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DOUBLETREE BY HILTON HOTEL SPOKANE CITY CENTER $152 ($̶1̶6̶6̶) - Updated 2024 Prices & Reviews - WA
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Our pet-friendly riverside hotel is located on the Centennial Trail, a 3-minute walk from the 100-acre Riverfront Park and Spokane Falls. Take the Inland Northwest Ale Trail to more than 46 breweries. World-class wine tasting rooms like Barrister and Maryhill are less than 10 minutes away. Shopping and dining destinations at River Park Square are a short walk away, or wander over to Gonzaga to cheer on the Bulldogs. Attending a convention, sporting event or show? Our hotel is connected to the Spokane Convention Center and First Interstate Center for the Arts, and we are less than one mile away from the Spokane Arena and The Podium. Please note, we have suspended our hotel transport services. We recommend taxi, Lyft, or Uber from the airport (trip is approximately 15 minutes).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
The bar menu was exceptional and the portion sizes were huge. Ask for the pickled onions for your cheese burger. The 6 onion soup and Steak and Blue Salad are plenty for two people to share. Our server, Cecelia was attentive, funny and helpful! Hope you’re in her section when you go.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Apr 30, 2023
It was an honor to welcome you to DoubleTree by Hilton Hotel Spokane City Center. We're pleased you had a chance to join us for a delicious bite to eat, and we know Cecelia will be delighted you remembered her by name. Come back soon! Sincerely, Dean Feldmeier General Manager
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My husband and I stayed here the week of our wedding and were not very impressed with our experience. The staff was friendly, but our room looked very outdated and the only toiletry provided in the whole bathroom was one bar of soap. There was no shower cap, makeup remover wipes, hand sanitizer wipes, mouthwash.... no extras whatsoever. If you planned to park your car or eat breakfast here that cost extra. There was also no airport shuttle service. We ended up staying at the Oxford Suites downtown our last night in Spokane where we had free buffet style breakfast, free parking, free airport shuttle, complementary wine, beer, soup, and breadsticks, plenty of toiletries, and updated rooms with very comfortable beds for much cheaper than Doubletree.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Aug 23, 2021
Good to hear that the staff was friendly. Sorry we didn't meet all your expectations. Occupancy and rates were very high in July and I think you'll find our value really shows when you come back.
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The customer service at this DoubleTree by Hilton Hotel Spokane City Center is by far the best I have experienced at a Hilton location. Karunya checked in with me prior to my arrival via text message to welcome me to the property and orient me to the property’s amenities, and Nicole went above and beyond to accommodate my needs with a room switch. Karunya and especially Nicole made me feel like a truly valued and honored (pun intended) guest of the Hilton Honors family. The accommodations are also very clean and comfortable with recently renovated bathrooms, and the hotel is within walking distance of a small local coop market and a number of nice restaurants.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DFeldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Jan 7, 2020
Thanks for your kind comments. A great way to start the New Year. I'll be sure to recognize and thank Karunya and Nicole. Hope to hav eyou back soon.
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Pana rival sturdy cobwebs some thing I’ve been spilled on the couch throw pillows in the wall it look like someone had eaten they were crumbs on the ground requested numerous times to have it cleaned it was not. Finally I got someone to bring me up clean supplies and I cleaned it myself. I requested housekeeping each day we were there and neither of three days did I receive housekeeping. The breakfast was over priced for the limited selection which was the same each day
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Jun 2, 2021
CleanStay by Hilton ensures guest comfort and safety by only entering rooms when guests have requested. This is reviewed during the check-in process. Guests can opt for daily service, no service, or specific days. Of course we are happy to modify and increase service if requested.
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We recently stayed at the Doubletree for a few nights. We had to extend one more night unfortunately as we were waiting on some important mail to arrive before continuing our travels.
The location is very good. Walkable to downtown and Riverfront Park. Our room was large and spacious. However, the customer service needs a good tune up. We have high status with Hilton and still didn't receive the customer service we should have. They also do not make guests wear masks despite signs everywhere that they are required.
The air conditioning in the room makes no sense. It would shut off randomly even when we were in the room, and it never got below 70 despite it being set as low as it would go at 65. This included in the middle of the night when we were sleeping, and given the temperatures in Spokane were over 100, that was unfortunate. The rooms and the hotel in general is quite old so that may have something to do with it.
Our first night there, someone around or above us was having a very loud party of some variety. My husband contacted the front desk three separate times, and nothing was done. Finally I think they realized we had status and actually responded, but the noise didn't stop, and there was no apology from anyone.
As stated above, we had to unexpectedly extend our reservation for a night. I called and spoke to Victor at the front desk. He is the only saving grace in terms of customer service and was delightful and helpful. However, later that same afternoon. housekeeping walked into our room, without knocking, as my husband and I were both naked and getting dressed. She screamed and immediately backed out of the room. No apology given there either.
