Activity Assign project roles and responsibilities in a RACI chart

Activity Assign project roles and responsibilities in a RACI chart

Niyander September 21, 2021
Activity Assign project roles and responsibilities in a RACI chart


Activity: Assign project roles and responsibilities in a RACI chart


Question 1

To pass this practice quiz, you must receive at least 80%, or 4 out of 5 points, by completing the activity and answering corresponding quiz questions. You can learn more about the graded and practice items in the Course Overview.
Activity Overview

In this activity, you will apply your knowledge of RACI charts to a new phase of project planning. You will analyze a scenario about the execution phase of the Plant Pals project. Then you will use a RACI chart to determine each stakeholder’s relationship to project tasks.

As a reminder, RACI charts help you determine who is:
  • Responsible
  • Accountable
  • Consulted
  • Informed


Be sure to complete this activity before moving on. The next course item will provide you with a completed exemplar to compare to your own work. You will not be able to access the exemplar until you have completed this activity.
Scenario

Review the scenario below. Then complete the step-by-step instructions.


As the lead project manager for the Plant Pals project, you’re managing the launch of this new service. Previously, you worked with your project team as they developed a marketing plan, wrote promotional copy, designed marketing assets, and created a sales plan for customer outreach.


Now you are gathering a new team to design and develop the Plant Pals landing page. When potential customers click on Plant Pals advertisements, the landing page is the first part of the Office Green website they will see. The team members you need to build the landing page include:

Web Manager: Makes final decisions about new site features and content changes. They sign off on the landing page design and launch plans. They also coordinate maintenance and management tasks to keep the page operating smoothly.

Graphic Designer: Creates and chooses images and typefaces for the landing page and submits them to the Web Designer for approval. They also provide feedback on the landing page design and mockup.

Web Developer: Supports the product team by writing the code that powers the site. They give feedback to the Web Designer on the landing page mockup. The Web Developer also helps set quality standards for the project.

Quality Assurance Tester: Reviews system specifications and runs quality tests for the new landing page. They run test scripts and review results, create reports, and document technical issues. These tests identify problems that the team can then resolve before launch.

Content Writer: Creates the written content that explains how Plant Pals works and helps potential customers sign up for the service. They give feedback to the Web Designer on the landing page mockup.



Web Designer: Creates the landing page design, determining how the page looks and how customers interact with it. The Web Designer connects the creative and technical elements of the project, ensuring that the website is both attractive and functional. They report to the Web Manager, who makes final decisions on new site features.

To build and launch a landing page for Plant Pals, the team needs to accomplish the following tasks:
  • Design a landing page
  • Create a landing page mockup
  • Design image assets
  • Write content
  • Code the landing page
  • Test the landing page

Step-by-step instructions:

Step 1: Access the template

To use the template for this course item, click the link below and select “Use Template.”

Link to template: RACI Chart

OR

If you don’t have a Google account, you can download the exemplar directly from the attachment below.


Activity Template_ RACI Chart Phase 2 -------  XLSX File


Step 2: Add tasks to the RACI chart

Add the six tasks from the scenario to your RACI chart template under the Task/Deliverable heading. Replace “Task/Deliverable” with the name of each task.


Step 3: Assign roles to the RACI chart

Update the Role headers with each team member role from the scenario. Replace “Role A” with “Web Manager,” and so on.


Step 4: Assign letters in the RACI chart

For each task, assign the letters R, A, C, and I to the team members involved. Consult the descriptions below to determine how your team members relate to the tasks:


Responsible: Who is responsible for completing this task? Consider these questions when determining who is responsible:

·        Which department manages the work?

·        Who should perform the work?


Accountable: Who is accountable if the task isn’t completed? Remember that only one person should be accountable for each task or deliverable. When deciding who is accountable, ask yourself: 

·        Who might delegate the task to another team member?

·        Who makes final decisions about the task?

·        Who should review the work to confirm it is complete?


Consulted: Who should be consulted for their insights, expertise, or strong opinions on the task? Here are a few questions to help identify whether someone should be consulted:

·        Who can give feedback to responsible individuals to help them complete tasks? 

·        Who are the subject matter experts (SMEs) for the task?


Informed: Who should be kept informed about task progress or project decisions? Key questions to ask yourself include: 

·        Who is invested in task completion but not directly involved in the work? 

·        Who is affected by the project outcome?


Note: The number of stakeholders you keep informed about each task can vary depending on your situation. In some cases, you might choose to inform all stakeholders who aren't responsible, accountable, or consulted. In others, you could leave some cells in your RACI chart blank for certain tasks. Both approaches are fine for this activity.

Pro Tip: Save the Template

Finally, be sure to save a blank copy of the RACI chart template you used to complete this activity. You can use it for further practice or in your own personal or professional projects. Templates like this one will be useful as you put together a portfolio of project management artifacts. You can use them to talk through your thought processes as you demonstrate your experience to potential employers.

What to Include in Your Response

Be sure to address the following elements in your completed RACI chart: 

·        The RACI chart includes all of the project roles.

·        The RACI chart includes all the tasks. 

·        The appropriate individuals are listed as Responsible, Accountable, Consulted, and Informed.

·        Only one individual is accountable for each deliverable/task.

·        At least one individual is responsible for each task. (Note that some tasks may not need Consulted or Informed individuals.)

 


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Question 1) 
Did you complete this activity?
  • Yes
  • No

Question 2)
In the RACI model, which role completes the work for a task or deliverable?
  • Responsible
  • Accountable
  • Consulted
  • Informed

Question 3)
What key questions should you consider when deciding who should be accountable for a task? Select all that apply.
  • Who might delegate the task to another team member?
  • Which department manages the work?
  • Who should perform the work?
  • Who should review the work to confirm it is complete?



Question 4)
In your completed RACI chart, how many stakeholders are consulted for the “create a landing page mockup” task?
  • 0
  • 1
  • 2 or more



Question 5)
In your completed RACI chart, who is responsible for testing the landing page?
  • The Web Developer
  • The Web Manager
  • The Quality Assurance Tester
  • The Web Designer




EXTRA QUESTIONS


Question 1)
What key questions should you consider when deciding who should be consulted about a task? Select all that apply.
  • Who are the subject matter experts (SMEs) for the task?
  • Who can give feedback to responsible individuals to help them complete tasks?
  • Who might delegate the work to another team member?
  • Which department manages the work?




Question 2)
In your completed RACI chart, who is responsible for coding the landing page?

  • The Quality Assurance Tester
  • The Graphic Designer
  • The Web Designer
  • The Web Developer

Question 3)
In the RACI model, which role reviews the work to confirm it is complete?

  • Responsible
  • Accountable
  • Consulted
  • Informed



Question 4)
In your completed RACI chart, how many stakeholders are accountable for the “code the landing page” task?
  • 0
  • 1
  • 2 or more



Question 5)
In your completed RACI chart, who is responsible for creating the landing page mockup? 
  • The Web Manager
  • The Web Designer
  • The Web Developer
  • The Graphic Designer



Question 6)
What key questions should you consider when deciding who should be informed about a task? Select all that apply.
  • Which department manages the work?
  • Who is affected by the outcome?
  • Who is invested in task completion, but not directly involved in the work?
  • Who are the subject matter experts (SMEs) for the task?


Question 7)

In your completed RACI chart, how many stakeholders are accountable for the “design the landing page” task?

  • 0
  • 1
  • 2 or more



Question 5)

In your completed RACI chart, who is responsible for coding the landing page?

  • The Web Developer
  • The Quality Assurance Tester
  • The Web Designer
  • The Graphic Designer




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Project Initiation: Starting a Successful Project 



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