Contact Information - Victory Capital
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Our Member Service Representatives are experienced professionals who are committed to serving your investment needs. Call today to learn more about how we can help you reach your investment goals.

By phone:

+1 800-235-8396

 

Monday-Friday 7:30am to 8:00pm (CT)


By email, fax, or mail:

 

usaamutualfunds@vcm.com

 

Fax: +1 833-934-1608

 

View our mailing addresses

 

View instructions for mailing a check


Frequently Asked Questions

Click the sign in button at the top right of the site navigation, and choose “forgot password” on that page. Follow the instructions given to reset your password.
Forms are located at https://investor.vcm.com/tools-resources/forms. You can also navigate to the Forms link under Tools and Resources in the main navigation of the site.
Log in to https://mysecure.vcm.com/documentcenter. Select the year and from the Document Category drop-down menu box, select “Statements.” This applies only if you have elected e-delivery.
From the login page, click on “Forgot User ID?”. In the box that says “USAA Member ID,” enter your USAA number. Note: Your USAA number is different than your USAA Online ID. Follow the instructions provided to retrieve your Victory Capital User ID.
To get started, please log in to USAA.com and go to the “To Do Now” section on the transition hub to start the process.

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