The Inn on Lake Superior

Overall, I'm pleased with my recent stay at The Inn on Lake Superior. The booking process was simple, and I got a great deal based on the promotions they offered at the time. The room was clean (albeit a little dated), and the free breakfast was great.

Now, let's get into details. We checked in late (~9:30pm), which wasn't an issue at all. The front desk staff asked for our vehicle information and gave us a hang tag for our car. Guests get one space in the parking lot. It was little challenging to find a spot, as the lot was full of snow banks. Of course, that won't be an issue for long!

As I previously stated, our room was very clean. We asked to be on the top floor to avoid some noise, and they were happy to accommodate our request. The beds were average comfort, but the pillows had seen better days. We had a very noisy refrigerator that kept me up part of the night. It seems like it's time for the hotel to start making some upgrades to keep their rooms on par with the surrounding hotels.

We chose a room on the lake side and had a beautiful balcony overlooking Lake Superior. You can't beat this location! Not only do you have easy access to the lake walk, but you're also within walking distance to many excellent shops and restaurants. The heated rooftop pool is a great bonus, too!

The staff working at breakfast were polite and helpful. They kept the space clean and well-stocked. I also appreciated 24/7 access to coffee and tea.

This hotel is a great, budget friendly option for people looking to be in the middle of the Canal Park action.

It's a great location, close to canal park and with ample parking. There's s'mores every night, the staff is friendly, but the amenities were absolutely packed.

Housekeeping is an afterthought and customer service is not a priority.
They absolutely would not allow early check in as if they were sold out the previous night, however co-workers I was with sis their rooms were so dusty (including the bedding) it looked as if no one had stayed in theme for a while.
You have to give 24 hours notice to request any housekeeping services.
The front desk is often unattended and no one is about to go out of their way to help you with anything.
My room no working bedside lamps, the AC unit front would not stay on. The room was dusty and the shower curtain orange/pink and black with mold.
Not a place I'd want to return to.

Great location! Restaurants, shops, breweries and beautiful Lake Superior are steps away. The room itself was comfortable, the patio overlooking the lake was so great. The indoor pool, hot tub and sauna were well maintained. The heated rooftop pool was our favorite. Nightly s'mores were a hit as well as a well stocked breakfast which included the standard cold items as well as a few hot items. Overall everything was pretty great.

If I could give them a 0 I would.

We made a reservation for 2 adjoining rooms 3 months ago. Confirmed this with the front desk when we got here early then went to go shopping till official check in. The rooms ended up not be adjoining or what we reserved, there is an unknown black residue in the showers of both bathrooms, and when our toilet overflowed, the manager said she would give ME a plunger to fix it. "Maintenance is gone for the day, we have no one that will come help right now." When the teal haired manager brought the plunger to our room, she left it outside the door without even a knock. I was able to get the toilet flowing again, after using most of the towels to clean up the water. We were then told that they would not promise they would have anyone from housekeeping to come clean the bathroom in the morning. This is absolutely obsurd customer service! I hope that management sees this and does some serious re-training of their employees.

I love this hotel. Been a guest for over 20 years. The lobby has couches and a fireplace and the decor is welcoming. Free water and Hot apple cider in the lobby always. The hot breakfast is a great start to the mornings. The free s'mores by the fire pits in the evening is a fun way to end the evening. The rooftop pool is a relaxing hot tub that runs about 105 degrees and is open year around. I have always stayed in a lakeside room either walk out or with a deck. A room facing the waters of Lake Superior is the way to go. This hotel is right on the water and the lakewalk. They have free bikes to use in the spring/summer. This hotel is right in canal park with east walking to many restaurants/bars/activities and shops. The sunrises over the lake are special. The sunset turns the sky into corona candy. The night lights of Duluth are enchanting. I just love this place!

Go to hotel in canal park for decades is starting to show age. Location and s'mores still delight.

I made reservations on The Inn on Lake Superior website, which is considered a 3rd party vendor. The city of Duluth was SHUT DOWN December 13th-16th 2022 NO travel was advised. My stay was for 1 night on Thursday December 15th. They will not give me a room for 1 night (which I paid for) nor will they give me any type of credit. I will never make a reservation at this place again.

https://www.weather.gov/dlh/BlueBlizzardDec2022

I have stayed at this hotel several times over the years. This is one of the older hotels on the canal but is the best place to stay. The hotel is very close to the canal and you can easily walk to see a big ship come in if you see one entering the harbor.

Room are spacious. King room has a roomy sitting area. Last year I stayed in a room that was in view of the bridge. This room had a nice deck which provided a great place to do my business work! This year we stayed in the 2 Queen room. This room was on the ground floor with plenty of room for your bikes. Speaking of bikes. Make sure you bring them in your room at night or at least secure them well. We had attempted bike thefts on both our vehicles. Fortunately they were both locked and the thugs gave up. I discovered our bikes on the bike rack hanging by the locks.

Pools. 2 nice ones. 1 indoor with a whirlpool and 1 on the roof. The roof pool is very shallow and more of an oversized whirlpool. Indoor is nice sized with plenty of space to sit around the pool.

Hotel services. The hotel has some very nice common areas. A huge breakfast dining area which features a very good FREE continental breakfast. The area also doubles as a space to do family fun activities (cards, etc). At night they have supplies for smores and the bonfires are right outside the breakfast area. The hotel is right on the lake shore trail.

Great place to stay.

My husband and I stayed here to celebrate our 10 year wedding anniversary! (We stayed in the room with a jacuzzi). This hotel did not disappoint. The rooftop pool was such a fun experience for us. Overall it was clean, comfy beds, great breakfast and the staff were extremely accommodating. My only tip is maybe bring your own pillow....they have some just not as comfy as our own. They even surprised us with wine and chocolates. We will never forget this. Highly recommend and will come here again.