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World Health Calgary

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World Health Calgary reviews first appeared on Complaints Board on May 13, 2010. The latest review cancellation fee was posted on Oct 21, 2018. The latest complaint stealing money from my Visa was resolved on Feb 08, 2014. World Health Calgary has an average consumer rating of 2 stars from 15 reviews. World Health Calgary has resolved 5 complaints.

World Health Calgary Customer Service Contacts

7222 Edgemont Blvd N.W.
Calgary, Alberta
Canada - T3A2X7

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World Health Calgary Complaints & Reviews

World Health Calgary — cancellation fee

No one there knows what the cancellation fee is, not even people at the head office in Calgary. I have an...

World Health Calgary — personal trainer

Calgary police released a statement on facebook looking for one of your employees aka personal trainers on...

Calgary

World Health Calgary — unethical behaviour

I became a Member well over 2 years ago. I had a personal Trainer, he left for better prospects. In the mean...

World Health Calgarycannot be trusted

August 2016, beginning of my term, I gave them the void cheque. Couple month later, they start calling me for banking information, saying the information they entered is invalid. I never change my bank info because my mortgage and all other monthly pre auth charge are on the same bank account. Apparently, they lost my cheque! So i told them i cannot trust them anymore, i will be paying cash! Uptill now, i never miss a single payment!
Today a lady called me again asking for banking information. I told her what happened. She said I have to provide the information again otherwise they will charge me $8 more biweekly for the statement.!
I asked her, "your employee lost the cheque I provided, or incorrectly entered info, whichever one, instead of going to your employee, you are going to the customer and try to charge the customer more??"
she said yes!
Totally disappointed! i never miss a single payment, and they lost the cheque! now turning back to get me more trouble!
I even just bought a 24 classes personal trainer session!
Now im being forced to cancel the gym with this BAD customer service!!

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    • Updated by lv000 · May 03, 2017

      This is a rediculous business! As a service industry, they do not customer sevice department!
      Thinking about calling and putting a complaint?? they will just keep asking you to pay!
      They do not think about to solve the problems on the customers end, all they want is collection!

    World Health CalgaryCancelled membership but they won't refund me even with a doctor's note

    World Health on Macleod Trail is terrible (to say the least). I signed up for personal training. My trainer decided to leave and then was assigned another one (a terrible one at that). In the midst of it all, I put my back out. My doctor gave me a doctors note stating that I have to discontinue. I told them and they said they had to make a decision. Finally I asked what was going on and they said that they just launched a big promotion and that everything else was taking a back seat (which included me). They finally decided that I can cancel the membership; however, would not refund me any money even though they decided to sit on this for two months which shouldn't be my issue.

    They are one of the worst corporations to deal with. I phoned head-office and they guy was extremely rude and curt with me and then actually hung-up on me. WOW...is all I can say to that.

    I have no problem with paying for what I actually used...which was $700 of personal training...they in turn charged me over $2000 and said I'm pretty much out of luck.

    How does a corporation get away with this crap? I can't imagine working for an organization such as this...and I'm an actual Personal Trainer myself.

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      • Updated by vmellof · Mar 02, 2017

        More...as they wanted me to decide whether or not I wanted to use the Pt sessions that I got roped into paying for, they charged my credit card another $30. THen when I signed the cancellation papers, they had the nerve to ask me how I 'd like to take care of another $100.
        Oh I should mention that about 2 weeks ago, they charged my credit card another $483. I was told that, that would be refunded; however, it's been almost a month now and no refund.
        The corporation is all about money...they don't care about the people or the staff as far as I can tell...do not waste your money.
        Keep with the community centres...such as Trico Centre or the YMCA...at least you're treated fairly and like you mean something.

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      World Health Calgary — Management

      I have very strong beliefs that any World Health establishment should represent just that; the respect of not...

      Calgary

      World Health Calgary — Serious fraud

      After cancellation in December 2015, the staff promised that the cancellation has been processed and he will...

