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Lufthansa Airlines
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How to resolve Lufthansa Airlines complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Lufthansa Airlines?
If you are not satisfied with Lufthansa Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Lufthansa Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Lufthansa Airlines
But before filing a complaint, you should
a. Contact the customer support of Lufthansa Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Lufthansa Airlines - Airline not issuing refund Closed
I had booked a fully refundable flight ticket with Lufthansa airlines on their website on ** June, ****. I wanted to cancel the ticket. However, the booking has no cancellation option. Therefore, I submitted manual cancellation request on the a...
Jun 24, 2023 by Pravin Ashok Sarode
Lufthansa Airlines - Nonreceipt of Refund from Lufthansa Airlines Open
Sub : Issue with Lufthansa re: Refund of Cancelled Tickets against PNR No. SNNMO* This is Dharmendra Siraj from Mumbai. This has reference to our purchase of two online tickets from Lufthansa Airlines for travel on **.**.**** to Mumbai-Amst...
Jun 23, 2022 by Dharmendra G. Siraj
Lufthansa Airlines - Compensation Required Open
Booking Reference - *EAAG* The original flight which was booked by us from Yatra on Swiss Airlines were cancelled. After multiple calls we rescheduled our original flight. When this rescheduling was done, we had not done any hotel bookings o...
Oct 25, 2021 by Bhavika Jain
Lufthansa Airlines - Refund not given Open
Dear sir , I have sent my air ticket refund request on **th July **** because airlines cancel my ticket booking ID no. NN************* they promised me to give refund amount with in **-** days. Due to covid situation we were agreed. But...
Sep 14, 2020 by Amit
Lufthansa Airlines - Refund not credited even after 6 months of Ticket Cancellation Open
I have booked tickets to Europe (* passengers) from Bangalore in Dec ****, Flight was cancelled due to Covid and Ticket was also cancelled on **th March ****. Till now not received refund in my Card. Contacted Customer care and Sales through ca...
Sep 11, 2020 by Sai Raghava Pavan Kumar
Lufthansa Airlines - Refund of ticket amount due flight cancellation Closed
MY CLIENT WAS BOOKED ON **MAR TO FRANKFURT AND RETURN ON **MAR. HER VISA WAS REJECTED HENCE WE CANCELLED THE BOOKING AND OPTED FOR REFUND. THE FARE RULE PERMITS FULL REFUND FOR VISA REJECTION. WE SUBMITTED REJECTION LETTER TOO. NOW THE AIRLINE ...
Mar 31, 2020 by UDAY KARNAD
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