7 Best Retail POS Systems (2024) – Forbes Advisor

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7 Best Retail POS Systems (2024)

Contributor
Staff Reviewer

Reviewed

Updated: Mar 17, 2024, 7:53pm

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Retailers use point of sale (POS) systems to track sales history, process transactions and track inventory. When implemented correctly, the POS systems can also help retailers increase revenue, drive customer loyalty and achieve business goals. Forbes Advisor evaluated the best retail POS systems on the market and rated them based on pricing, ease of use, usefulness and more.

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The Best Retail POS Systems of 2024


Why You Can Trust Forbes Advisor Small Business

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content and guide you in making the best decisions for your business journey.

We reviewed 15 different POS systems using a complex methodology to help you find the seven retail POS systems for small businesses. Our ratings consider factors, such as pricing plans, POS features, customer opinions and a review of each provider by our panel of experts. All ratings are determined solely by our editorial team.


Best for Small Retailers on a Budget

eHopper POS

eHopper POS
4.7
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

Free

$29.99 per month (billed annually)

Processing Fees

0%

Standout Features

Inventory management, unlimited products, unlimited transactions

eHopper POS
Learn More Arrow

Via partner site

Free

$29.99 per month (billed annually)

0%

Inventory management, unlimited products, unlimited transactions

Editor's Take

eHopper POS focuses on ease of use and flexibility—all without contracts. For one, this best-in-class retail POS system helps streamline daily business operations with various modules, such as inventory management and employee workflow. Additionally, eHopper POS offers flexible pricing options to best meet your needs. Businesses in the U.S. may qualify for free processing through credit surcharge and cash discount programs.

Choose eHopper’s free Essential plan, which is limited to a single POS and 300 transactions per month. Upgrade to its paid OmniChannel plan, which offers unlimited products and transactions and starts at $29.99 per month when you pay annually; otherwise, it’s $39.99 per month. For larger volume sales, choose the OmniChannel + Processing plan, which has no upfront fee. Contact eHopper for more details.

Customers in the U.S. receive free processing—even with its free plan. All packages include surcharges, cash discounts, tax assignment, full and split payments, print and email receipts and basic reporting. Manage inventory, customers, tips and modifiers with each plan, too.

Learn more: Read our eHopper Review.

Who should use it:

With its free plan, affordable monthly pricing and contract-free options, eHopper is perfect for small business owners on a budget.

Pros & Cons
  • Requires no contract
  • Has built-in payment processing
  • Offers an omnichannel plan
  • Works great for restaurants
  • Split payments
  • Partial payments
  • Card pre-authorization
  • Must purchase hardware, unless qualified for its free offer
  • Support not included in the free plan
  • If you do sign a contract, there’s no prorated refund if you don’t like it

Best Free Retail POS System

SumUp

SumUp
4.7
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

Free

$39 per card reader

Processing Fees

2.75% in-person and 3.25%, plus 15 cents per transaction

Standout Features

Inventory management, no minimums, no contracts

SumUp
Learn More Arrow

Read Forbes' Review

Free

$39 per card reader

2.75% in-person and 3.25%, plus 15 cents per transaction

Inventory management, no minimums, no contracts

Editor's Take

SumUp is one of the few retail POS systems to offer a free plan. This system positions itself as an affordable and easy-to-use solution for small businesses. The company doesn’t require any long-term contracts and offers various card reader options. Card readers range in price from $39 to $129.

Unlike eHopper’s free plan, however, SumUp offers free email and telephone support. You’ll also get a dashboard, reporting and free delivery of hardware. Because there is no monthly fee, you’re going to pay more in transaction fees at 2.75% per transaction, provided you have less than $150,000 in transactions per year and have an average ticket price of less than $20.

Learn More: Read our full SumUp review.

Who should use it:

SumUp works great for businesses that want a free plan and don’t process a lot of transactions. If you process more than $150,000 in transactions or have an average ticket price of more than $20, you might want to consider another provider with lower transaction fees.

