Hi Joeyhotmess, Thanks for staying with us at Hides Hotel. It is nice to hear you enjoyed your stay and found the room and location to your liking. The continental breakfast on the balcony is a great addition and a nice way to start the day. We hope to see you back again soon. Kind Regards, Hides Hotel Reception
Sunloverreefcruises(西德斯凱恩斯酒店 的Reservations Tour Specialists)的回應
回覆日期:2019年3月24日
Thank you for your feedback ARW37, It is fantastic to hear you enjoyed your stay with us at Hides Hotel and lovely to have you for such a length of stay. Our location is unbeatable and our staff at all levels are always happy to help out. It is nice to receive your review and we will pass your thanks onto the team. Kind Regards, Hides Hotel Reception.
Sunloverreefcruises(西德斯凱恩斯酒店 的Reservations Tour Specialists)的回應
回覆日期:2019年3月24日
Hi CMMP_VA, Thanks for taking the time to leave your review. We are pleased the Hides Hotel location was suited to your needs and you found our staff friendly and helpful. We take all feedback on board and will pass on your remarks regarding the air-circulation to our maintenance team. Kind Regards, Hides Hotel Reception.
Hi parka, Thank you for your feedback on Hides Hotel Cairns. We appreciate the last second booking scenario-we endeavour to be a reliable stay to all of our guests, last second OR booked in advance. The conditions in Cairns have been incredibly humid and we understand the uncomfortable nature of the weather. The hotel is usually very cool. In the unusual event the temperatures soar we ensure to crank the air-conditioning and it occasionally takes a little longer to cool down for our guests. We appreciate that it wasn't pleasant! Please feel free to detail your stay further by emailing manager@hideshotel.com.au. We will definitely look into your issues ASAP Every piece of feedback is appreciated and helps us work towards being the best colonial style Hotel in Cairns! Kindest regards, Hides Hotel Management
Hi Burnadette S, Thank you for taking the time to review Hides Hotel Cairns. We are so happy the receptionist was there to look after you! 20 hours is a long time for anyone. We appreciate the honesty and are using the feedback in our current renovations to ensure we are comfortable and relaxing for our guests-especially after long flights! We hope you chose to return in the future and see all the brilliant updates! Kind regards, Hides Hotel Management
Hi Emi K,
Thank you for your question!
There are some beach towels available for your use, please just ask our friendly reception team upon check in.
Hides Hotel Management
Yes. However you won't get any sleep if your room is in the historical part of hotel. The noise from the pubs below goes until about 4am! You can't close the windows in the bathroom.
Good luck