Help with Royal Mail postboxes
Help with Royal Mail postboxes
Are you a business customer?

Personal Customers Help Centre

Help with Royal Mail postboxes


We have over 115,000 postboxes and 98.3% of all addresses in the UK are less than half a mile from a postbox.

Painting the postboxes

We want to keep all our postboxes looking smart, so we continually paint them on a cycle. They're each re-painted every five years.

Moving and removing postboxes

From time to time we might need to move or remove a postbox. This could be because it's not safe for our postmen or women to reach, it might not be secure, or it's been damaged. If we plan to do this, we always try to give four weeks' notice.

If you have a problem with a postbox that's been moved or want to report an issue with a postbox, please contact us using the link below.

Was this helpful?

Please send your website feedback here - we won’t reply to your message. If you want to contact us about something that needs a response, please contact us here.

If you have a reference number and want to check where your item is, please use Track your item.

All our advisors are busy helping other customers. Please see our other ways to contact us here:

Contact us