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Verified Reviewer
Silver Singles - The amount of profiles with little information and THE AMOUNT OF PROFILES WITH NO PICTURES!!!!
Silver Singles - The amount of profiles with little information and THE AMOUNT OF PROFILES WITH NO PICTURES!!!!
Silver Singles - The amount of profiles with little information and THE AMOUNT OF PROFILES WITH NO PICTURES!!!!
Silver Singles - The amount of profiles with little information and THE AMOUNT OF PROFILES WITH NO PICTURES!!!!
Silver Singles - The amount of profiles with little information and THE AMOUNT OF PROFILES WITH NO PICTURES!!!!
Today, like most days I have again got matches() with no pictures. Today I have 10!! I find this extremely annoying, frustrating, wasting my time and most of all how you as a company can say they are matches when one of the first thing that myself and numerous others...
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ID
#2186029 Review #2186029 is a subjective opinion of poster.
Location
Bromley, England

Want to cancel

You stink!!!!want my money back. Cant reach you... please contact me.You are thieves. Would never use you. Im telling everyone you are a joke!
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ID
#2437835 Review #2437835 is a subjective opinion of poster.
Loss
$167
Preferred solution
Full refund

Afternoon, I tried to use my card to pay

ShrugHelp Team, I filled out my questionnaire 2/26/2020, and tried to use my card #. PayPal kept coming up! I don't want to use PayPal. I want to use my debit card. Can you fix this problem and take PayPal off my screenSad.
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ID
#2437726 Review #2437726 is a subjective opinion of poster.
Service
Silver Singles Online Dating
Pros
  • Cancel
  • Silversingler
Cons
  • 3-6-12 months payment but no monthly payment provided
Preferred solution
Deliver product or service ordered

Reinstatment of.account

They did reinstate my account.,now my picture profile won't show my picture. I've tried.endless.emails.no response.from silver.singles. I have 2.pictures and it won't upload. So I have a.profile with no picture. And I keep telling them I don't.date black men and they keep sending pictures of black men. I only get 10 profile pictures a day and.half are black. That's not fair. Maybe you can do something with these.concerns
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ID
#2433323 Review #2433323 is a subjective opinion of poster.
Location
Charlotte, North Carolina

Cancellation of membership

Trying to cancel but it won't let me . Also took membership payment from my bank account last year. I quiet clearly have not used the ap for a very long time. Please close my membership.
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ID
#2431570 Review #2431570 is a subjective opinion of poster.
Location
Norwich, England

Good so far :-)

Good customer service when I had a problem, lots of contacts that are well-matched, interesting for both of us.

User's recommendation: Try it at entry level.

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ID
#2428031 Review #2428031 is a subjective opinion of poster.
Location
Bristol, Vermont

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Cancellation of membership

Have not been able to log in and not used my ac for over a year. Money was taken from my bank previously because I couldn't cancel. I ended up blocking payments.
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ID
#2425641 Review #2425641 is a subjective opinion of poster.
Location
Newtownabbey, Northern Ireland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

No. Nothing has been done and no one from your team has contacted me. I wanted to take out a membership for a month and they are charging me for the year. When I cancelled the order, they said I refused to pay for the year and they were forwarding it to collections. What is going on there?

User's recommendation: Stay away from this site.

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1 comment
#1984227

I made a complaint to this company after trying to take out a membership for one month and they were charging me for a year. I tried to cancel the membership and they said I did not pay for the year.

Then they were sending it to Collections.

Stay the *** away from this company. They are honest.

ID
#2423352 Review #2423352 is a subjective opinion of poster.
Location
Peterborough, Ontario

My info on review for a long time

Many areas of my profile have been under review for months. I want this taken care of now. plmountzoures@***.com 860-625-****
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ID
#2422074 Review #2422074 is a subjective opinion of poster.
Service
Silver Singles Premium Membership
Pros
  • Lot of contacts
Preferred solution
Take many of my profile statements out of review after being under review fir many weeks.

Unhappy Customer

No I am not satisfied with this site. My complaint was never answered. I applied to take out a membership for one month and they are charging me for a year. When I tried to cancel they were sending the bill to Collections, which is BS. Someone get back to me.

User's recommendation: Stay away from this site.

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ID
#2418918 Review #2418918 is a subjective opinion of poster.
Location
Peterborough, Ontario

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Latest Question

Refund my money

Please refund me my money in my account

Silver Singles Questions

Took money from me an unauthorized transaction.

