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SHORE CLIFF HOTEL - Reviews & Price Comparison (Pismo Beach, CA) - Tripadvisor
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Boasting a clifftop location in Pismo Beach, each one of our 100 guest rooms is a room with a view at Shore Cliff Hotel. Enjoy the area's largest heated oceanfront pool, daily breakfast, fitness center, Wi-Fi, parking, and more during your stay.
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Love the setting! Fun to watch the seagulls and pelicans swoop around the bay, nice way to spend some time on the patio! Great breakfast service and choices! Comfortable breakfast area and very pleasant staff. Rooms are comfortable, varying views are terrific. A short walk to the Ventana Grill with terrific lunch and dinner with hotel guest discount offered, great food and service. Rooms very comfortable, clean and orderly with nice amenities..even binoculars to watch the birds and views are provided for use while there. Easy access in and out, parking good too. The staff responds quickly to any questions, great service!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lulu Lawag, Guest Services / Front Office at Shore Cliff Hotel
Responded 21 Jul 2022
Thank you for taking the time to share your 5-star experience with all of us on TripAdvisor. I am delighted to have read about you positive feedback of the amenities we have to offer. We look forward to welcoming you back for another great visit soon! With Hospitality, Lulu Lawag Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We chose Shore Cliff for our first trip away from home during the pandemic because of its promised cleaning regimen, mask requirements, social distancing, etc. Our experience was as advertised. Everyone, staff and guests seemed to take precautions seriously and we were able to stay a couple of nights without ever feeling crowded or unsafe.
Since we were celebrating our anniversary we splurged on an oceanfront room. We requested a second floor balcony room and got one. The setting is spectacular. On a rocky bluff overlooking the ocean, with some interesting rock formations just off shore. There is a walkway that you can use to visit the Ventana Grill restaurant just to the north of the hotel, and a walkway/trail that takes you through neighboring hotels to the south and stairs down to Pismo Beach. Note that there was no elevator to the second floor in our building.
A couple of notes about the location: it is a known hang out for sea gulls and pelicans, which rest on the rocks or fly around the area, gliding on wind currents. We liked the sounds of the birds and got a kick out of watching them ride the currents. You can walk to the shops and restaurants in town on a 20-25 minute trip but other ocean front hotels are closer.
The room we had was pretty large and included a mini-fridge, microwave, writing table, sofa, bathrobes (but no slippers), and a large shower. The balcony had a couple of chairs and a table. The hotel had two spaces reserved for electric car charging, which came in handy. The breakfast was grab and go, due to COVID. Not bad, all things considered. Staff was friendly and helpful.
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip:Ocean front rooms have a spectacular view; pier view rooms appear also to be nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a great little hotel hanging on the cliff in Pismo Beach. Many of the rooms have spectacular views of the ocean and pretty much all of them have some sort of ocean view. We spend three nights simply enjoying the ocean and the views. Given the COVID restrictions, the service of the rooms is limited to providing towels or other requested items which is fine for a short stay.
They do have a breakfast service of pre-packaged items that are necessarily limited but enough to get by with. There are restaurants for take-out and some patio dining within walking distance. Takeout in the room or out on the room patio of was just fine for a relaxing time for a few days.
Note in the main building around the office all rooms are exterior access and if you are on the second floor there is no elevator so if stairs are a problem get a ground floor room.
Plenty of outdoor area for walking and access to the beach from the hotel;
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Date of stay: December 2020
Location
Cleanliness
Service
Room Tip:Rooms in the Office building on the second floor do not have an elevator for access.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We love staying at shorecliff! The hotel is at the top of the cliff with beautiful views of the coast. There is beach acess walking in front of other hotels through a nice walkway (and down many stairs) it is queit and well maintained with some of the best ocean views. There is a pool and jacuzzi too.
The rooms are a good size and modern. We love that they have bacanies for you to sit and enjoy. The beds are very confortable.
The hotel provides a fabulous breakfast! Our most recent stay they had eggs and bacon, oatmill, different breads and bagels, fresh fruit, and more! The coffe is really good too(seattles best)
We just really love this place. It is so relaxing with beauful views. We really enjoy the oversized adult swings they provide to relax and take it all in.