Pros & Cons
  • Invoice with its mobile app
  • No monthly fee
  • One-year warranty on card readers
  • 30-day money-back guarantee on hardware
  • Free delivery
  • High transaction fees
  • Limited hardware options

Best for Omnichannel Businesses

Lightspeed

Lightspeed
4.5
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

$89

per month (billed annually)

Processing Fees

2.6% plus 10 cents per transaction

Standout Features

Inventory Management

Lightspeed
Learn More Arrow

On Lightspeed's Website

$89

per month (billed annually)

2.6% plus 10 cents per transaction

Inventory Management

Editor's Take

Lightspeed plans start at $69 per month and go up to $399 per month. When using Lightspeed Payments in-person, the processing fee is 2.6% plus 10 cents per transaction. If you want a true omnichannel experience, you’ll need its Essential plan or higher, which comes with e-commerce features. When you upgrade to its highest tier, the Premium plan, you’ll get omnichannel loyalty. Each plan comes with 24/7 customer support, one-on-one onboarding and a dedicated account manager.

Software integrations help expand the functionality of Lightspeed. Examples include third-party apps in categories such as accounting, chat, appointment scheduling, marketing, loyalty, inventory management and customer service. Popular integrations include Mailchimp, Lendio, OpenTable, QuickBooks and Stripe.

Omnichannel businesses will benefit from built-in SEO tools, quick inventory syncing, a tiered customer rewards program, customer memberships and subscriptions. Lightspeed works with many retail industries. Examples include apparel, electronics, toys, sporting goods, home decor, supplements and jewelry.

Learn more: Read our Lightspeed Review.

Who should use it:

Retailers operating both off-line and online can benefit from Lightspeed’s robust omnichannel options.

Pros & Cons
  • Plans include one register
  • Omnichannel gift cards
  • Offer reward points to increase loyalty
  • Contactless payments
  • Manage inventory and suppliers
  • Does not offer a free plan
  • Can involve a steep learning curve

Best for Small Retailers

Square POS

Square POS
4.4
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

Free

Processing Fees

2.6% plus 10 cents per transaction in-person and 3.5% plus 15 cents online

Standout Features

Inventory management, omnichannel selling, user-friendly

Square POS
Learn More Arrow

Via partner site

Free

2.6% plus 10 cents per transaction in-person and 3.5% plus 15 cents online

Inventory management, omnichannel selling, user-friendly

Editor's Take

One of the best perks of using Square POS for your business is that there is no monthly fee to pay. Simply pay for your hardware and per-transaction fees. Processing fees for card-present transactions are 2.6% plus $0.10 per transaction. Keyed-in costs are 3.5% plus $0.15 per transaction. This works great for small retail businesses on strict budgets. Higher-volume businesses may prefer seeking a POS system with lower processing costs.

Square POS comes with standard features you see in best-in-class retail point-of-sale systems. These include inventory management, reporting, analytics, barcode scanning to track inventory and fast swivel screens for many POS terminals. It also has customer surveys so businesses can address any issues before they can become a review, which can make or break a small business.
Square is best known as a mobile payment company, but its retail POS system is growing in popularity. Square POS also works great for retailers selling both online and off-line because it has a built-in inventory sync system.

Learn more: Read our Square Review.

Who should use it:

With its simple setup, user-friendly interface and absence of monthly fees to use the service, Square POS is perfect for small retailers. It’s also great for service-based businesses thanks to its online booking features and automated reminders.

Pros & Cons
  • Very easy to use
  • Off-line mode
  • Customer surveys
  • Online booking
  • Automated appointment reminders
  • Offers instant payments (for a fee)
  • Must pay for hardware
  • Unusual activity can freeze your account and take a while to resolve
  • Higher processing fees because there’s no monthly fee

Best for Businesses On the Go

PayPal Zettle

PayPal Zettle
4.2
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

Free

$29 for your first card reader

Processing Fees

2.29% plus 9 cents per transaction

Standout Features

Invoicing and inventory management

PayPal Zettle
Learn More Arrow

Read Forbes' Review

Free

$29 for your first card reader

2.29% plus 9 cents per transaction

Invoicing and inventory management

Editor's Take

PayPal Zettle is ideal for businesses on the go because of its QR code pricing. For QR code transactions, along with card-present transactions, you’re paying 2.29% plus 9 cents per transaction. For manual card entry transactions and invoicing transactions, you’re only paying 3.49% plus 9 cents per transaction.

