codes to get into tonight. I have spent a couple hours at least trying to get in Zoosk. Please help me.
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ID
#2495334 Review #2495334 is a subjective opinion of poster.
Pros
  • Decent dating sight
  • Descent dating site

I can’t get into Zoosk dating site

I went to reset my password and I am not able to get on site. Can you please help me. I have messages to read.
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ID
#2495312 Review #2495312 is a subjective opinion of poster.
Preferred solution
Get back on Zoosk dating site I need to reset my password and I have used too many codes trying to get in.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Totally unhappy

Ive had zero response or help with my issue. You have terrible customer service. I guess you dont want me to use your site
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ID
#2494886 Review #2494886 is a subjective opinion of poster.
Product
Zoosk Mobile Application
Preferred solution
Let the company propose a solution

2 different subscriptions?

New phone and says I need to subscribe but I am already a customer. PLEASE CALL ME!!! Russell Patterson 208 699-**** If this isn't resolved TODAY! I WILL HAVE TO CANCEL MY SUBSCRIPTION!
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ID
#2494503 Review #2494503 is a subjective opinion of poster.
Cons
  • Lousey customer service
Preferred solution
Let the company propose a solution

I would like a full refund of my money back because I did not like the site and it was not worth my

I would like a full refund of my money back because I did not like the site and it was not worth my time

User's recommendation: I would like a full refund my money back.

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ID
#2494501 Review #2494501 is a subjective opinion of poster.

2 different subscriptions?

Called number and didn't ring???.. Just hung up? Customer service. Please call me at: Russell Patterson 208 699-****
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ID
#2494494 Review #2494494 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
Let the company propose a solution

Not happy

Trued to cancel zoosk subscription without success. Found very confusing. Would rather do over the phone. No phone number listed.
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ID
#2494140 Review #2494140 is a subjective opinion of poster.
Location
Croydon, New South Wales

Trouble

Took care of the issue and it is over. They did a wonderful job. Zoosk handled it fast and appropriate. Plus, they added days to my subscription.

User's recommendation: Great.

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ID
#2489378 Review #2489378 is a subjective opinion of poster.

Closed

I joined too quickly. Im still rehabbing and I wont be able to go out for another month or two. I saw that you didnt give partial refunds so I have to ask ladies for a rain check for a month or two. I thought that I would be back on my feet by now
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ID
#2488860 Review #2488860 is a subjective opinion of poster.
Location
Tinley Park, Illinois

Can’t enter my credit card

Using a gift card ($50),trying the one month plan , tried multiple time , checked card - ok , made a store purchase , it went through,
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ID
#2487791 Review #2487791 is a subjective opinion of poster.
Pros
  • Frustrated
Cons
  • This problem
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Your ripping me off n administration freezing my account

Why did you turn off my account and freeze it a refuse to open it back up I would like to receive my money back and a lot of the people on here are automated robot answering machine

User's recommendation: Use another dating source.

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ID
#2487749 Review #2487749 is a subjective opinion of poster.
Product
Zoosk Account
Pros
  • Just a waste of time looking at some pretty girls but no love
  • Want to get into my account
  • Seems like a waste of time
Cons
  • Keeps wanting money no access when i do pau
  • Misleadng messages
  • Says someone viewed you and they did not
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassment

I am being harassed by Zoosk with emails and texts I guess a phone call directly to your customer service department to stop this BS has not worked so you are being warned that I am contacting an attorney I will sue you! Im not one of these people that makes idle threats I will contact my attorney by Monday if this has not stopped Cynthia Vansickel 408-221-****

User's recommendation: DONT DO IT!

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ID
#2487589 Review #2487589 is a subjective opinion of poster.
Location
Victorville, California

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