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The Herbert Hotel
161 Powell Street, San Francisco, CA 94102-2291
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4.0
#107 of 231 hotels in San FranciscoLocation
Cleanliness
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Value
The Herbert Hotel is a small historic hotel located on the Powell Street Cable Car line at legendary Union Square, San Francisco, California. Newly designed and renovated, the hotel offers style, location and affordability unmatched in the city center. Conveniently located in the heart of the city, the Herbert is a short walk from San Francisco's many attractions. Restaurants, shops galleries and theaters are just outside our door. Moscone Center, Chinatown, the Museum of Modern Art and the world's most fabulous stores are a short walk away. Our 99 guest rooms are newly designed and renovated. All of our rooms come with high speed internet access. We offer suites and single rooms at affordable prices as well as double and triple connecting rooms that are ideal for families. Offering modern hotel amenities and a classic San Francisco hotel, The Herbert is ideal for families as as well as business and leisure travelers. Enjoy the comfort of clean and well-equipped accommodations at a fraction of the price of typical downtown San Francisco hotels. Make a reservation today!
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Room features
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
347Restaurantswithin 0.3 miles
146Attractionswithin 0.3 miles
161 Powell Street, San Francisco, CA 94102-2291
Getting there
Powell StMuni3 min
Powell StBART3 min
Car HireSee car hire from £51/day
1534Reviews30Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Clean and quiet. rooms are very shiny and the location is perfect for SF
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Date of stay: September 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We travelled with 3 girls in a 2 bed room! Room was not as pictures on website indicated! But still good, clean and modern! Straight out of an ikea catalogue! There is no fridge. And only 1 mirror to share in between the 2 rooms. And it wasnt full length either.... made it very hard for 3 girls to get ready before a night out on the town!
Staff weren't very friendly but better then some!
Beds were comfortable... shower was alright...
Thats all!
Staff weren't very friendly but better then some!
Beds were comfortable... shower was alright...
Thats all!
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Date of stay: June 2009
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Herbert Hotel is very well located in SF, very near of shops, attractions, restaurants. The hotel is clean, not overpriced, is clean, has an elevator, some rooms have a nice view to the street. You can get to the hotel from San Francisco International Airport by the BART. It is a good option in San Francisco if you don't want to spend so much money.
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Date of stay: June 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed in this hotel for a few days and it was worth it.
The location was great, right at the center of Union Square, a block away from Macys..but not noisy at night.
The staff was very welcoming and helpful in helping me organize my stay...The manager was a sweet heart and always made sure my stay at the hotel was a good experience.
I m usually very picky about staying in a clean hotel room and I was not disappointed..everything was spotless.
Very good quality-price.
I ll definitely come back !
The location was great, right at the center of Union Square, a block away from Macys..but not noisy at night.
The staff was very welcoming and helpful in helping me organize my stay...The manager was a sweet heart and always made sure my stay at the hotel was a good experience.
I m usually very picky about staying in a clean hotel room and I was not disappointed..everything was spotless.
Very good quality-price.
I ll definitely come back !
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Date of stay: September 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nice hotel for young people.
Clean rooms, young interior. The only negative sidepoint is the noice from the street. Also it was very hot in the rooms.
You are in the middle of town whiche made it the best hotel from our trip.
Clean rooms, young interior. The only negative sidepoint is the noice from the street. Also it was very hot in the rooms.
You are in the middle of town whiche made it the best hotel from our trip.
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Date of stay: September 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I made a reservation through venere.com. When I got to the hotel they said that my room was already booked and they are sorry, but they cannot accept my reservation. They referred me to another hotel named Park Hotel.
I never experienced such a thing in my life. I talked to the hotel manager and all she had to say is that there is nothing she can do. She was ¨nice¨ enough to say that she is sorry.
I had no other choice, but to go to another hotel. I highly suggest you just skip this hotel. There are so many hotels in San Francisco. Why should you go through such a terrible experience.
I never experienced such a thing in my life. I talked to the hotel manager and all she had to say is that there is nothing she can do. She was ¨nice¨ enough to say that she is sorry.
I had no other choice, but to go to another hotel. I highly suggest you just skip this hotel. There are so many hotels in San Francisco. Why should you go through such a terrible experience.
