Subscriber Self Serve | Report a Delivery Problem Form

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Report a Delivery Problem

 
 
Delivery problems? Fill out the form below to report a problem and you will be contacted by our Customer Service representative or call us and a representative will be happy to help you.
 
 
 
 
required information
 
 
 
Subscription:   Vancouver Sun
 
 
Your Name:
Street Number:
Street Type:
Street Name:
Street Direction:   
Apartment:
City:
Province:
Postal Code:
Work Phone: (999 999-9999)
Home Phone: (999 999-9999)
E-mail:
Please specify the problem:
  I did not receive my newspaper
 
I am missing sections of my newspaper
 
My newspaper was wet or torn
 
My copy of the TV times was missing
 
Delivery of paper was late
 
Inserts were missing
 
Other
 
If necessary, please use the space provided to describe the problem in greater detail:
What action should we take?
  Re-delivery     Cut-off Time: 
  Put credit on your account
 
 
 
 
 
 
 
    
 
 
 
 
 
For our rates, delivery info and refund/return policy, please click here.
 
All amounts are shown in $CDN.
 
Need more help? Call 604-605-7381 or call toll free 1-800-663-2662 and a Customer Service representative
will assist you.