I was really excited to try this restaurant while my family was in town. I had received a restaurant.com gift certificate and figured we'd give it a try. When I called to ask what time dinner began, as we were doing a late lunch, they...said 4pm and recommended that I book a reservation. I thought this was odd, for that time, but proceeded to do so per their suggestion. Once we arrived not a single soul was there besides the waitstaff. We got to know them very well, as we were sitting in a completely empty restaurant and yet all the servers sat at the booth next to us listening to our entire conversation. Very uncomfortable. I ordered the lobster, but when they realized I was using a Restaurant.com gift certificate the waitress , after speaking with management, told me they were all out. They had just opened and it was the day before a holiday. Besides, I called in an hour later and found out they had plenty of lobster in stock. Oh and when I called I had dialed their banquet line by mistake (as that is the number that is listed when you search the place on yahoo). The woman screamed "Hello" and I thought I had the wrong number. Then I asked if she could transfer me to the restaurant line and she said no. And she said that my lazy self could call their other number. After being treated even more rudely, I called and was told the lobster was in fact on the menu and had been for the entire day. So instead I ordered crab cakes and two appetizers. The waitress warned me that I had to pay extra for my appetizers. And it was going to be an extra $6!!! Perhaps the lady did not not notice my Rolex watch or Mink, but I am hardly a woman that cannot afford to spend an extra $6. Then she came back again and asked if I understood the noodles didn't come with my meal and that I was sure I wanted to pay extra, I was deeply offended by her accusing me of being "cheap" and three times now since I had arrived. I simply had a gift certificate to use, I wasn't exactly a "bargain hunter". The entire time the staff kept looking and listening to everything we did and said. But I still had to ask three times for our appetizer plates. Can't excuse them by saying the place was busy or that they didn't notice us. Even though the waitress was rude and messed up every step of the meal I still tipped her the standard 20%, $20 of our $100 meal. Luckily for me she added an additional gratuity and I ended up tipping her double for the louzy service. And this all wasn't even the worst part of all. The worst part was that the food was terrible!!! I ended up getting crabcakes. Tasted like something out of a box from the local Wal-mart. Then I had ordered an egg-noodle appetizer. And they weren't kidding. It was just egg noodles. No sauce. No cheese. No spice. Just some plain egg noodles on a plate. I didn't even bother trying it. Does anyone actually enjoy plain dry noodles? My parents were also greatly disappointed in the poor quality lamb chops and bland tortellini. Overall it was a complete and total utter disappointment. I overpaid (due to their manipulating the check) for discomfort, insults, and horrible food!!More

Not a good place for Business group dinner/ function Service was very poor.. never asked anyone what they wanted to drink. Menu for our Meal was all Russian dishes which most ate only part of..some just had the Bread. Dessert put out at end we’re...very small and tasty.. BUT only enough for half the articipants. Seemed like the Employees just wanted to go Home. And so did weMore

Our first time here and we were pleasantly surprised. We were the only people there for quite a while but then more people came in. They have fabulous lunch specials for $10.95. They range from soup and salad to salmon with vegetables and real mashed...potatoes.More

We stopped in with my daughter and grandkids for dinner last night. Everything from the excellent service to the food was truly outstanding At 5:30pm the place was pretty empty and we weren't sure what to expect. Our waiter and the staff were so helpful...in making suggestions off the menu. My wife and I had the beef stroganoff which was recommended and absolutely outstanding. The kids found just what they wanted off of the extensive kids menu and loved the dessert which was included. The Pavillion is located in a shopping center just off the entrance to the Tri State tollway on Waukegan Rd. It shares space with the Petergof Banquet Hall with a separate entrance to the south. If you're in the area and have not tried this restaurant I think you're in for a treat if you stop in. I know we'll certainly be going back.More

Excellent food and service. Atmosphere was really good. Surprisingly we were the only customers in the restaurants, why? Certainly we will return again.

The setting was nice, and the food was excellent. Service matched the quality of the food. We will be returning.

