Word of advice, NEVER EVER join using any type of card. Use PayPal instead.
Heres an email I sent, just one of hundreds...
Title: ARE YOU KIDDIN ME?????
"Has my account
been hacked again already? I cant sign
in! I only just made the new account
less than an hour ago! Waiting for YOU to activate it because I have already paid for upgraded membership!
Title: (can't find it)
"Yes, I received my refund, then I rejoined. Now my account
has been hacked yet again!!! Why are you NOT doing anything to HELP ME!!!!
I WANT AN IMMEDIATE REFUND!
You refuse to stop scammers getting onto the site, robbing money from people and hacking their account
Now my account
has been HACKED AGAIN!
I demand a refund immediately!!!!!
Attached is my receipt proving that I paid and joined a second time. I cannot access my account
! You don't even read my emails. Everything you need to know is in my emails to you, but you still keep asking what the problem is. YOU DONT EVEN READ MY EMAILS! Refund me NOW! I will not be rejoining EVER!
SHAME ON ALL OF YOU! You are DISGUSTING!"
Yeah, bit hot-headed there
Title: POF REPORTED TO PAYPAL!
"I have reported you to PayPal. My account
has been hacked several times. I want a refund. You ignore me. So I called PayPal to get on YOUR case. Refund me NOW to save yourselves a lot of hassle"
Oh, and here's the reply you'll all recognise...
Title: Thank you for contacting Plenty
"Thanks so much for contacting Plenty
We're currently experiencing a high volume of emails, but the team is working hard to get back to you as soon as possible.
If you are contacting us about payments, please make sure you're sending us an email from the email address registered to your Upgraded Plenty
of Fish account
If you haven't already seen it, we also have frequently asked questions lists that might be able to help while you wait. You can find it here: http://www.plentyoffish.com/HelpCenter/helpcenter_faq.aspx
Thanks for your patience!
If you do not wish to be notified by email, please unsubscribe here: http://www.plentyoffish.com/mailsettings.aspx
Plentyoffish Media Inc. #142-757 West Hastings St., PMB 670, Vancouver, BC V6C1A1"
Now, how infuriating is that? Unsubscribe if you don't want your money back! If only I could shoo...........