Reviews
Write a reviewI was looking for a car and u got it here all employees r
I was looking for a car and u got it here all employees r great ant and I got the best services and financial Dept and sales dept was great so good I think. Glandle Toyota is The best in west coast I love it and y r the best love and Respect
I was looking for a car and u got it here all employees r
I was looking for a car and u got it here all employees r great ant and I got the best services and financial Dept and sales dept was great so good I think. Glandle Toyota is The best in west coast I love it and y r the best love and Respect
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was very pleased with the help we received.
I was very pleased with the help we received. Becky arranged to have a Venza available , so we could test drive it. Becky was very attentive to our needs and wishes. If we decide to buy a Venza, we will return to buy one from Becky.
I was very pleased with the help we received.
I was very pleased with the help we received. Becky arranged to have a Venza available , so we could test drive it. Becky was very attentive to our needs and wishes. If we decide to buy a Venza, we will return to buy one from Becky.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overpriced headlight
Came in for a headlight replacement on my 2016 Toyota Corolla. Was informed that the light replacement was replaced as one full light kit replacement and that it would be $865 to do! I asked if I could just buy the light kit and do it myself and they said the light isn't readily available anywhere. I went out, bought the light for $129 on Amazon and had a handy friend help me install it. Saved over $700 not getting the work done. I don't mind paying more for something that absolutely needs to be done provided the price is fair and accurate, but don't lie to me. Maybe I'll let them change my oil, but that's about it. The staff was nice overall, but I'd prefer budget friendly options as opposed to straight highway robbery for something as simple as a light replacement.
Overpriced headlight
Came in for a headlight replacement on my 2016 Toyota Corolla. Was informed that the light replacement was replaced as one full light kit replacement and that it would be $865 to do! I asked if I could just buy the light kit and do it myself and they said the light isn't readily available anywhere. I went out, bought the light for $129 on Amazon and had a handy friend help me install it. Saved over $700 not getting the work done. I don't mind paying more for something that absolutely needs to be done provided the price is fair and accurate, but don't lie to me. Maybe I'll let them change my oil, but that's about it. The staff was nice overall, but I'd prefer budget friendly options as opposed to straight highway robbery for something as simple as a light replacement.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks
great dealership..will certainly buy again...they help me find a car for my family,the ups and downs of new and used cars...very helpful indeed.thanks luis and the whole team at rick collins
Thanks
great dealership..will certainly buy again...they help me find a car for my family,the ups and downs of new and used cars...very helpful indeed.thanks luis and the whole team at rick collins
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Charles worked very well with me and was extremely...
Charles worked very well with me and was extremely knowledgeable. We discussed used towards new, ups and downs, Value, dependability, ect and it was a great environment overall
Charles worked very well with me and was extremely...
Charles worked very well with me and was extremely knowledgeable. We discussed used towards new, ups and downs, Value, dependability, ect and it was a great environment overall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the good service and car wash! We weren't...
Thanks for the good service and car wash! We weren't sure how things would go because of Covis, etc., but it turned out being a pleasant event.
Thanks for the good service and car wash! We weren't...
Thanks for the good service and car wash! We weren't sure how things would go because of Covis, etc., but it turned out being a pleasant event.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I called Tim for quick service for my 4Runner he checked...
I called Tim for quick service for my 4Runner he checked me right away . Exceptional customer service and a great team ! Tim - Thank you very much !
I called Tim for quick service for my 4Runner he checked...
I called Tim for quick service for my 4Runner he checked me right away . Exceptional customer service and a great team ! Tim - Thank you very much !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made same day appointment for oil change and multi point...
Made same day appointment for oil change and multi point inspection. Work completed in an hour and courtesy car picked me up to return to dealership. Tim is always friendly and efficient.
Made same day appointment for oil change and multi point...
Made same day appointment for oil change and multi point inspection. Work completed in an hour and courtesy car picked me up to return to dealership. Tim is always friendly and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Super friendly professionals like Tim, in the Service...
Super friendly professionals like Tim, in the Service Dept., that help me understand what my minivan needs without any pressure. I am so thankful they are there for me!
Super friendly professionals like Tim, in the Service...
Super friendly professionals like Tim, in the Service Dept., that help me understand what my minivan needs without any pressure. I am so thankful they are there for me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service with a personal touch! The car wash is...
Excellent service with a personal touch! The car wash is always a very appreciated addition. They know me by name even though Im only there three or four times a year.
Excellent service with a personal touch! The car wash is...
Excellent service with a personal touch! The car wash is always a very appreciated addition. They know me by name even though Im only there three or four times a year.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair