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Wells Fargo Mortgages: Reviews, Latest Offers, Q&A, Customer Service Info
I have carried a mortgage with Wells Fargo for many years without any problems. Wells Fargo is a good/trustworthy bank to deal with. I will continue to do business with Wells Fargo in the future.
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Product: Wells Fargo Mortgages
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Amanda hosuel @starburst8521
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1 Star Rating
I'd give it negative five stars if I could. I've had nothing but problems with these people. They have put my money in escrow for no reason. Now my house is in active foreclosure. They are a scam, and people need to sue this company. They are horrific.
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Product: Wells Fargo Mortgages
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Lisa Hailand @TwoTuffRuffs
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1 Star Rating
My position was eliminated on December 5, 2023, and I've had an excruciatingly hard time finding work around the holidays, especially since I have a male-dominated position in a male-dominated industry. I called to request a payment holiday (deferred payment) for February 2024 and was told I don't qualify! Is unemployment not a built-in qualification??? To my auto lender it is; however, to Wells Fargo, it ISN'T! Then, the representative went on to explain the forbearance program, further advising that if the payments are deferred or reduced, the full payment, totaling three months, would be due after the grace period was up. She also couldn't tell me if my credit, which is very important to me, would be negatively affected. Let me close by adding that I've never requested anything from Wells Fargo and have been a customer for over 10 years, and this is a shameful response to my very concerning financial position.
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Product: Wells Fargo Mortgages
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kimjboudreau @kimjboudreau
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1 Star Rating
If I could give this bank zero stars, I would. After working with this bank and providing them with all they needed, and repeatedly sharing the same information in a timely manner, they are still going to foreclose on us. They claim we were three hours late delivering the documents to them when they were faxed by Wells Fargo to this person at Wells Fargo. We have never had problems paying our loan, and this one time they are eager to foreclose because we owe very little on a house worth so much more. They see money and are not concerned about the people this is affecting.
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Product: Wells Fargo Mortgages
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Amanda hosuel @starburst8521
They are trying the same with me. Try calling shell point . They get thr active foreclosures. They are great.
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mcusick7 @mcusick7
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1 Star Rating
Still shady. My automatic payment was somehow stopped and they "had the wrong phone number on file," even though I received other text notifications from them. Late charges and a huge impact on my credit report for a missing payment. Purging the board after they were busted for creating fake account does not appear to have changed the culture. Seems they are generalízate fees through shady means.
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Product: Wells Fargo Mortgages
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ghrostad @ghrostad
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5 Star Rating
Verified Customer
Wells Fargo is more expensive then other lenders however I love their servicing. I'm happy my loan got sold to WF. If I did go through them though I know they a really easy to use online application and their mortgage officers are GREAT.
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Product: Wells Fargo Mortgages
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Lemuel @ramsrthebomb
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5 Star Rating
Verified Customer
Best Bank to do business with, they are very patient and work with their clients. Always there when you need information and keep you updated on changes.
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Product: Wells Fargo Mortgages
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RLusk6229 @RLusk6229
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1 Star Rating
I have been TYRING to work with them. My aunt passed away and my mother and I paid off her mortgage. They tried sending a refund check for over payment. She passed leaving everything to me and my mother. I have faxed over documents SEVERAL times. Then they want something different every time. I now had to mail everything certified. This has been going for months!!! My mother and I paid off the mortgage. We have a probated will. every time I call to speak with someone no one seems to know what's going on. HORRIBLE!! They do not deserve a one star.
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Product: Wells Fargo Mortgages
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Paul @paulh_294
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3 Star Rating
Verified Customer
Wells Fargo customer service will not listen to what customers have to say. My wife and I own a piece of property with no loan that’s worth $200,000. I asked Wells Fargo for an increase on a credit card that I owned for more than 20 years. Wells Fargo stated they could up my &2000 limit to $3000 but it would be under review. I felt that my worth is not in Wells Fargo’s best interest. In the last month both of my daughters dropped Wells Fargo and went to banks that value customers.
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Product: Wells Fargo Mortgages
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marc none @kzy858
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2 Star Rating
So many issues with this company. I must say I don’t bank here and I would stay as far away from them as possible.. Poor customer service to say the least. Had a mortgage with them. Never missed a payment and always early and pay a little extra put into every payment. So received my statement as usual about begging of second week of the month. So made my payment math then about a week before the beginning of the month I got a letter saying my mortgage was transferred and at the beginning of the month was due at this other company. Well quess what already made my payment. Not only did you not notify me in a timely manner, but never did I receive any notification or bill for my mortgage from the other company. Both of these companies are below any standard. Poor business and of course the company got in trouble for not paying peoples property taxes that are part of the mortgage payment and also insurance. How do these people get to stay in business. They get a slap on the wrist and keep screwing people over. Thanks Cooper so lame
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Product: Wells Fargo Mortgages
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