Outlook Top Forum Contributors:

Ron6576 - Don Varnau - Roady [MVP] - Stefan Blom - Diane Poremsky M365 MVP (slipstick.com) 👍✅

Contribute to the Outlook forum!

Click here to learn more 💡

Hello! Are you trying to recover or access your Microsoft Account?

Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. We recommend checking out the following resources for help in regaining access to your account:

· I can't sign in to my Microsoft account - Microsoft Support

· Help with the Microsoft account recovery form - Microsoft Support

· How to recover a hacked or compromised Microsoft account - Microsoft Support

Ask a new question

PaulaCoomber

How do I correct the gmail imap server password in Outlook 2016 (Windows 10)

My gmail account has been working fine in Outlook 2016 until I needed to change my password on gmail webmail (I'd forgotten old password), Then when I next opened my Outlook a window popped up asking

"Enter your user name and password for the following server"
"Server imap.gmail.com"

"Username"

"Password"

I have tried putting my new password in here, but the window keeps popping up after clicking on "OK"

I have also tried changing the password in 'File - Account Settings - Email - Change' but again the window keeps popping up.

Can anyone please tell me what I need to correct to make this work, and the path to take to correct it ?

Your help would be much appreciated.

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Replies (2)

Diane Poremsky M365 MVP (slipstick.com)

MVP
|
Volunteer Moderator

Are you using 2-factor authentication? If so, you need to use an app password.

If you took gmail's advice and turned off 'less secure apps', you need to either turn it on or use 2-factor and an app password in outlook.
https://www.slipstick.com/outlook/outlook-gmail...

Diane Poremsky [M365 Apps & Services MVP]
My specialty is Outlook and Microsoft 365 issues.
https://www.slipstick.com
https://www.outlook-tips.net
Mark Yes below if it helped or resolved your issue.

6 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Neftali Ramirez

Hello Paula,

Try to edit the gmail account from credential manager, take a look to the following link https://support.microsoft.com/en-us/help/402681...
I hope that helps to you

How do I correct the gmail imap server password in Outlook 2016 (Windows 10)

Replies (2) 

Question Info

Replies (2)