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Business ProfileforPlentyoffish Media Inc
Additional business information
POF does not provide general customer support over the phone.
You can contact POF customer support online via their help center when logged in to your POF account.
Please be aware that there are many fake customer support numbers posted online, and these are not affiliated with POF. Please know POF customer support is always available free of charge. You should never pay to have your questions answered, nor will POF ever ask for your password, full credit card or banking details, or to remotely connect to your computer for any reason.
On September 25, 2019, the Federal Trade Commission (FTC) sued online dating service Match Group, Inc. (Match), the owner of Match.com, Tinder, OKCupid, PlentyOfFish, and other dating sites, alleging in its press release that the company used fake love interest advertisements to trick hundreds of thousands of consumers into purchasing paid subscriptions on Match.com.
According to the FTC's complaint, Match sent emails to nonsubscribers stating that someone had expressed an interest in that consumer. Specifically, when nonsubscribers with free accounts received likes, favorites, emails, and instant messages on Match.com, they also received emailed ads from Match encouraging them to subscribe to Match.com to view the identity of the sender and the content of the communication.
Due to Match's allegedly deceptive advertising, billing, and cancellation practices, consumers often disputed charges through their financial institutions. The complaint alleges that Match then banned these users from accessing the services they paid for.
Finally, the FTC alleges that Match violated the Restore Online Shoppers' Confidence Act (ROSCA) by failing to provide a simple method for a consumer to stop recurring charges from being placed on their credit card, debit card, bank account, or other financial account.
The matter is pending. For more details go to the FTC's press release:
https://www.ftc.gov/news-events/press-releases/2019/09/ftc-sues-owner-online-dating-service-matchcom-using-fake-love
To view a copy of the complaint filed go to:
https://www.ftc.gov/system/files/documents/cases/match_-_complaint.pdf
At-a-glance
Products & Services
Business Details
- Location of This Business
- 2625 555 W Hastings St, Vancouver, BC V6B 4N5
- Headquarters
- 8750 N. Central Expressway, Suite 1400, Dallas, TX 75231
- BBB File Opened:
- 4/8/2009
- Years in Business:
- 26
- Business Started:
- 11/9/1997
- Business Started Locally:
- 4/6/2003
- Business Incorporated:
- 30/5/2003
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- POF
- Plenty of Fish
- Business Management
- Sarah ., Manager
- Owner/ Manager, Manager
- Laurie Braddock, Legal Representative (Match Group)
- Contact Information
Principal
- Laurie Braddock, Legal Representative (Match Group)
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