Frequently Asked Questions - The University of Tulsa
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Frequently Asked Questions

FAQs about Free Textbook Program for Freshmen

Included are required course materials adopted by your professor through the Campus Bookstore, such as required textbooks. Supporting or consumable course materials are not included, which could include art supplies, lab kits, or scrubs.

Using your electronic device your required textbook titles may be accessed through Harvey.  Once you are in Harvey, select Courses on the left menu. From your selected course, access your eBook from the BryteWave Course Materials link.  For courseware access like Connect, MindTap, WebAssign, Inquisitive, you should click on the links set up by your instructors in your Harvey course.

If you don’t see the materials in your Harvey course as instructed by your professor, then please let them know or contact the bookstore.

Students in course(s) with non-digital materials will receive an email (sent to their utulsa email account) from the Campus Bookstore. Non-digital course materials will have to be picked up in the Allen Chapman Student Union, 2nd Floor Chouteau Room.

If you drop a course, return non-digital materials to the Campus Bookstore immediately. If you add a new course, your digital materials will be available in Blackboard Learn- Harvey within 48 hours (about 2 days). For non-digital materials, an email will be sent to your TU email address when your books are ready for pick up.

You can request accommodation for print versions, please contact the Office of Student Access. For additional information: https://accessibility.utulsa.edu/students/

Otherwise, to purchase a print copy in addition to the provided ebook, students can make this purchase from the campus bookstore or another retailer.

That is no problem. Contact the campus bookstore to assist in making these arrangements. Campus Bookstore Phone: 918-836-1770

General Inquiries

Contact the TU Campus Bookstore for general inquiries about the textbook program and your book order:

  • Campus Bookstore Email: tulsa@bkstr.com
  • Campus Bookstore Phone: 918-836-1770
  • Stop by the Student Union Bookstore

Monday – Friday 8:00 a.m. – 3:00 p.m.

Accessing the textbook program

Contact the TU Helpdesk for specific issues related to accessing the textbook program such as:

  • Digital content issues
  • Logging into Harvey
  • Opting in / out of the program
  • Other concerns

TU Help Desk

  • TU Helpdesk email help@utulsa.edu
  • TU Helpdesk phone 918-631-3500
  • effective August 1st — Stop by a Helpdesk location (Mon–Fri 7:00 a.m. – 6:00 p.m.)
    • John Zink Hall ground level, room 226
    • McFarlin Library ground level room 1040

Navigate to the opt-out portal and click on create an account. Enter your utulsa email address and then email will be sent to utulsa email account. From there you will create your password and be able to log into the opt-out portal.

opt-out textbook program screenshot

The opt-out portal will show your enrolled courses and the ability to opt-out of the undergraduate textbook program.

opt-out textbook program screenshot

The undergraduate textbook program is designed for undergraduate courses. If you are taking graduate or law courses these are not included in this program and course materials will need to be purchased separately.

FAQs about Textbook Program for Continuing Students

All undergraduate students are initially included in the program; however, you may opt-out of the program during specified opt-out periods each semester. Graduate and law students are not included in this program.

Included are required course materials adopted by your professor through the Campus Bookstore, such as required textbooks. Supporting or consumable course materials are not included, which could include art supplies, lab kits, or scrubs.

Yes, if you opt out of the undergraduate textbook program by the deadline for a specific term – your student account will be adjusted for any related undergraduate textbook program fees. The dates vary per term, so please check the website for dates specific to each term.

Yes, you may opt back in the same way you opted out by the specific deadline for the term. Please email textbook@utulsa.edu to to opt back into the program.

Unfortunately, this is not an option. If you elect to opt out, you are fully opted out for all classes in which you are enrolled.

If you opted out of the program and returned your physical books to the Campus Bookstore by the appropriate deadline, please allow one week for your student account to be adjusted. After that time, contact the Bursar’s office to assist in resolving your student account. Click here for contact information: https://utulsa.edu/bursar/contact-bursar/

Once you register for your courses, your course list will be sent to the Campus Bookstore. The store will prepare all your required reading materials for you! When available, materials will be provided in a digital textbook format (e-book). If an e-book is not available, a physical book will be provided instead. An email will be sent to your TU email address when your books are ready for pick up.

Using your electronic device your required textbook titles may be accessed through Harvey.  Once you are in Harvey, select Courses on the left menu. From your selected course, access your eBook from the BryteWave Course Materials link.  For courseware access like Connect, MindTap, WebAssign, Inquisitive, you should click on the links set up by your instructors in your Harvey course.

If you don’t see the materials in your Harvey course as instructed by your professor, then please let them know or contact the bookstore.

Students in course(s) with non-digital materials will receive an email (sent to their utulsa email account) from the Campus Bookstore. Non-digital course materials will have to be picked up in the Allen Chapman Student Union, 2nd Floor Chouteau Room.

If you drop a course, return non-digital materials to the Campus Bookstore immediately. If you add a new course, your digital materials will be available in Blackboard Learn- Harvey within 48 hours (about 2 days). For non-digital materials, an email will be sent to your TU email address when your books are ready for pick up.

You can request an accommodation for print versions, please contact the Office of Student Access. For additional information: https://accessibility.utulsa.edu/students/

Otherwise, to purchase a print copy in addition to the provided ebook, students can make this purchase from the campus bookstore or another retailer.

That is no problem. Contact the campus bookstore to assist in making these arrangements.

General Inquiries

Contact the TU Campus Bookstore for general inquiries about the textbook program and your book order:

  • Campus Bookstore Email: textbook@utulsa.edu
  • Campus Bookstore Phone: 918-836-1770
  • Stop by the Student Union Bookstore

Monday – Friday 8 a.m. – 3 p.m.

Accessing the textbook program

Contact the TU Helpdesk for specific issues related to accessing the textbook program such as:

  • Digital content issues
  • Logging into Harvey
  • Opting in / out of the program
  • Other concerns

TU Help Desk

  • IT Help – utulsa.edu/help
  • TU Helpdesk email help@utulsa.edu
  • TU Helpdesk phone 918-631-3500
  • Stop by a Helpdesk location (Mon–Fri 7 a.m. – 6 p.m.)
    • John Zink Hall ground level, room 226

Navigate to the opt-out portal and click on create an account. Enter your utulsa email address and then email will be sent to utulsa email account. From there you will create your password and be able to log into the opt-out portal.

opt-out textbook program screenshot

The opt-out portal will show your enrolled courses and the ability to opt-out of the undergraduate textbook program.

opt-out textbook program screenshot

The undergraduate textbook program is designed for undergraduate courses. If you are taking graduate or law courses these are not included in this program and course materials will need to be purchased separately.