The parking is great and you can walk to the pier or most restaurants if you don't feel like driving (its a good distance though)
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First time here and was very impressed. I don't know the history of this property but I would guess it was built in the 70s and has recently been updated very nicely. It has a chic,, modern, yet somewhat retro feel, Room was clean and comfortable, Laminate floors which I love in any hotel but it's especially practical near the sea. Most of the rooms here seem like they would have some sea view but you can probably get a great deal on the few rooms with no view. Location is excellent. Good pool and jacuzzi. Basic hotel breakfast is included. It is on the bluffs and beach access is via the bluff walkway about 3 hotels down. It would be a bit of a walk with kids so if instant beach access is your thing, that would be the only reason not to stay here.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from lulul27, Front Office Manager at Shore Cliff Hotel
Responded 16 Feb 2020
Thank you for choosing to stay with us at the Shore Cliff Hotel. I'm delighted to hear you enjoyed your first visit with us. We are looking forward to welcoming you back to our hotel in the near future. With Hospitality, Lulu Lawag Guest Services Manager
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My sister and I came here for the second half of a much needed weekend getaway after our first night in Solvang was less than desirable. This was an extremely wonderfully opposite experience. I don't think I've ever stayed at a hotel with such amazing customer service. The front desk was not only pleasant but extremely accommodating. Even the grounds and housekeeping staff was amazing. As an example, as we were pulling into the driveway, a large palm fell off of one of the trees. In the extremely short amount of time it took to park and get out of the car, a staff member had already driven over to dispose of it. The room was perfect. The ocean view was more than we expected. I think during this weekend there was some kind of family event that resulted in a lot of people being at the pool. We got a text message letting us know that there may be a towel shortage but that they were working on it and some would be delivered as soon as possible. Amazing.
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Date of stay: February 2020
Value
Rooms
Service
Room Tip:The front desk has bottle openers if you need one
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stay47068209000, Guest Services Supervisor at Shore Cliff Hotel
Responded 16 Mar 2020
Thank you for staying with us for your" Sister's Getaway" and sharing your 5 star review ! Our goal is to always provide exceptional service and the best possible experience for our guests, so we appreciate your kinds words about our staff. We hope to see you again another time. With Hospitality, Tina Jenkins Guest Services Supervisor
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My room had ants for a $200/night Saturday overnight stay. Called management and they said everything was booked at ~8 pm and all they could do was come and spray the room or leave with a refund or ignore the ants. I vetoed that idea because of covid and felt spraying wouldn't get the ants already around the kitchenette area and decided to just ignore the issue. At ~2 am, I woke up to pee and there more were ants all over the counter in the restroom and found a few on the bed as well. That was when I called management and they found another room for us to move into. (A room opened up pretty fast ironically...)
For $200/night, I expect an ant-free experience in my hotel room. I've stayed here before and thought the experience would've been smooth sailing but I'll take my business elsewhere next time. Total bull.
