WhatsApp Business - Apps on Google Play

WhatsApp Business

In-app purchases
4.4
14.8M reviews
1B+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Everything you love about WhatsApp plus built-in tools for business

WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.


Download the app to get business benefits like these:


Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.

Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.

Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**


FAQs


Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Updated on
Nov 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
14.6M reviews
Yennifel Pena
November 14, 2024
I like the app. But it's very inconvenient when it comes to searching within a specific chat. It does not let you search for specific words inside the chat like the regular WhatsApp does. Also, this business version doesn't connect to my smartwatch, like the original. It's very annoying. Overall, it's a great app!!
2,625 people found this review helpful
Did you find this helpful?
Stephen Dorrington
July 7, 2024
Comparing this to whats app, overall it does not seem to have any improvements, google assistant can't find it and tries to log me in to WhatsApp (personal) which is a pain when driving and needing to send a message or make a call. I cannot group conversations into a folder to easier keep track and be able to message mutiple parts of my bussiness easily. AND I cannot find a desktop app. So overall I'm struggling to see the benefit of this app.
2,718 people found this review helpful
Did you find this helpful?
URSULA FORD
June 14, 2024
I love the App but I was very dissappointed when my history was just wiped clean on 3 occasions, then backed up to a week before. The problem is my catalogue can't be backed up, it was so much work setting it up. I'm now very sceptical setting my catalogue up again. That is extememly disappointing as it's so convenient to send it to your customers
5,238 people found this review helpful
Did you find this helpful?

What's new

• Message drafts are now indicated with a “Draft” label in chat list
• Performance improvements and bug fixes for live location sharing

These features will roll out over the coming weeks. Thanks for using WhatsApp!