We had a family engagement party there this last weekend and we could not be happier with how it turned out! Amy, our event planner/manager, addressed all our concerns prior to the event, and was great throughout. The food was great, the staff was quick,...friendly, efficient, and welcoming. I would have a party here again. Honestly, we didn't really know what to expect, but all our guests were so pleased and everyone had tons of fun. Thanks, Pavilion staff, and Amy! You made our day special!More

Everything was excelent !! The service,the people,all great !!! The food was amazing !! Employees were very professionals ! This is the place where we want to come again !

The one star is for the owner/manager's appalling behavior. I was guest at an event here and I was enjoying myself until I was approached by the owner of the place, a very disrespectful and rude lady. It was a fairly large event, with about...80 adults and 20 children. The restaurant has a cocktail room with a few tall tables and couches - it's an open space. The kids were playing and running around in that space and they were not bothering everyone. My 8 year old daughter came up to me very upset because a lady called her and her friends "animals". One minute later a blonde lady approached me and asked me if any of the children there were mine. She then proceeded to tell me how misbehaved the children were. I asked her if she called them animals, she said yes, so I nicely told her that it is not acceptable for her to talk to children that way. I explained to her that they are kids and they are having fun. These were children under 10, doing what children do when they play with their friends. She then said to me " you don't understand, children need to be trained at home". She continued telling me how, as a child, she never was taken to any parties by her family, because children are not supposed to be around adults who drink and smoke and have fun. Children are supposed to be at home. She also stressed out that she has put a lot of money in the place, not to see kids running around and play with the drapes and other things, possibly damaging the place? I tried to reason with her, but she then said to me "when I was young, my parents were intelligent enough to hire a babysitter when they had to go to a party". So basically she called the guests' children animals, told me I did not "train" my kids at home and that I was not intelligent enough to hire a babysitter. When I called her out on her terrible manner of speech and lack of professionalism, she gave me a fake smile and told me to go have fun. I did have fun there, before she approached me. The staff was nice, the food was good, the place looked pleasant, but I did not go there to be insulted and disrespected. If she treats guests this way, she doesn't deserve their business. Note to the owner/manager, here is the right, professional way to approach this matter: you speak with person who reserved the place and told them if guests' children are doing something they should not do (not that you would know, since you use words as "animals" and "trained"). That person can then speak with the children's' parents, who would then resolve the situation. Please refrain from insulting guests.More

The Pavillion Restaurant in Northbrook was under renovation when we visited. The restaurant was temporarily located in the "lobby" area of the event hall. It was during the middle of the week so the restaurant was quiet. We were the only ones eating there for...most of the dinner. We order a variety of appetizers and entries. Each one was delicious. We ordered too much food as the entry size was actually bigger than what was shown on the website. It was a bit pricey but still reasonably priced. Our server was good and overall a good experience.More

This place is exceptional. A true gem. Came here because of a Groupon and so gald I did. The food is to die for each bite is like a flavorful rainbow in your mouth. It just explodes with flavor, texture. I definitely suggest the Tuna...Tartare to start off with. The seafood Linguini , Filet Mignon for dinner were so fabulous. I loved there Sauvignon Blanc Oyster Bay. Service was great too Gee-Gee and Maria the manager just wonderful and beautiful will definitely be back. Thank You!More

Tucked in a suburban mini-mall, the service is absolutely wonderful and personal. The dishes are inventive, with half the menu suggesting an eastern european flair. Those dishes are modified to emphasize lightness [yes, even the dumplings have paper thin walls], freshness, and delicate preparation of...the food. The bread basket presents 4 different choices, all delicate and delicious. Usually order a loaf to take home. The chef is creative, but will precisely follow preparation instructions [like my salmon medium-rare; and the lamb is prepared like no other New Zealand lamb I have tasted]. Vegetables are exquisitely prepared. Appetizers abound, and you will be delighted at the presentation. The combination plate [especially Silesian dumplings] and the portabella are favorites. Great wine list at reasonable prices per glass and bottle. Usually don't have room for desserts, so no comment there. And all at a most reasonable price. And there is a selection of about 20 items on their lunch menu for $9.95! Downside: difficult to get in on weekends during the summer as the catering operation takes over the restaurant as well.More