This system also comes with handy features such as the ability to send invoices, accept manual transactions and receive introductory pricing on your first card reader. You’ll pay $29, and each subsequent card reader is $79. If you have a lot of international clients, you’ll be happy to know that PayPal Zettle can process over 130 currencies.

Learn More: Read our full PayPal Zettle review.

Who should use it:

PayPal Zettle is ideal for businesses on the go, such as food trucks or service providers who make house calls. The low per-transaction fee for QR code payments is very attractive for those who process a lot of mobile payments.

Pros & Cons
  • Excellent transaction fee rates on QR code purchases
  • First card reader is just $29
  • Accepts multiple currencies
  • Send invoices
  • Easy to use
  • PayPal and Venmo QR code payments
  • Charges an additional 1.5% on foreign transactions
  • High invoicing rates
  • Deposits go to your PayPal account first, then you must transfer them to your bank

Best for Larger Retail Businesses

Clover

Clover
4.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

$14.95 per month or $60 per month

for hardware and software

Processing Fees

2.3% plus 10 cents per transaction

Standout Features

Real-time sales tracking, employee management, user-friendly

Clover
Learn More Arrow

On Clover's Website

$14.95 per month or $60 per month

for hardware and software

2.3% plus 10 cents per transaction

Real-time sales tracking, employee management, user-friendly

Editor's Take

Clover offers features important to larger retail businesses, such as third-party apps, employee management, loyalty programs, marketing and customer management. You can also run sales, taxes and payroll reports. Businesses can see who top sellers are, which makes it easy to recognize top performers.

Without speaking to a Clover rep, it’s difficult to locate transaction fees or pricing plans. However, in-person transactions start at 2.6% plus 10 cents and go up to 3.5% plus 10 cents per transaction, depending on whether you use Register or Register Lite. While Clover doesn’t offer a free POS plan, subscriptions start at $14.95 per month and go up to $175 per month. Depending on your industry, hardware might be included in your monthly cost.

Before purchasing Clover, be certain the merchant account you purchase from is one you want to keep—Clover hardware cannot be reprogrammed if you want to switch merchant account providers.

Learn more: Read our Clover POS Review.

Who should use it:

Because Clover hardware requires integration with a dedicated merchant account, and processing fees are better with higher-volume retailers, it’s best suited for larger retail businesses.

Pros & Cons
  • Free overnight shipping of your system after approval
  • 24/7 support by phone or email
  • Works off-line
  • Rates as low as 2.6% plus 10 cents per transaction
  • Does not offer a free plan
  • Must speak to a sales rep to sign up
  • Need a dedicated merchant account
  • Can’t reprogram hardware

Best for In-Person Retailers Already Selling With Shopify Online

Shopify POS

Shopify POS
3.9
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Starting Price

$39

per month

Processing Fees

2.7% per transaction

Standout Features

Staff management, multi-location inventory management, split payments

Shopify POS
Learn More Arrow

On Shopify's Website

$39

per month

2.7% per transaction

Staff management, multi-location inventory management, split payments

Editor's Take

While well-known for the e-commerce industry, Shopify POS also works great for in-person retailers—over one million businesses think so, too. Use Shopify POS to quickly build your own retail shop with industry-leading inventory, customer and employee management apps while still having the ability to grow your e-commerce business.

This best-of-both-worlds approach makes Shopify POS a smart choice for retailers looking to sell both online and off-line. The most robust features aren’t limited to in-person businesses. For example, its POS includes analytics and reports in two of its three plans.

Inventory management is a breeze when using Shopify POS. You can quickly sync products with your online store, so the two are always in sync with no manual data entry. Each plan allows for multiple inventory locations.

Plans start at $39 per month and go up to $299 per month. Per-transaction fees can be as little as 2.4% plus $0 and go up to 2.9% plus 30 cents.

Learn more: Read our Shopify POS Review and our Shopify e-Commerce Review.

Who should use it:

If your business already uses Shopify to sell online, it’s seamless to integrate its POS for your in-person retail store.

