Staycation plus an breathtaking afternoon tea - Review of The Ritz-Carlton, Hong Kong, Hong Kong, China - Tripadvisor
The Ritz-Carlton, Hong Kong
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (8,049)
Filter reviews
8,049 results
Traveller rating
7,392
484
108
35
30
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
7,392
484
108
35
30
Show reviews that mention
All reviews ozone bar the club lounge tin lung heen ladies and gentlemen highest bar in the world tallest hotel elements mall victoria harbour view window seat guest relations swimming pool corner suite birthday celebration kowloon station professional service front office chinese restaurant
Selected filters
Filter
Updating list...
2,141 - 2,146 of 8,049 reviews
Reviewed 15 September 2021
One of the best!

We were celebrating our anniversary and enjoyed the stay in Ritz-Carlton. You can't beat the view overlooking the harbour from one of the tallest hotels in the world. There was a small issue with the makeup mirror but they quickly got it fixed, and offered a late check out for us! Room is spacious, clean, and cozy.

I would also recommend to check out the Italian restaurant Tosca. Great food, great view, great service.

Staff are all professional and friendly, and we thank Jaimie from the front desk for taking care of us during the stay.

Date of stay: September 2021
    • Value
    • Sleep Quality
    • Service
Ask JasonW0W about The Ritz-Carlton, Hong Kong
12  Thank JasonW0W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 20 September 2021

Dear JasonW0W,

Thank you very much for your kind review.

I am delighted to hear that you had a wonderful celebration here at The Ritz-Carlton, Hong Kong and were very pleased with not only the dining experience at Tosca di Angelo but also the attentive service provided by our Ladies and Gentlemen. The view from our hotel is truly stunning and we adore working with the beautiful views as backdrop as much as delivering the highest standards of personal service and facilities to our esteemed guests. Rest assured your kind words have been shared with Jaimie.

We hope to have the pleasure of welcoming you back for more celebrations soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021 via mobile
The lounge and bar

@Beeno@Tony
Very enjoyable and mouth watery night here! Especially like Beeno recommendation of Australian kinkawooka mussels in laksa! It’s absolutely perfect matched! I really melted with the set cocktail! My best cocktail I ever tried!

Date of stay: September 2021
Trip type: Travelled as a couple
Ask amylZ2236LC about The Ritz-Carlton, Hong Kong
14  Thank amylZ2236LC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 20 September 2021

Dear amylZ2236LC,

Thank you very much for your lovely review.

I am extremely happy to hear that you enjoyed your evening at The Ritz-Carlton, Hong Kong and you found the food and cocktail to be amazing. Our Ladies and Gentlemen always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your generous compliments have been shared with Beeno and Tony.

We hope to have the pleasure of serving you again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021 via mobile
Lounge and Bar dining experience

We would like to thank you Beeno and Tony for their excellent services provided to me and my husband for our dinner in Lounge and bar. This makes our dining experience even more memorable and fantastic.

Date of stay: September 2021
Trip type: Travelled as a couple
Ask kinyingkaki about The Ritz-Carlton, Hong Kong
12  Thank kinyingkaki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 20 September 2021

Dear kinyingkaki,

Thank you very much for your wonderful review.

I am happy that you enjoyed the dining experience with your husband at The Lounge and Bar, and that our Ladies and Gentlemen provided professional and attentive service to you to make your dining experience even more memorable. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed yet refined ambience. Rest assured your warm comments have been shared with Beeno and Tony.

We hope to have the pleasure of welcoming you back again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021
The best birthday experience

My boyfriend had arranged a stay in Ritz Carlton to celebrate my birthday with a surprise. We had dinner in the Lounge and Bar. Both Tony and Beeno had provided an excellent service. Also, had given me the memorable birthday.👍🏻

Date of stay: September 2021
Trip type: Travelled as a couple
Ask P6623OWdorisl about The Ritz-Carlton, Hong Kong
11  Thank P6623OWdorisl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 20 September 2021

Dear P6623OWdorisl,

Thank you very much for your generous review.

It is our honor to learn that you had a wonderful birthday celebration dinner at The Lounge and Bar. Please allow me to extend a warm happy birthday to you! I am glad to learn that your dining experience was made extra memorable with the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm ambience.

Rest assured your kind words have been shared with Tony and Beeno.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2021
Lounge and Bar Afternoon tea experience

Me and my friend had such a great time here and I love the ambience! We really enjoyed the pastries and sweets! Thank you to our friendly Candy who recommended us the caviar. She was so attentive and assisted us, gave us an excellent service! we will definitely come back for more. Thumbs up!

Date of stay: September 2021
    • Cleanliness
    • Service
Ask andBurn about The Ritz-Carlton, Hong Kong
12  Thank andBurn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pierre P, General Manager at The Ritz-Carlton, Hong Kong, responded to this reviewResponded 20 September 2021

Dear andBurn,

Thank you very much for your excellent review.

We are very pleased to hear that you had an amazing dining experience at The Lounge and Bar and our Ladies and Gentlemen extended their warmest hospitality to you during your visit. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Candy.

We hope to have the pleasure of serving you again soon.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews
1…357358359…