Contact Us
Chat online, call, send us a letter, or keep in touch through social media
Help Center
Valley Strong's Help Center can lend a hand to your most important banking questions.
Call Today
Contact Center
Information & Services
(800) 221-3311
Hours:
Monday - Friday 7:00 a.m. – 7:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
Sunday Closed
24-Hour DataVoice
Automated phone service for banking anytime, anywhere. Call (800) 248-3336.
Business Banking
(661) 833-7530
Hours:
Monday – Thursday:
9:00 a.m. – 5:00 p.m.
Friday:
9:00 a.m. – 6:00 p.m.
Saturday:
9:00 a.m. – 1:00 p.m.
Home Loan Center
(661) 833-7926
Hours:
Monday – Thursday:
9:00 a.m. – 5:00 p.m.
Friday:
9:00 a.m. – 6:00 p.m.
Wealth Management
(661) 833-7730
Hours:
Monday – Thursday:
9:00 a.m. – 5:00 p.m.
Friday:
9:00 a.m. – 6:00 p.m.
Saturday:
9:00 a.m. – 1:00 p.m.
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Our Call Options
Option #1 - DataVoice
Option #2 - Member or Business Banking Services- Selection #1 - Account Info or Payments
- Selection #2 - Online or Mobile Support
- Selection #3 - Credit Card & Debit Card Info - Reporting Lost/Stolen Card
- Selection #4 - Credit & Debit Card Disputes
Option #3 - Home Loans
- Selection #1 - New Mortgage/Purchase, Refinance, Home Equity Loan
- Selection #2 - Mortgage Status
- Selection #3 - Mortgage Servicing
- Selection #4 - HELOC Servicing
Option #4 - Loan by Phone
Option #5 - Dial By Name or Extension
Option #9 - Spanish
Option #0 - Repeats Menu
Text Us
Text (800) 221-3311 with questions about your account or to request information.
Hours:
Monday - Friday 7:00 a.m. – 7:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
Sunday Closed
Online
Select “Live Chat” to discuss your questions with a team member on your computer or mobile device.
Hours:
Monday - Friday 7:00 a.m. – 7:00 p.m.
Saturday 8:00 a.m. – 5:00 p.m.
Sunday Closed
*Excluding holidays
Email Us Today!
Valley Strong Credit Union
P.O. Box 9506
Bakersfield, CA 93389-9506
Administrative Offices
11500 Bolthouse Drive
Bakersfield, CA 93311
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