Pros & Cons
  • Offers a 14-day free trial
  • Multi-location inventory
  • Accept partial payments
  • Email marketing
  • Integrate with social media
  • Create customer profiles and increase loyalty
  • Fraud analysis for each payment
  • No free plan
  • Hardware is extra
  • POS isn’t available in many countries

Forbes Advisor Ratings

Company Forbes Advisor Rating Starting price Processing Fees Standout Features LEARN MORE
eHopper 4.7 4.5-removebg-preview-1 Free; $29.99 per month (billed annually) 0% Inventory management, unlimited products, unlimited transactions Learn More Via partner site
SumUp 4.7 4.5-removebg-preview Free; $39 per card reader 2.75% in-person and 3.25%, plus 15 cents per transaction Inventory management, no minimums, no contracts Learn More Read Forbes' Review
Lightspeed 4.5 4.5-removebg-preview $89 per month (billed annually) 2.6% plus 10 cents per transaction Inventory Management Learn More On Lightspeed's Website
Square POS 4.4 4.5-removebg-preview Free, hardware extra 2.6% plus 10 cents per transaction in-person and 3.5% plus 15 cents online Inventory management, omnichannel selling, user-friendly Learn More Via partner site
PayPal Zettle 4.2 4-removebg-preview Free; $29 for your first card reader 2.29% plus 9 cents per transaction Invoicing and inventory management Learn More Read Forbes' Review
Clover 4.0 4-removebg-preview $14.95 per month or $60 per month for hardware and software 2.3% plus 10 cents per transaction Real-time sales tracking, employee management, user-friendly Learn More On Clover's Website
Shopify 3.9 4-removebg-preview $39 per month 2.7% per transaction Staff management, multi-location inventory management, split payments Learn More On Shopify's Website

How To Choose the Best POS System for Retail

Spending some time to research and vet POS systems thoroughly can help to ensure you’ll be happy with your purchase. Here’s everything you need to know to select the best retail POS system for your needs and budget:

Essential Retail POS Features

There are a few must-have features for any retail POS system. These essential features include:

  • Inventory management: Retail businesses need to track what products are in stock at all times. A POS system with inventory management features simplifies this process by automatically updating your inventory count when sales are made.
  • Customer management: A retail POS system should allow you to create customer profiles and track purchase history. This information can be used to send targeted marketing emails and increase customer loyalty.
  • Employee management: A retail POS system should allow you to add and delete employees, as well as track employee sales. This information can be used to monitor employee performance and identify top performers.
  • Hardware compatibility: A retail POS system should be compatible with a variety of hardware, including receipt printers, barcode scanners and cash drawers.
  • Mobile payments: A retail POS system should allow you to accept mobile payments, such as Apple Pay and Google Pay.

These are the essential features that any retail POS system should have. However, there are a few additional features that can be useful for certain businesses:

  • Multi-location inventory: A POS system with multi-location inventory management features can be helpful for businesses with multiple stores. This feature allows you to track inventory at each location and transfer inventory between locations.
  • Website integration: A POS system that integrates with your website can be helpful for businesses that sell both online and in-store. This feature allows you to manage inventory and customers in one place.
  • Accounting software integration: A POS system that integrates with accounting software, such as QuickBooks, can be helpful for businesses that need to track sales and expenses in one place.

These are a few additional features that can be useful for certain businesses. However, not all businesses need these features. It’s important to choose a POS system with the features that are right for your business.

Retail POS System Cost

When budgeting for your new POS system purchase, it’s important to consider both hardware costs and payment processing fees. Here’s what you need to know:

Hardware Costs

The cost of POS hardware can vary depending on the type of hardware you need. The most common type of POS hardware is a terminal, which includes a touchscreen display, processor and software. Terminal prices can range from $200 to $2,000.

If you already have a computer or iPad, you may be able to use it as your POS terminal. In this case, you would only need to purchase peripheral hardware, such as a receipt printer and barcode scanner. Peripheral prices can range from $100 to $500.

If you plan to use a mobile device as your POS terminal, you can use a POS app that doesn’t require any additional hardware. However, you may need to purchase a mobile credit card reader, which typically costs around $30.

Payment Processing Fees

Most POS systems come with a payment processing service, which allows you to accept credit and debit cards. Payment processing fees are typically around 2.5% of the total sale, plus a per-transaction fee of $0.10 to $0.30.