      World Health Calgary — Betraying their customers to make more sales

      Hi, I like to share our experience with everybody what happened to us at world health gym (4344 Macleod...

      Calgary

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      World Health Calgary — stealing money from my Visa

      World Health Calgary. I am Japanese guy. (Make sure you should know I was not good at speaking English.) I...

      Calgary

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      World Health Calgary — Steal money from your bank account

      PLEASE SOMEONE HELP US we the people that cancelled any membership with this gym WORLD HEALTH are being...

      World Health CalgaryHeartless

      I have been a member off and on with World Health Club since 2000. My company was paying for my gym membership and we are moving locations so our membership will expire at the end of this month, June 2011. I have broken my wrist and I still have 6 personal training sessions to use. I called them and asked what are we able to do I am unable to work out till August. I was told that to use my sessions in August I could pay $100 to use my sessions or walk away. The other option I have is use my sessions before the 30th. Because I am unwilling to pay 100 more dollars to use my $300 dollars of training and I am not willing to walk away I am forced to train with a broken wrist.
      Way to go World Health you prompt healthy lifestyles what is healthy about forcing someone to work out with a broken bone?

      Add your opinion

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        • Pr
          prisonbrk Oct 11, 2014

          Hi,
          I'm having the same issue. How did you sort out this issue? Please let me know.

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        World Health CalgaryTaking money from account after agreed termination of contract

        Do not join World Health Club. They will continue to charge you after your contract has been terminated, even after being informed what they are doing is unlawful.

        I left World Health Club in December 2010 and paid the agreed leaving fee. For some reason in April 2011, they commenced charging me again and have backdated the payments! The money just is extracted from your credit card without any notification. They also denied the amount of money I paid them was a leaving fee.

        Currently in the process of raising a civil claim with them for their fraudulent actions.

        Stay well clear of World Health. Do not sign anything they give you.

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          • Mo
            Morginie Dec 14, 2011

            We are having problems with World Health Club as well. Please get in touch with me at [email protected]
            I would be interested to share some stories and maybe talk about possible action.

            Regards,

            0 Votes
          • Ah
            ahrnjic Sep 14, 2011

            More ruder, hahaha.

            0 Votes
          • Bl
            Blank May 02, 2011

            I can now confirm the issue has been resolved with world health at my expense. If you wish to terminate your contract with them, definitely request written proof when leaving. Eventually the company was ok to deal with during my issue with them.

            0 Votes

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          World Health Club — Scammed Me Month After Month

          World Health Club were charging me unknown charges on my pre-authorized credit card. I went in on Aug 06...

          World Health CalgaryCancellation not being processed

          They did grant a cancellation based upon moving, but then invented and demanded a cancellation fee. This cancellation fee was not even fully understood by their head office. They claimed it was GST. But a quick calculation shows that there is not way it was GST. That would have been 10 times what the contract was worth. So they continue to bill.
          My advice is not to sign any contract with World Health. Look elsewhere for a fitness regime.

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            • Pa
              parminder224167 Mar 11, 2015

              They will make it up that it was a contract. I just think that WORLD HEALTH gym is run by aliens. No dignity, no rules, no customer service.

              0 Votes
            • Mo
              Morginie Dec 14, 2011

              Anyone with World Health Club problems please shoot me an email at [email protected]
              We are having problems as well and would like to form some kind of group to look at ways to take action against the company.
              They are treating people without consideration or empathy in regards to their contracts; this is wrong and someone has to put a stop to this.

              Sincerely,

              1 Votes
            • Sm
              smi1e Sep 09, 2010
              This comment was posted by
              a verified customer
              Verified customer

              There are a lot of problems with this World Health Club, I will pass and just use the Y

              1 Votes
            • Be
              Ben Oct 17, 2008
              This comment was posted by
              a verified customer
              Verified customer

              I'm receiving threatning text messages from a known person. What can I do?

              1 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            World Health Calgary — Misleading won't stop charges

            Misleading and continue to charge my credit card! I wanted a place to work out for 2 months until university...

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