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* Source: Republic Bank’s Q1 2024 NPS® (Net Promoter Score) is 2.81 times the banking industry average when compared to the most recent Annual Qualtrics XM Institute U.S. Consumer Benchmark Study. NPS® is a common metric utilized by organizations to measure how they are perceived by their customers. See https://www.xminstitute.com/data-snippets/xmi-ratings-nps-2023.
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