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So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with. I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their...
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734 comments
Anonymous
#1941162

Since my account was deleted last year over a bathing suit pic I now made new account a few months ago and decided to not post those bathing suit pics. Also Im fat so my bathing suit is literally shorts and a alter top with a see thru cover up that goes on top.

Anyway I assumed it was a guy reporting my profile cuz I don't want anything to do with him. Also I like to mention I was seeing this guy a short while that I met over POF. Anyway so he messaged me recently after being off pof for about a year. Next thing I know my profile is being reported because I posted a pic of my son and I.

It was a pic of our heads. my profile was reported and saying something about posting inanimate objects like a boat or car, neither was in my pic by the way. So I cropped the pic and took out my son so now the pic is just of my face. It was reported again.

I'm afraid my account will get deleted again. How am I suppy to find love and happiness. This has happened on other dating sites as well.

I don't post nudes, I hate my body and I gained alot of weight so that I won't Do. But I think dating sites need to fix there rules and take a look at whose reporting.

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ID
#414525 Review #414525 is a subjective opinion of poster.
Product
Pof Account

Money taken out of my paypal

I have been charged $19.99 twice. I did not authorize either.
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ID
#2307547 Review #2307547 is a subjective opinion of poster.
Service
Pof Membership
Cons
  • Unreliable with inability to contact customer service
Loss
$40
Preferred solution
Full refund

Account Hacked

1.0
Details
Update by user 3 hours ago

When I looked up the customer service number to report that my account had been hacked. There is a number to call a foreigner answers says he works from home but I’m pretty sure this is also part of the heck. The website is actually a phishing website posing as POF customer service number

Original review posted by user 3 hours ago
Account hacked Bank account changed multiple times Disputed charges were branch branch manager around 10:30 AM on 11/27 2020 At 1:31 PM my account profile and name has been changed and I cannot access my account

User's recommendation: Figure out how this compromise happen to ensure others privacy.

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ID
#2307270 Review #2307270 is a subjective opinion of poster.
Service
Pof Membership
Pros
  • Free site wide range dating acess
Cons
  • Refusal to delete inactive profiles to boost your membership
  • No help number
  • Can not access my account at all
Loss
$500
Preferred solution
Full refund

I've been hacked

My account was compromised/hacked I can cannot not get a live person to communicate with me. I get a computer generated response, not great customer service

User's recommendation: Nope.

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ID
#2306547 Review #2306547 is a subjective opinion of poster.
Preferred solution
Please contact me ASAP in regards to my account being hacked/compromised

Sign in

I am trying to sign in and it wont let me.
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ID
#2305676 Review #2305676 is a subjective opinion of poster.
Location
Tell City, Indiana

I think my profile has been compromised please check and let me know

people are not who they say they are
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ID
#2305604 Review #2305604 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Your trust is our top priority

  • 100% user-generated content
  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer check out our Blog article

Live stream money

I do live stream,I cash out some money from last week and I cant get it all now
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ID
#2305112 Review #2305112 is a subjective opinion of poster.
Location
Lewisham, England

I'm Pissed

You have turned this site into a piece of *** Go back to the back to that it used to be !
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ID
#2302599 Review #2302599 is a subjective opinion of poster.
Location
Mountlake Terrace, Washington

I love POF that’s why I want you people to help w

I dont know what happened I cant open my POF account with my phone anymore please I want you to help me feel it
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ID
#2302363 Review #2302363 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • I am sure there are some very nice people out there
Cons
  • No answer to complaints
Preferred solution
I want to open my Pof account

Lack of security

1.0
Details
Its been over 2 years since I stopped using the site, but out of the blue Ive been getting security codes texted to me. In other words someone is trying to log in as me. POF has no mechanism to contact them about this issue nor any way to delete my old profile from their site.

User's recommendation: Avoid this site like the plague.

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ID
#2300924 Review #2300924 is a subjective opinion of poster.
Service
Pof Customer Care
Pros
  • Lack of customer service
Cons
  • No privacy or security above computers 101 level
  • Bad service
Preferred solution
Apology

POF Products and Services Reviews

Product or Service Reviews
Membership  1.5 140
Matchmaking Service  1.8 10
Online Dating  1.6 174
Free Trial  2.3 10
Premium Membership  1.5 34

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Latest Question

Won’t allow me to upgrade?

I had a previous account, subscription that won’t expire till Dec 2. I’ve tried to up grade with different username, and willing to restart my subscription. But it’s not allowing me to ???

POF Questions

Can't get off site. No customer service. Trapped after you sign up. Get out if you can.

2.0
Details
Get me off this site!!!

User's recommendation: Run away.

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ID
#2297341 Review #2297341 is a subjective opinion of poster.
Pros
  • Useless can
  • No comment
  • Cant get away from this
Cons
  • Cant get rid of free trial
Loss
$1

My account was taken down for no reason

would like my account reinstated Why would you Take down my account when several messages that I receive are rude and you guys do nothing but you take down my account Im curious to know why why youre doing that apparently miscommunication somewhere with you pof

User's recommendation: They know how to take down peoples accounts that are genuine.

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ID
#2295258 Review #2295258 is a subjective opinion of poster.

No one is in my area

1.0
Details
I will be removing my extra fee tomorrow. No one is in my area etc.
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ID
#2294700 Review #2294700 is a subjective opinion of poster.
Service
Pof Matchmaking Service
Cons
  • No onevin my area
Loss
$70
Preferred solution
Full refund

App not working

1.1
Details
App wont let me finish profile/ log in. No reply from pof
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ID
#2292571 Review #2292571 is a subjective opinion of poster.
Location
Newport, Wales

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Hi I'm Danny Sherwood, Creator of the Flirt Party in Australia between 1996-****.It was very popular in Australian nightclubs. People used to flirt with each other using my messaging system. Anyway I used to give people at the club there western and eastern star sign...
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ID
#2291824 Review #2291824 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verify

I want to change the phone number. I type in what I think was the old phone number and all I get is a RED ring around the block where I typed in the old phone number.
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ID
#2285282 Review #2285282 is a subjective opinion of poster.
Cons
  • Verify account
Preferred solution
Let the company propose a solution