*Talked to management and they only gave me a $50 discount on my stay when I checked out. I'm pissed enough to come to write this review because there were ants in my room and I needed to move all my crap into another room in the middle of the night. Bottom line - I wasn't taken care of. *
That's the last time I'll be staying here.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Barbara Parra, Owner at Shore Cliff Hotel
Responded 5 Feb 2021
Hello Mr. Vang, We sincerely apologize that your stay with us was anything less than exceptional. We pride ourselves in providing superior customer service and are disappointed you did not feel that. As you know from your previous stays at Shore Cliff we do not usually have an issue with ants. However, after a week of rain, ants seek shelter indoors and this comes with its own challenges for our hotel. After following up with you personally after check-out, I hope we reached an acceptable resolution, and we hope to provide a better experience in the future. We look forward to the possibility of welcoming you back. Best Regards, Barbara Parra General Manager
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Room 123 should not be considered ocean view- it looks into pool equipment/storage area. Room 222 toilet never worked properly; maintenance looked at it twice and it constantly broke so bad we had to keep plunger outside of the door of our hotel room and after each use, the lid to tank had to be removed and parts messed with to even flush. Maintenance walked in on me undressed to fix toilet an hour and a half before the scheduled appointment time. Housekeeping came in 30 minutes early/before our late check out regardless of me saying no please come back... again, while I was not dressed. The WiFi did not work, ever. The spa was closed for some odd reason- even though I confirmed twice before our checkin that it was open and fully operational. Multiple lounge chair/swing chairs on property had caution tape on them and were inoperable. I had to call and remind housekeeping for more towels and bottled water, so much so we were nearly late for our dinner reservation as we were waiting on clean towels to shower. At checkout I tried to explain the constant issue with our hotel room toilet and was told “oh we probably need a plumber.” At no point on day 1 did they try to accommodate us and move us into a nicer room given the inconvenience during this special trip. The hotel is located on a cliff side and while the pelicans and seagulls on the property are out of the hotels control, I suggest people to stay elsewhere as the other hotels next door didn’t have the bird issue or the smell.
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lulu Lawag, Guest Services / Front Office at Shore Cliff Hotel
Responded 19 Aug 2021
We appreciate you taking the time to share your review with us. I am sorry to hear that your stay did not meet your expectations. This is very disappointing to hear as this is not our intention for our guests' experience at our property. Please let me know if you'd like to discuss this personally. Thank you for letting us know and look forward to hearing from you. With Hospitality, Lulu Lawag Guest Services Manager
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We have stayed here for over 20 years, and happily endorse it. The ocean views are spectacular, and the property is teeming with sea birds. The rooms are comfortable and clean, and the large outdoor pool is surrounded by a glass fence, so you can see the ocean and glorious sunsets while swimming or relaxing in the hot tub. My only two issues would be to lower the accessible room's bed for easier access, & use a low-pile carpet instead of the more slick laminate flooring. Otherwise. we had a wonderful time!
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lulu Lawag, Guest Services / Front Office at Shore Cliff Hotel
Responded 25 Oct 2020
Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. With Hospitality, Lulu Lawag Guest Services Manager
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This is our second time at this lovely hotel! It’s unassuming from the highway when you first drive up. I was even afraid we’d be bothered by the noise being so close to pch. I also assumed we’d hear other guests … wrong on both accounts. You can slightly hear the highway but it’s mostly drown out by the lull of the crashing waves. Each room seems to be situated to feel like you have your own private space! The staff here from the front seat to the maids, kitchen staff and the grounds keepers.. all just genuinely nice and helpful! The rooms were sparkling clean. Beds are very comfortable (and I’m picky) … blankets soft and cozy! We can’t wait to come back! I was with my mom both times. This visit was for my bday and they set up a really cute display of sparkling cider (I don’t drink) and two champagne flutes… the little swan towels on bed etc. The location is wonderful… walking distance to Pismo, hiking trails across the highway, Morro bay is about 30 minutes drive. We are already planning our next visit! Special thank you to the really wonderful women at the front desk who helped us.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lulu Lawag, Guest Services / Front Office at Shore Cliff Hotel
Responded 10 Mar 2022
Thank you for taking the time to share your amazing review with all of us on TripAdvisor. I am delighted to hear this was your second visit to our property. It is always a pleasure hearing about all of the positive adventures and amenities that made your visit so enjoyable. We look forward to welcoming you back for many more great getaways. With Hospitality, Lulu Lawag Guest Services Manager
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Santa Barbara, California13 contributions24 helpful votes
When we went at the end of July 2020 it was open. We just had to sign up so there weren’t too many people at a time. They were in 1 1/2 hour blocks of time. Nice clean pool and staff were very friendly.
There are more places to choose from in the Pismo Beach area.
PRICE RANGE
$451 - $783 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus shore cliff hotel pismo beach, best western pismo beach, pismo beach best western
LOCATION
United StatesCaliforniaSan Luis Obispo CountyPismo Beach
NUMBER OF ROOMS
99
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
