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Verified Reviewer

Got charge wrongly

I have been charge $142.82 when I was unsubscribed and havent made any purchases.
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ID
#2174746 Review #2174746 is a subjective opinion of poster.
Loss
$143
Preferred solution
Full refund

Didn't get my bag

I ORDER A ISPY BAG LAST MONTH AND DIDNT GET IT
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ID
#2173244 Review #2173244 is a subjective opinion of poster.

Not prepared for yearly charge

My card was charged unexpectedly for an annual payment, and I need the money refunded to my account immediately.
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ID
#2172853 Review #2172853 is a subjective opinion of poster.
Loss
$143
Preferred solution
Full refund

I want to talk to you now about 144.40 taken out of my account for no damn reasons better be refunded to my card now

you pulled out of my account and did not have permission to do so now and I mean it better be replaced now
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ID
#2172594 Review #2172594 is a subjective opinion of poster.
Location
Sneedville, Tennessee

Need Refund!

Username: gurdevpreeta email: gurdevpreeta@gmail.com I have been charged for Glam Bag, Yearly- $132, just this month, by way of an automatic renewal. I did not plan or wish to do that. Although I've just cancelled my subscription right today, but my concern is If I'll get the refund. I cannot afford to lose money on a whole year's subscription when I don't really wish to have it. I'm also surprised why Ipsy wouldn't send me a reminder email for the upcoming renewal, even though they send plenty of other emails every week. Anyway, if someone can please look into my request asap. I'd really appreciate that. Thank you!
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ID
#2171849 Review #2171849 is a subjective opinion of poster.
Location
San Francisco, California

Never received my bag!

1.7
Details
I havent been receiving my Bags! Please let me know why?
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ID
#2171396 Review #2171396 is a subjective opinion of poster.
Location
Bensalem, Pennsylvania
Pros
  • I liked the one bag i got
Cons
  • No customer service number

Hi my name is Veronica Carrillo

5.0
Details
I'm still missing my bag for August 2020 I know Septembers is on its way but I'm still missing the other one . Can I get my August bag sent once more please.
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ID
#2171343 Review #2171343 is a subjective opinion of poster.
Service
Ipsy Shipping Service

Missing my september ipsy bag

4.0
Details
Been with this company for close to 2 years I could count my bags to be sure I've never had any issues like this and theres noone total to uuggg please help and yes I've entered the tracking number on the site and it say error but it dose say ship I usually get them on the 12th of the month and it's the 15 th esy
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ID
#2171222 Review #2171222 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Pros
  • Good products love being suprised to see what i ger
  • Good product but hard to reach
  • Great products so far
Cons
  • Cant talk to a person
Preferred solution
Deliver product or service ordered

Lack of contact

i have emailed ipsy twice with my concern because they have no phone number and I have not received a reply.
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ID
#2170749 Review #2170749 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

O haven't got my makeup

Hey ispy i have payed for this months makeup and not receive it yet my name is antoinette landis if u can call me on 5807868091ty
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ID
#2169194 Review #2169194 is a subjective opinion of poster.
Location
Duncan, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Received Nothing Site offers no assistance

1.1
Details
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
Ipsy - Received Nothing Site offers no assistance
I purchased my Yearly subscription I have yet to receive any update on them. I have not received a single item in the mail. Online site doesn't offer a single thing for assistance! Its pretty irritating I don't even know how to cancel I'm very disappointed in the service. Purchased in July, supposed to have gotten a July bag August Bag September bag and a gift for signing up! This is ridiculous... added Augusts bag update pictures below to show example.
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ID
#2166726 Review #2166726 is a subjective opinion of poster.
Service
Ipsy Shipping Service
Cons
  • Product never arrived
Loss
$180
Preferred solution
Get me my packages!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing issue

Hey I need a refund on this months glam bag, I havent received the package yet but the money has already been taken out my account and it not in my budget to pay for it this month. If you could refund this month's purchase without canceling the subscription that would help so much. Zamyalp03@gmail.com
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ID
#2166451 Review #2166451 is a subjective opinion of poster.
Product
Ipsy Subscription
Pros
  • Products are good
Loss
$13
Preferred solution
Full refund

I would like to stop my orders with ispy my name is Rosa lee Martinez I have try calling your number dosen't work so please stop my order thank you Rosa lee martinez 9/12/2020

3.2
Details
my grand daugther is no longer with me and the makeup was for her

User's recommendation: it a nice thing if you use the make.

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ID
#2166337 Review #2166337 is a subjective opinion of poster.
Preferred solution
stop new orders

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel membership

I have been trying to cancel my membership for over a year. Tried logging into my account unsuccessful. Please cancel my membership
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1 comment
Kim J
#1922821

Please cancel my membership ASAP

ID
#2162171 Review #2162171 is a subjective opinion of poster.
Pros
  • Great products
Cons
  • Hard to cancel membership
Loss
$156
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled my order months ago

my complaint is that I have cancelled my order months ago and still having this stuff sent. I have at least 7 bags not even open and I will be forced to cancell with my credit card company. The gentleman I spoke with told my no worries I was cancelled. Kim Welsh 744 Ocean street, Marshfield, MA 02050 thank you in advance
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ID
#2158901 Review #2158901 is a subjective opinion of poster.
Cons
  • Charged money after refusing package
Loss
$120
Preferred solution
cancell me