International Tracked & Signed
Features
*A signature is taken on delivery however we don’t provide a copy of the signature to you as part of the service and it’s not available to view online.
Options
1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days
International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured. This restriction does not apply when items are sent to Africa or the Middle East
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International Tracked
Features
Options
1 Delivery aim to Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria and Luxembourg is 3-4 working days
Visit International TrackedReady to send?
Buy online now with Click & Drop
International Standard
Features
Ready to send?
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International Economy
Features
Delivery aims
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Customs - Spain
The UK is no longer part of the EU’s single market and customs union and differing rules apply. This means there will be changes to how you send and receive items from abroad and as of 1 July 2021, items imported to the EU with a value of €22 or less became liable for VAT. For more information on how to send goods to EU countries more effectively click here.
Customers sending goods (including low value consignments) to the Canary Islands, Ceuta and Melilla now need to electronically report these items to the Spanish customs. To do this, items must be accompanied by the necessary electronic customs data and compliant customs declarations (CN22/CN23). Items that do not fulfil these requirements will be manually processed which is likely to lead to delays and in some cases held until the recipient can be contacted in order to provide any missing information and/or in the case of certain products any supplementary documentation that may be required.
Please note: IOSS can be used to send items into mainland Spain and the Balearic Islands but not into the Canaries, Ceuta and Melilla.
You are responsible for checking postal restrictions and prohibitions for your destination.
There are rules about what Royal Mail will carry and each country has their own restrictions which may differ, so it’s important to check both.
Check the status of deliveries around the world on our International Incident Bulletin
Prohibited and Restricted items to Spain
Prohibited items are forbidden and must not be sent.
Restricted items are allowed under certain conditions.
Prohibitions and restrictions vary from country to country and can sometimes apply to items which you may think are ordinary so please check the criteria carefully.
Please ensure that you follow the below guidelines before sending your items to Spain
- Royal Mail prohibits and restricts certain categories of items, please click here to check that your item is allowed within our network.
- Each post around the world must follow the Universal Postal Union (UPU) rules applicable to letter post and postal parcels regarding prohibited and restricted items. To identify whether your item is allowed, please visit Article 19 which contains a detailed list of items that are not admitted in the International mail flow here.
- The destination country also set their own rules around which items are prohibited and/or restricted. To check that your item is allowed to be sent to Spain please visit the UPU Country specific list here and scroll down to Spain.
- You can also use the UPU CDS search function here.
Please note: Specific Country restrictions and changes may be enforced at short notice, so for any clarification please contact the destination country’s trade, postal and customs authorities as appropriate. Royal Mail have no control over UPU and Country specific restrictions regarding prohibited and restricted items and it is your responsibility to check whether your items are allowed.
Additional information
Additional Charges
Additional charges will be payable by the recipient for any items that require additional customs clearance processing. Items that require additional customs clearance processing include:
- Items over €150
- Items of any value sent to a business address
- Items of any value subject to additional customs checks (due to item content, such as Medication)
If an item requires additional customs clearance processing, the recipient will be contacted to authorise the Spanish Post (Correos) to carry out the import of the item on their behalf (or nominate a customs agent). The recipient will also be required to provide additional information regarding the item. This may incur a delay to the items being delivered.
Customs processes apply to all items regardless of whether the items are sent via IOSS, DDP or DDU.
Examples of the charges are as follows:
a) Ordinary Single Administrative Document fee = €20.35
b) Fee for submission to Customs = €4.86
Total amount (a+b) = €25.21
VAT 21% on 25,21€ = €5.29
Total charges = €30.50*
Items awaiting payment by the recipient will be held by customs for up to 90 days before being returned to sender.
*Please note: this calculation is for example purposes only and customers are responsible for calculating any charges relating to their items. A landed cost calculator can be used in order to identify whether items require additional customs clearance processing and to calculate any charges. To find out more please click here.
Remember to use the correct address format
Put the postcode, town, and province (in brackets) on one line.
Please write 'SPAIN' in capital letters on the last line of the address.
Example:
Sra Ana Jimenez
Mimbreras 4
03201 ELCHE (Alicante)
SPAIN
To help facilitate customs clearance, it is recommended that you provide recipient contact details (email address and/or phone number) so that recipients are contactable if any information is missing or incorrect. Contact details should be provided within the electronic customs data or in the case of a CN23 on the physical declaration. To ensure this information is protected do not write these contact details separately on the outside item.