When we told the front desk about it, to ensure they knew we were in fact staying another night. We spoke to Brooke. She blamed us having extended for a night and housekeeping not knowing that we were still in the room. Again, no apology. Instead she laughed and brushed it off like it was nothing. Policy dictates that even if housekeeping believes a room to be vacant, they still knock and announce themselves rather than just waltzing in.
There are other Hilton properties in the area-stay there.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Aug 31, 2020
Housekeeping must always knock and announce themselves before entering a room. Sorry if they moved too quickly. I'll follow up with our Housekeeping Team. Sounds like the thermostat in your room wasn't working correctly. These are all brand new and the A/C units are less than a year old. Should not turn off during your stay. Thanks for letting us know.
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The rooms were dated with ripped, exposed carpet, the odor was awful throughout the hallway and room. It was before 4:00pm and was not allowed to cancel. The shower toiletries were just left on counter instead of in the candies and would pump out the shampoo or conditioner. All this for over $200.00 a night and 30.00 to park.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DFeldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Mar 20, 2020
This sounds like a bad experience, but doesn’t sound like our hotel. I wish you would reach out to GM or manager when onsite if your stay isn’t going well. We will fix it.
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I’ve stayed at the Doubletree 6-7 times and have always found it to a clean, fairly modern spot. Nice and comfortable, but not fancy.
My most recent stay was fine, until I checked out. The hotel inadvertently double charged me, which set of a domino effect that I’m still dealing with. Being overcharged overdrew my account, resulting in a $50 overdraft fee.
I called the hotel and they Agreed to refund the overcharge. I then requested that they refund a $35 fee that I’d paid to upgrade rooms, a fair request given that their mistake cost me $50. I was quickly told that they were unable to refund that...why? As if this moment (24 hours after they agreed to refund the overcharge) no funds have been refunded to me.
This hotel will also nickel and some you. To check out even an hour late costs $35, and while they’ll tell you it’s common in the industry, I’ve been a Hilton Honors member for 4 years and in over 130 hotel stays during that span I’ve NEVER been charged a late checkout fee.
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Date of stay: October 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Dec 15, 2020
I was glad we could get this issue resolved for you. Thanks for reaching out.
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Nice hotel with clean rooms. Check in was quick and they offer an airport shuttle. Warm cookies upon check-in (a doubletree signature). The rooms are smaller in size and not quite as spacious but that’s fine, no issue.
The one thing I will say is at about 9am (after a late arrival) I laid in bed and listened to two housekeepers complain about me (and the rest of my party in 3 different rooms) that they had to sit around and wait for us to leave to clean our rooms and how they were annoyed about it. Mind you this is right outside my door. It was laughable and not a big deal, but maybe save the complaining for the break room haha!
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Date of stay: October 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Oct 8, 2020
Glad to hear your stay was good. I'll follow up with Housekeeping....no excuse for chatter. Glad you have a sense of humor....see me next stay for some extra cookies.
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Hilton states that each room will be thoroughly cleaned at all touch surfaces and rooms have a seal on them saying they are clean. However, the lamp base next to our bad was full of dust that had obviously been there for some time. The phone keypad was fill of grime and dust also. Bathroom supplies not replaced or refilled either. No tissue and shower gel dispenser was empty.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Aug 23, 2021
Appreciate the feedback and sorry your room was not cleaned to your expectations or our standards. We strive for 100% and if something slips by due to human error...please let us know immediately so we can Make It Right. Hope to have you back.
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I spent three nights at this property, and I felt safe and secure. They customize their cleaning services based on the guest’s preferences. My room was spacious and had a lovely view of the river. I will definitely return.
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dean Feldmeier, General Manager at DoubleTree by Hilton Hotel Spokane City Center
Responded Jul 28, 2020
Thank you for staying with us and hope to have you back soon.
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I did not bring any pets with me while staying at the hotel, but I did see two dogs in my time at the place. They might have only a few rooms available for dog owners.
We have several different shuttle vehicles. Van style and also Mercedes Sprinter style shuttle. No large “buses”. Call hotel at (509) 455-9600 when you arrive at airport and we’ll direct you to shuttle pick-up area and alert shuttle driver.
"The Double Tree has a parking garage. It snowed when we were there it was so nice to be out of the weather. Try the break in the morning it was very well stalked. "
There are more places to choose from in the Spokane area.
PRICE RANGE
$175 - $253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton hotel spokane city spokane, doubletree spokane, spokane doubletree
LOCATION
United StatesWashingtonSpokane
NUMBER OF ROOMS
375
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is DoubleTree by Hilton Hotel Spokane City Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