June 17th 2020 this company got $300.00 from me in an authorized manner hacked my credit card somehow and have never sent me a receipt or membership details if they believe that i joined the so called dating service I visited the site but never signed up and want my money back , have reported this to NAB banks fraud squad.

User's recommendation: beware of this company it is a scam they take money from you for no service.

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ID
#2418769 Review #2418769 is a subjective opinion of poster.
Location
Wellard, Western Australia

To Whome this may concern in regards to my pissed costumer

Why should I Continue to Allow Silver Singles to have any Further information about me That's Completely Unacceptable on my part I'm Not given them anything else They have Burned me once That's enough for me. False Advertising they state on price once you get ready to pay that low price they offer then they Want to take Additional fees, as Additional payments Which they Don't State in any fine print Or the low price they offer at first-time buyers

User's recommendation: Pass Right On By Silver Singles Peorid.

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ID
#2413245 Review #2413245 is a subjective opinion of poster.

That have ripped me off

I asked the company a couple questions about what benefits my payment would produce. They took my payment of 107.70 and have still not given me the services I ha ve paid for. I want a refund. I have given these *** all the information about my payment and they still trying to cheat me. One of them must be related to Angela Merkel.

User's recommendation: Stay away.

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ID
#2407948 Review #2407948 is a subjective opinion of poster.
Location
Sacramento, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Full immediate refund request

iv tried extensively to follow , your [refund] process within 14 days this is a small quote you have on this , it directs me to nothing at all ??. to get details or e,mail address i had to go into Pages of legal junk and found it hidden really designed for you , then checked it out on Google i think you could find life easier if you printed it in full , PUBLIC DISPLAY this really is not good enough and if i have to inform trading standards i will.. Remember Some Ladies Do Not Know how to handle things which i think is really bad service and inconsiderate# i will await your reply

User's recommendation: Iv Always PRIDED Myself on good clear detail , But this company is impossible the number one thing is money with minimum service IF you can find it ? they set out to make it difficult from the start by hiding contact details from view stay away from this compant you.v been Warned details.

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ID
#2401964 Review #2401964 is a subjective opinion of poster.
Pros
  • Help meet no nice people
  • Help some people to meet other
  • Long profile application design
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The price

I received and email stating to start my profile the prices were to high at the time so I Decided to do that today however once I redone my password a popup came with 3 Different princes. 16.95 as well as 25 99 also I choose the 12.99 once I put in my infor they Stated it was a problem I Reand the fine print Which Stated I That Silver singles would also Take $77.70cent which would bring my total to Which would make it a Grand Total of $90.65 cent Plus Tax I tried calling a female came on I explained my issue she hung up in my face I've tried calling back it's the same person Which Doesn't SpeakThe English language very well Just Blew me off Now this person Must be working from home or the Caller ID wont

User's recommendation: Do Not Try this Site the People Never speak English good enough for you to understand keep and eye on your payment Methods to see if they took your Money Dubble Chargeing people ALSO REMEMBER THE Add are Not True.

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1 comment
#1984180

English appears to be your second language as well.

ID
#2399890 Review #2399890 is a subjective opinion of poster.
Service
Silver Singles Customer Care
Pros
  • Good customer service
  • Need better severs
Cons
  • Same problem
  • Horrible service
Preferred solution
Apologies as well as a Soluation asl For you guy's Not to Charge my Card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Update by user 1 day ago

I asked them to delete my profile. They did.

No questions, No apology for FAKE profiles, No free extension, Nothing to SETTLE the issue, only delete my profile because they KNEW they were in the WRONG, providing FAKE profiles for the money. DON'T JOIN and you won't have any problems.

Original review posted by user Jan 28
I joined, expecting some of the ladies to reply. HOWEVER, after a 6 month membership, about 10 ladies replied (with a question) and I met in person 0 ladies. Sorry, that's just unacceptable. the search engine is NON-EXISTENT. no way to sort your incoming mail, no way...
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1 comment
#1977855

Also joined overnite and was immed. charge on MC; but no ACCESS-- bogus site!

save your money; canceled immediately with Barclay's; don't attempt:: based in Berlin, Germany with their help support no.

+49-.... yup once again, screwed by them!

Resolved
ID
#2398508 Review #2398508 is a subjective opinion of poster.
Service
Silver Singles Membership
Cons
  • Extremely low value for cost
  • Fake profiles
  • Lack of real women
Loss
$150
Preferred solution
Let the company propose a solution