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Date of stay: August 2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ccheung, Sales and Marketing Executive at The Herbert Hotel
Responded 29 Aug 2008
Herbert Hotel is a historical boutique hotel located on the famous San Francisco Powell Street. The hotel is newly renovated and has comfortable sleeping rooms and amenities. A lot of tourists from Asia and Europe love to stay at the Herbert because of the clean comfortable rooms and the very good location. Fortunately, Herbert Hotel is supported by a lot of travelers and they returned to stay with us from time to time. Overbooking happened during the peak season in San Francisco and this also happened to a lot of the other hotels. Herbert Hotel does not ignore any of our valuable guests. We care for our guests and we take responsibility to them. We also tried to make accommodation to the nearest hotel around us. With this opportunity, we apologize to any inconvenient to our guest with the unhappy experience at Herbert Hotel; we tried our best to serve our hospitality and we hope you to come back to enjoy your stay with us. Sincerely, Herbert Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upn checking in to the Herbert a man walked in to the lobby and stole my luggage, after "Claudia" the manager assured us it would be fine and she would watch it. We were offered no discount and were stuck staying there for the night. When we called to book the room, we were told we would get discount parking and a discount at the diner next door...all were lies! There were semen splatters on the walls and carpet and the whole place was so dusty and dirty I ended up using my own sleeping bag.(I have pictures) I asked Claudia for the hotel insurance info and she refused to give it to me. She also refused to give me corporate number. They will be hearing from me in court!! Do not stay at this dump, it's disgusting!!!
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Date of stay: September 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SFPHI, Manager at The Herbert Hotel
Responded 10 Oct 2007
We understand this guest’s frustration having her luggage stolen, however her recount of the event is misleading. She was present at the lobby with her luggage behind her while the manager was behind the desk checking her in when somebody walked in from the street and stole her luggage. This is a regrettable and sad event but the hotel has standard industry policies on how to handle such situations that must be followed. The police were called immediately and with the help of the video camera system, the police were able to apprehend the suspect an hour later. The guest’s luggage was returned, but she claimed that her jewelry was missing. Per the hotel policy the guest was asked to provide a written statement describing her loss so the hotel owner could present it to the insurance company but she refused to do it. The description of the room is not accurate and one should consider the situation under which it was made.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spend more money and stay somewhere else!
It was our first day in the US and we had to stay at the Herbert Hotel in SF. The hotel was horrible. The bath was full of hair. They did not tidy up the room the next morning (we stayed 3 nights in total). There was no remote control for the TV.
The sheets were full of holes and blood.
It was even worse. It was so loud (police sirenes all night long).
The reception stuff was more than unfriendly. The shower did not work.
And worst - they gave our room key to somebody else while we WERE in the room! They forgot that the room was already booked! So while we were in bed, we were very shocked, when somebody suddenly entered!
So, stay away and go elsewhere. Only positive point about the hotel is the area. It is walking distance to Union Square and the Powell&Hyde cable car.
It was our first day in the US and we had to stay at the Herbert Hotel in SF. The hotel was horrible. The bath was full of hair. They did not tidy up the room the next morning (we stayed 3 nights in total). There was no remote control for the TV.
The sheets were full of holes and blood.
It was even worse. It was so loud (police sirenes all night long).
The reception stuff was more than unfriendly. The shower did not work.
And worst - they gave our room key to somebody else while we WERE in the room! They forgot that the room was already booked! So while we were in bed, we were very shocked, when somebody suddenly entered!
So, stay away and go elsewhere. Only positive point about the hotel is the area. It is walking distance to Union Square and the Powell&Hyde cable car.
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Date of stay: May 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After reading some reviews, i was a bit aprehensive of what this hotel was going to be like, read about dirty rooms and bugs etc, but our room, although extremely small, was clean and bright. i did request a room at the back (advice from previous reviews) and a fan in the room, we got a room on the side which was still quite noisy, but after so much walking in the day we didn't find it a great problem. Found the hotel entrance hard to find initially until we realised the lobby is actually situated in the betty boop diner.
I stayed here with my 16year old daughter and we really enjoyed it, the location is great for cable cars, shopping and generally getting around san fran, there is a Walgreens next door also. Would definatly stay here again when we go back to san fran.
I stayed here with my 16year old daughter and we really enjoyed it, the location is great for cable cars, shopping and generally getting around san fran, there is a Walgreens next door also. Would definatly stay here again when we go back to san fran.
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Date of stay: July 2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Herbert as everyone says is hard to find. Once you do, you realize you are in a great location, close to great shopping and action right outside your door. For that reason you also need to bring earplugs to sleep as it is very noisy all night long. My wife and I did not sleep well at all during our stay there. The price was great for a downtown location, but the place was not very clean. The rugs in the rooms we had needed to be washed as our socks were black in no time. No ice machine or air conditioning can be a bit of a downfall if you need either. Cute rooms and decor and a great location could not cover up the other shortfalls the hotel had.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel does not provide any parking but this being San Francisco, there are parking lots all around the area. Rates run from $20-30 a night and some lots have different in and out criteria.
"Check in is at the Hotel Stratford, 100 yards north on Powell. For good coffee and pastries check out the Mellis Cafe on Ellis St."Read full review
"There are larger rooms with bathrooms for a higher price. I believe all rooms have a sink though"Read full review
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PRICE RANGE
£67 - £121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
herbert hotel san francisco
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Theater District / Union Square
NUMBER OF ROOMS
99
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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