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So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with. I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their...
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730 comments
Elizabeth S
#1926282

My account was banned today. I never posted nude photos.

I was never rude to anyone.

I never had inappropriate conversations and no explanation as to why. Not impressed with how they treat their customers.

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ID
#414525 Review #414525 is a subjective opinion of poster.
Product
Pof Account

Not for me, want to cancel immediately

The first thing is I hit wrong button and it was a 8month plan. After a very short time this site is not for me. Please cancel me asap. Thank you. Lee
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ID
#2190655 Review #2190655 is a subjective opinion of poster.
Service
Pof Customer Care
Cons
  • No customer service help
Preferred solution
Full refund

I keep getting a message that “___is looking for a different type of person...” and won’t let me message them. ???

POF - I keep getting a message that “___is looking for a different type of person...” and won’t let me message them. ???
Wont let me message I dont understand???

User's recommendation: None if you cannot message.

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ID
#2189460 Review #2189460 is a subjective opinion of poster.
Location
Campbell River, British Columbia
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Profiles

2.2
Details
POF - Profiles
Why do you limit age why do you show profiles that are looking for something different your waisting everyone's time and money
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ID
#2188940 Review #2188940 is a subjective opinion of poster.
Product
Pof Profile
Pros
  • Fake profiles
Cons
  • Profiles for ashley madison
Loss
$39
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't login

Something happened to my account
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ID
#2187222 Review #2187222 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$8388
Preferred solution
I can't log in

Can't get to customer service

1.0
Details
I want to make sure my profile is hidden and that I will NEVER hear from this site again

User's recommendation: Don't do it.....NO customer service.

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ID
#2186518 Review #2186518 is a subjective opinion of poster.
Location
Spring, Texas

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  • Professional automated and live moderation
  • Zero tolerance for fake reviews
  • Equal Opportunity and Protection
  • Verified content

For more information about PissedConsumer and our reviews check out our FAQ page

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charge

you people charged my 10 times on my debth card i have no money i had changed my mind cause you people said my card would not go threw so i stoped trying I want my money back in my account asap.
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ID
#2186403 Review #2186403 is a subjective opinion of poster.
Service
Pof Online Dating
Pros
  • Free options
Cons
  • Lack of communication on their end
Loss
$480
Preferred solution
Full refund

Unblock someone

2.2
Details
One of my friends are blocked on pof and I never blocked them how do I unblock them

User's recommendation: Good.

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ID
#2184199 Review #2184199 is a subjective opinion of poster.

I HAVE NOT BEEN ABLE TO GET ON THE SITE

1.0
Details
I AM A PAY FOR THIS SERVICE I AM IN NEW YORK ,I HAVE NOT BEEN ABLE TO LOG IN FOR A MONTH MY EMAIL.IS JERRRYPETTI@ATT.NET I RECIEVED INSTUIONS FROM YOU?I COULD NOT UNDERSTAND TRYED MY PHONE NUMBER IS 561 8018107 I AM GERALD PETTI BETTERDAYSAREGOINGTOCOME55

User's recommendation: UNSURE.

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ID
#2182505 Review #2182505 is a subjective opinion of poster.
Location
Merrick, New York
Loss
$120
Preferred solution
CAN LOG ON THE SCREEN IS LOCKED

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get phone no verified because of a landline phone

You do not have a fair website I have no way of verifying my phone number can you fix that problem some of us only have a landline phone. 503-206-7991
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ID
#2179199 Review #2179199 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
get my damn landline phone verified

POF Products and Services Reviews

Product or Service Reviews
Profile  1.8 367
Online Dating  1.6 169
Matchmaking Service  2.0 9
Subscription  1.0 13
Account  2.0 973

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Latest Question

how to open my account

I deleted my account and I would like to open it again

POF Questions

Can’t access my account

Name is John need to delete my account and cant access my account to delete it

User's recommendation: Have a customer service number.

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ID
#2175542 Review #2175542 is a subjective opinion of poster.
Location
Deland, Florida

Can not connect

No matter what I do I can no longer sign on, why?
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ID
#2175325 Review #2175325 is a subjective opinion of poster.
Location
Corona, California

My subscription was only suppose to be for a month

My subscription was only supposed to be for a month and was not supposed to be reoccurring. Please refund my $19.99 to the account using the Visa card **** **** **** 9314.
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ID
#2174841 Review #2174841 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

Fraudulently charged without an agreement to purchase

I had a free pof account, but am sick with COVID-19 and must have accidentally clicked on something and was being charged for an upgrade???!!! WHAT???!!! I emailed a couple of times explaining I was laying in bed ill, and must have accidentally clicked one button - I did not agree to make a purchase!!! They basically said TOO BAD. OMG!!! I am so upset, and don't need this stress!!!

User's recommendation: DON'T USE THE APP!!!!!!!!!!!

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ID
#2173611 Review #2173611 is a subjective opinion of poster.
Service
Pof Matchmaking Service
Loss
$65
Preferred solution
Full refund

POF Does Not Match Anyone

1.0
Details
So far I have not had 1 view or 1 message or 1 like. I've even had a friend search for me but my profile does not exist. I even messaged my friend and from my account it shows it sent but on their account there was nothing. POF does NOT actually connect people in any way. The site is fake and should be removed.

User's recommendation: Do not get POF it is fake.

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ID
#2173408 Review #2173408 is a subjective opinion of poster.
Location
Brockville, Ontario

Can’t remember login information

I have a new phone and can’t access POF because I don’t remember my login information
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ID
#2172692 Review #2172692 is a subjective opinion of poster.
Location
Brooklyn, New York