Minecraft for windows 10 in "free trial" after redeeming upgrade code. - Microsoft Community

Minecraft for windows 10 in "free trial" after redeeming upgrade code.

About a year ago, I redeemed my upgrade code for having purchased java edition.  I downloaded the game, and immediately upon opening, it said I had a free trial of the game. When I click the big "sign in," button on the main screen, I am prompted to buy the game. I am not sure what to do, because I have already redeemed my code, but I only have the free trial.
Answer
Answer

Hi Cordell,

 

Thank you for writing to Microsoft Community Forums.

 

I understand your query related to playing Minecraft on your PC.

 

One of the things I would suggest you to check is that you have logged in with the same Microsoft Account through which you have redeemed the code for Minecraft.

 

If you have purchased Minecraft from Mojang, then I would suggest you to get in touch with Mojang Support for further assistance related to the issue.

 

In addition, you may also want to get in touch with Microsoft Store support team 

 

Regards,

Prakhar Khare

Microsoft Community – Moderator

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 6, 2023 Views 263 Applies to: