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Priceline Cancellation Policy

Priceline's cancellation and refund policy varies by the booking type and the airline, hotel or rental car company you book with.

  • Hotels: Priceline's Hotel Express Deals, which only reveal your hotel name after the booking is complete, are non-refundable and cannot be changed or canceled. However, travelers can cancel most other hotel bookings for a refund before the arrival date. Exact cancellation deadlines and details can be found in the hotel information when booking.

  • Flights: Most airlines do not offer refunds unless you purchase fully refundable tickets, but they may offer a flight credit if you need to change your flight to another date. For an additional fee, Priceline customers can select the "Cancel for Any Reason" option at checkout to add flight cancellation service. It lets travelers cancel their flights within 8 hours of the initial departure for a full or partial refund.

  • Rental Cars: Like hotels, most rental car bookings can be canceled before the reservation date. The booking page will list the exact terms and cancellation eligibility.

Memberships, Rewards & Loyalty Programs at Priceline

When you book at Priceline, it's optimal to join the free Priceline VIP rewards program. Members instantly get access to 10% off select hotels and rental cars and Priceline's Best Price Guarantee. Members can also get exclusive deals and insider Priceline coupons. The rewards program works on a tier system based on how often you travel with Priceline. The more you book, the more Priceline discounts and benefits you receive.

Priceline Appreciation Savings

Priceline doesn't offer military discounts directly on its website. However, the company operates a website called American Forces Travel. This is the only official online leisure travel site of the U.S. Department of Defense (DOD), and it offers exclusive deals and benefits for military personnel, veterans and the DOD community.

Price Matching & Adjustments at Priceline

For its VIP rewards members, Priceline offers a Best Price Guarantee on hotels, rental cars, flights and cruises. If you find a better price within 24 hours for the exact same reservation, you can contact Priceline customer service to request a refund for the price difference. The price guarantee is even better on Priceline's Express Deals, as members can request a price match as late as the day before travel and be refunded 200% of the price difference. Some exclusions apply.

Priceline Buy Now, Pay Later

By selecting the Affirm payment option at checkout, qualified Priceline customers can pay for their vacation packages over time on a monthly payment plan. When you choose this option at checkout, you'll be transferred to an Affirm application page where your credit score will be checked before approval. Affirm financing plans may be subject to interest fees.

Credit Card Offers at Priceline

The Priceline VIP Rewards Visa Card is available to customers upon approval. Benefits include 10,000 bonus points, up to 5X reward points and no annual fees. In addition, customers will receive ID theft protection, free access to FICO credit scores and low introductory balance-transfer rates.

Priceline Seasonal Savings & Top Sales

Priceline offers a variety of travel deals and packages on its websites. Customers rely on Priceline's low prices to save money on seasonal and holiday getaways. The company offers promotion codes and travel bundles. Its Pricebreakers promotion allows customers to quickly select the best discount in each travel category.

Black Friday & Cyber Monday Sales

Priceline's Black Friday and Cyber Monday sales often include some of its best vacation deals of the year, including coupon giveaways for up to 99% off. Also, don't forget to stack each deal with our cashback offer. Here's an idea of what to expect:

  • Early Black Friday Deals: Look for discounts such as 30% or more off hotels to start in the first or second week of November.

  • Mystery Coupon Giveaway: Priceline has given away mystery coupons to its Email Insiders in previous years. You must sign up for promotional emails before the giveaway date to get the mystery coupon. In 2023, there were two giveaways (one before Black Friday and the other on Black Friday weekend), and 4,000 recipients received Priceline's famous 99% off coupon. The promotion also featured a limited number of 25% and 50% off coupons. Even if you're not that lucky, the minimum coupon received is usually 10% off.

  • Black Friday Sale: The official Priceline Black Friday usually starts about a week before the holiday. Expect hotel deals of up to 60% off to popular destinations like Las Vegas, resort credits when you book select hotels or cruises, and coupons for an extra 10% off most bookings.

  • Cyber Monday Flash Deals: Most of Priceline's Black Friday deals will likely remain available on Cyber Monday, including its 10% off coupons. However, the significant Cyber Monday additions are limited-time daily deal coupons. Priceline usually advertises these flash deals before Cyber Monday, so you'll know what to expect. But be sure to book quickly when each deal goes live, as it may only be available for a few hours.

More Ways to Save at Priceline

The Priceline app is available on the Apple App Store and Google Play. It offers exclusive deals on rental cars, hotels and flights. Customers use the Priceline app to search for and book the best travel accommodations within seconds. Customers can also connect with Priceline and learn about special promotions on its social media sites. These include YouTube, Facebook, Instagram and Twitter.

About Priceline

Priceline is an online travel agency that lets you book discounted hotel stays, airline tickets, rental cars and more for your next vacation or trip. Founded in 1997, Priceline is owned by Booking Holdings — the same company that also owns Booking.com, Kayak and OpenTable. It's safe to say that Priceline knows a thing or two about where to book your next excursion and millions of customers search for the best travel deals on its website each year.

The company originally became popular because of its iconic 'Name Your Own Price' promotion. Although that offer is no longer available, customers can still expect to save as much as 60% on their accommodations with no price bidding required. Look for deep discounts among its Express Deals, and check out its Pricebreakers for mystery sales on hotels. Save even more during special events and with coupons by becoming a VIP rewards member.

Hotel Accommodations

Customers can book accommodations at hotels throughout the world. The minimum age to book a hotel room is 21 years old. During check-in, customers must show a valid government-issued identification. These include a passport, driver's license or a state-issued ID card.

Flights

Priceline shows flight information for several airlines, including Alaska Airlines, Delta, American Airlines, Frontier, Spirit, United and JetBlue. Customers receive electronic tickets after they book a flight. Each airline has different carry-on limits and baggage fees.

Rental Cars

Rental cars are available on the Priceline website. Available car types include compact, economy, mid-size, full-size, luxury, minivans, cargo vans, convertibles and SUVs. Some rental car companies perform credit checks before approving customers for rental cars. Customers can book one-way rentals on the Priceline website.

Cruises

Cruise reservations are available through Priceline. Destinations include Alaska, the Caribbean, Mexico, Europe and Bermuda. Available cruise lines include Viking, Crystal River, Avalon Waterways, Carnival, Disney, MSC, Royal Caribbean, Virgin, Holland America and more.

Priceline Frequently Asked Questions

What can you expect from Priceline’s Black Friday Cyber Monday Sales?

Priceline runs an amazing sale from Black Friday through Cyber Monday. The deals span every area of the website, including hotels, flights, rental cars and travel packages. The savings are up to 60% off, and they can be found on the Priceline website and app. Priceline also offers specials like 10% off on Express Deals and flash sales that are unlocked throughout the day. The retailer also sends out mystery Priceline coupons, and some of them are good for 99% off on Hotel Express Deals.

What is Priceline’s 99% off Black Friday coupon?

For its Email Insiders, Priceline has sent out a Black Friday mystery coupon that can be used on Hotel Express Deals. If you are very lucky, you could be one of 4,000 subscribers who will receive a 99% off coupon. Additionally, the giveaway includes 6,000 50% off coupons and 10,000 25% off coupons. The minimum promo code a subscriber can receive is 10% off.

How do I get Priceline coupons?

One great place to start searching for them is on RetailMeNot. And be sure to have our Deal Finder browser extension installed, as it will automatically find and apply the most relevant Priceline coupon code to your order, whether it's for a car rental, hotel stay, or flight. It’s also possible to get Priceline promo codes by signing up for the Priceline email list, downloading the app or becoming a Priceline VIP rewards member.

When does Priceline have its sales?

Priceline is almost always running a sale or two. Sometimes, it’s a promotion like 20% off on rental cars or a special sale that’s only available to people who are booking on the Priceline app. In other cases, it’s a huge savings event like the ones held on Black Friday and Cyber Monday every year.

Express Deals

As the name suggests, Priceline Express Deals are limited-time exclusive savings on hot hotels. Shoppers can find hotels available for up to 60% off. However, there are a few catches. First, travelers must be willing to be flexible about when they travel and what hotel they stay at. Second, Priceline can't show the name of most hotels in the Express Deals section because the prices are so low. However, travelers will be able to see the hotel's name and location after they book.

Bundle Deals

Priceline is well known for bundled deals that allow shoppers to save up to $625 on bundled hotels and flights. There are plenty of popular locations available for these bundled deals, including Las Vegas, New Orleans, Los Angeles, New York City, and Honolulu.

Priceline Pricebreakers

Priceline Pricebreakers allow travelers to book Priceline's highest-rated hotels for up to 50% off the retail price. Priceline negotiates these amazingly low prices on the condition that it sells them discreetly. That means shoppers won't know which of three highly rated hotels they'll be staying at until after they book. You do have somewhat of a heads-up, though. Before you book, Priceline will show you three hotels in advance. The hotel you end up getting will be one of those three.

What Is Priceline VIP?

Priceline VIP is the brand's rewards program. Not only is it free and easy to sign up for, but it also comes with many benefits: Best Price Guarantee, exclusive hotel savings and VIP rental car discounts, and insider Priceline coupons.

Different membership levels are available depending on how many times a traveler books with Priceline. The entry level is the 'member' level, which gets you up to 10% off hotels and up to 10% off select rental cars. The discounts go up as you move into Blue (two complete trips with Priceline), Gold (five complete trips with Priceline), and Platinum (25 complete trips with Priceline).

What Is Priceline's Best Price Guarantee?

This policy is a benefit that members receive through the Priceline VIP Program. If a member books a reservation and finds a better price within 24 hours, Priceline will give them 200% of the price difference. This guarantee is available for cruises, airline tickets, hotels, and rental cars.

Is there a Priceline credit card?

The Priceline VIP Rewards Visa Card is the official credit card for Priceline. This Visa card comes with no annual fees and tons of special perks for cardholders: 10,000 bonus points after making qualifying purchases, five times the points for every $1 spent on Priceline bookings, two times the points on gas and restaurant purchases, including delivery, and automatic Priceline VIP Gold status.

Does Priceline offer travel insurance?

Customers can purchase travel insurance on Priceline through Allianz Global Assistance. This insurance protects against trip cancellations, emergency medical expenses, missed connections, lost/stolen/delayed baggage, trip interruption, rental car damage, and more. Most claims are processed within 30 days of receiving the required documents.

Does Priceline offer monthly payment options?

Priceline strives to make travel experiences as affordable as possible. That's why the company offers monthly payment options when customers purchase package deals and airline tickets. Affirm manages monthly payments for Priceline.

Does Priceline do cashback on bookings?

RetailMeNot often offers cashback rewards for online purchases at Priceline. Locate the cashback offer card on our page. Once the offer is activated, you’ll be directed to the store's site to make your purchase. Additionally, you can even use a promo code for more savings. Once your purchase at Priceline is approved, we will email you that your cashback reward can be redeemed from your RetailMeNot account via PayPal or Venmo. Cashback rewards through RetailMeNot generally include sitewide purchases, but it is best to review the offer card to see if there are any special exceptions or exclusions.

Why trust us?

RetailMeNot.com has a dedicated merchandising team sourcing and verifying the best Priceline coupons, promo codes and deals — so you can save money and time while shopping. Our deal hunters are constantly researching the market in real time to provide you with up-to-date savings intel, the best stores to shop and which products to buy. We also make sure to look at the fine print, so you don't have to worry about whether a promo code will actually work on your purchase. Wherever you shop, we want to make sure you can trust RetailMeNot to provide vetted coupons, promo codes, sales and deals. Our team last verified offers for Priceline deals on April 25th, 2024.

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About Priceline

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800 Connecticut Ave.
Norwalk, CT 06854-9998

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