Twinkl Reviews - Read 820 Genuine Customer Reviews | twinkl.co.uk

Twinkl Reviews

4.8 Rating 820 Reviews
95 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 5 star review on 11th November 2023
Anonymous
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 1 star review on 26th July 2023
Carolyn
Twinkl 5 star review on 17th June 2023
Diane
9
Anonymous
Anonymous  // 01/01/2019
Fantastic customer service, effective and helpful!
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Posted 2 hours ago
Kate understood my query and dealt with my query quickly. She was polite and courteous. Definitely an asset to the company.
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Posted 1 day ago
Great resources and a wide range of learning materials. Perfect for home schooling. Friendly staff.
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Posted 2 days ago
Very helpful, quick and efficient work by Kate today to help me update my twinkl membership! Thank you Kate
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Posted 2 days ago
I don't think I have every had such fast customer services before, especially through email. I emailed my issue and less than 24 hours later I had a response. As my issues was a little more detailed, I had to continue to communicate with the representatives and the communication was fast. I even had another representative contact me to ensure I had all my questions answered and my issues resolved. I really appreciate the communication, hard work, and empathy they showed. Issues were fixed and I greatly appreciate everyone who helped me. Thank You!
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Posted 3 days ago
Carla was very quick to reply to my questions and sort out a solution. Everything was handled promptly and in a friendly manner.
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Posted 1 week ago
I am a very happy customer, lots of thanks to Kate for being able to solve my problem very quickly!
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Posted 1 week ago
Thank you for your support and prompt response. Much appreciated
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Posted 1 week ago
Charlotte had been so helpful and showed great empathy and sensitivity when helping me adjust my monthly subscription. This has allowed me to continue to use Twinkl in a way that works best for my individual needs And in the most cost effective way. Her analysis of the way I use twinkl and matching it to my monthly subscription has taken Away a lot of procrastination and worry. Really really appreciated x
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Posted 1 week ago
Emma was really helpful and sorted out my issue. Thank you
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Posted 1 week ago
My experience quite customer service reflects the high standard of the services provided, the replies from Laura and Alexandra were kind, clear and fast. While I am waiting for the refund to come through, I feel supported and confident I'll happily renew in the future the engagement with Twinkl, when I'll have again a need for the service. A bit of kindness always goes a long way!
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Posted 1 week ago
Swift and helpful response.
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Posted 1 week ago
I have found Twinkl's creative resources to be extremely helpful as an educator. Even though I am not a classroom teacher, but rather a social worker, I can still find excellent pre-made tools and materials to use with my students daily. Thank you, Twinkl!
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Posted 2 weeks ago
I love this website. It has many ideas and its very productive
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Posted 2 weeks ago
Very quick feedback and a very helpful team regarding my refund.. Nice resources.
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Posted 2 weeks ago
Very prompt reply and was able to customize my subscription need.
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Posted 2 weeks ago
Fantastic customer service. Rebecca responded to my query via email and was clear and helpful. Thanks Twinkl!
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Posted 2 weeks ago
Rebecca had good customer service and responded very quickly.
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Posted 3 weeks ago
Members of Twinkl named Charlotte and Adele were very quick and responsive
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Posted 3 weeks ago
Kate was very kind, helpful and very patient with me while trying to sort out a problem I had. She kept coming back to me and continued to check in with me to resolve my problem.
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Posted 3 weeks ago
Twinkl is rated 4.8 based on 820 reviews