Some POS systems allow you to use your own payment processor, which can save you money on processing fees. However, you will typically need to pay a monthly fee for the POS software. These monthly fees can range from $50 to $100.

POS System vs. Cash Register for Retail

A POS system offers several advantages over a traditional cash register, including:

  • Inventory tracking: A POS system can help you keep track of your inventory levels and reorder products when necessary.
  • Customer management: Using a POS system can help you track customer purchase history and send targeted marketing emails. This, in turn, can help you boost sales and better serve your customers.
  • Employee management: A POS system can assist you in monitoring sales and the performance of your employees.
  • Hardware compatibility: A POS system is versatile and can integrate seamlessly with receipt printers, barcode scanners and cash drawers.
  • Mobile payments: You can accept mobile payments with POS systems, including tap payments and QR code payments.

A cash register is a simple device for ringing up sales. It does not offer the same features and benefits as a POS system. If you are looking for a more sophisticated solution to manage your retail business, then a POS system is the way to go.


Methodology

To determine our top seven retail POS systems, our team evaluated 15 systems across dozens of features. We focused on specific categories of data: customer support, pricing, fees and standout features. In addition, we looked at actual customer reviews to see if a company’s marketing promises match real user experiences.

Pricing

For pricing, we looked into the pricing plans that each provider offered, giving bonus points to those that offered the initial POS system like card readers for free or at a discounted price. We looked at the range of each provider’s pricing plans and considered whether they were affordable, fair or expensive. Then, we looked at transaction fees. Smaller retailers, in particular, rely on free plans or reasonably priced subscriptions for their POS systems. For this reason, most of our top contenders have free options and affordable paid plans. Pricing accounted for 35 percent of the final score.

Features

While most retail POS systems accept mobile payments and include hardware, retailers in particular need systems to track inventory. Another important feature is software integrations. In addition to offering retail POS options, we gave bonus points if a provider offered options for restaurants as well. Other features we consider important to have as part of a retail POS system include inventory management, built-in payment processing and the ability to take mobile payments. We weighted features at 35% of our total score.

Expert Analysis

The features offered by POS systems don’t matter if employees can’t use them. This is why our panel of experts turned to third-party review sites to get actual users’ opinions about key factors, such as ease of use. The learning curve should not prohibit retailers from using a system’s most robust features. What works for one retail business may not be suitable for another, so we carefully considered which POS system fits different types of stores. In addition to ease of use, our experts also consider other key points, such as stand-out features, value for the money and the overall popularity of the retail POS system. This expert analysis made up 30% of the total score.


Frequently Asked Questions (FAQs)

What is the best POS for retail?

There is no one-size-fits-all answer to this question. The best POS system for your retail business depends on your specific needs and budget. However, both eHopper and SumUp tie for first place in our list of the best POS systems because they’re affordable, easy to use and offer a wide range of features.

What is the cheapest retail POS system?

The cheapest POS system is a free one. SumUp and eHopper offer free plans, although typically you’ll pay more in transaction fees. If you don’t process many transactions, this might not be a big deal.

Do I need a mobile POS for my retail store?

It depends. If you have a brick-and-mortar store, then a mobile POS can be helpful for processing transactions on the go. If you have an online store, then a mobile POS might not be necessary unless you’re planning on taking sales on the go at pop-up shops or markets

What hardware do I need for a POS system?

The type of hardware you need will depend on the POS system you choose. Some systems, such as eHopper, can run on a computer or iPad. Others, including Clover, require specific hardware, such as a terminal or chip reader. You may also need to purchase peripheral hardware, such as a receipt printer or barcode scanner.

What is the easiest POS system to use?

Out of all the retail POS systems we analyzed, we’ve determined the easiest to use is Square POS. It requires virtually no training to use, and you can set it up in minutes.

How can I get a free POS machine?

Several retail POS providers offer free POS machines. Out of our list of the best retail POS systems, eHopper may provide a free POS machine to United States customers who qualify for one.

How long does it take to get a POS machine?

The time it takes to receive your POS machine depends on which POS system you choose. Most take 10 to 14 business days to arrive, although Clover provides free overnight shipping after you’re approved for an account.


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