Royal Military College of Canada jobs

SERVICE OFFICER ASSISTANT – VETERANS SERVICES

The Royal Canadian Legion National Headquarters, located in Kanata ON, is seeking a dynamic individual to join our Veterans Services team and provide administration support to Service Officers. This full-time position requires on-site work 5 days a week.

The Service Officer Assistant will work directly with the Director of Veterans Services and Service Officers to assist in day-to-day operations, including:

· Reviewing incoming correspondence and preparing outgoing correspondence.

· Creating and updating files,

· Assisting with applications for disability benefit applications to Veterans Affairs Canada and appeals to the Veterans Review and Appeal Board in accordance with business processes and formats.

· Assisting with disbursement of the Poppy Trust Fund.

· Verifying military or RCMP service.

· Responds to telephone, including Toll-Free line, and email enquiries and refers callers to appropriate Service Officer or outside organization.

· Preparing and processing documents for security clearances.

· Performs other related duties of a comparable level as assigned.

The Ideal Candidate will possess:

· Minimum 5 years progressive administrative experience supporting multiple projects and high-performance teams.

· Excellent research, analysis, and administrative skills.

· A customer centric approach who is highly flexible and easily adaptable to change.

· Some knowledge of medical and legal terminology would be an asset.

· Excellent organizational skills along with a passion for impeccable attention to detail.

· Proficient ability with Microsoft Office suite applications (Word, Excel, and Access).

· Business/Community College Diploma or equivalent experience required.

· Exceptional verbal communication, writing and editing skills.

· Fluent in English, bilingualism an asset.

This position offers the opportunity to join one of Canada’s most respected organizations and an exciting progressive team who are supporting Veterans and their family members on a daily basis. Excellent remuneration and benefits package including a defined benefit Pension Plan.

If you are interested, please submit your resume to the Director of Veterans Services at jobs@legion.ca by May 08, 2024. Only those candidates selected for an interview will be contacted.

The Royal Canadian Legion is Canada’s largest Veteran support and community service organization with over 250,000 members and 1,350 local Branches in Canada including the U.S. and Europe.

Job Type: Full-time

Benefits:

• Company pension
• Dental care
• Extended health care
• Paid time off
• Store discount

Schedule:

• 8 hour shift

Experience:

• Administrative: 5 years (preferred)

Work Location: In person