Cara W Fbz

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Verified Reviewer

Paid for an upgraded subscription, but didn’t get it

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I paid for an upgraded subscription on March 11, 2024, and still have not gotten it as of March 21, 2024. I chatted with them online this morning and by email, and thought that the problem was resolved, but it still has not been because I do not have an upgraded membership yet.
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Pros:
  • User-friendly
  • Lots of participants
  • Great website design
Cons:
  • Millions of scammers

Preferred solution: I want to have my upgraded membership activated immediately since I paid for it over 10 days ago.

User's recommendation: Don’t do automatic withdrawal payments

Anonymous

Pof account deleted for no reason

So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with.

I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their little computer chair, just deleting accounts at random for no reason. Someone else said something about how if one of the lady's finds a man and settles down then they won't pay for their upgraded accounts because they won't need it anymore. They "found their fish", no longer need pof.

Its starting to make sense now when i see that the only people I've ever heard about who's accounts have been deleted are guys. I was meeting new people and getting to know a girl that I would have been great with. I go to login today and see what she wrote back only to find out my account has been deleted. Now I'll never know.

Thanks pof for wasting my time and deleting my account.

If anyone ever asks me about pof, my advice would be don't waste your time only to be let down and deleted. The people running the site are stepping way over the line with trying to control everyone on there.

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758 comments
Sheila K Xvk

The same thing happened to me without explanation. I was a long time paying member and upstanding professional.

Guest
reply icon Replying to comment of Sheila K Xvk

Same thing has happened to me I been blocked i have tried off and on for 4 years no one will tell me why or give me a reason other than ....We can't provide details of the violation but we suggest you go through our Community Guidelines and Terms of Use. I cant seem to find out why, I don't understand why its so hard to give me a reason.

I often wonder if my ex did something to get me blocked. The site was wonderful years ago to find dates but i did notice a lot of scammers when I was able to use it.

Nothing like presumed guilty. I just find it frustrating.

Guest

Have tried to set up an account dozens of times to no avail.Either gets stuck or just repeats the same questions over and over.

Guest

POF is full of ridiculously picky unattractive women with incredible demands, offering nothing in return. They don't even fill in their profiles, they say nothing about themselves but only talk about the perfect man they want.

Things are 100% opposite on J4Flirt.com and you know why? Because women outnumber men there, so the men aren't so desperate, as a result the women are more feminine, open and friendly. They take better care of themselves, looking perfectly groomed and pretty.They have simpler, unspoiled personalities and adequate undemanding attitude. You don't have to be knight in armour or Rockfeller to be popular there.

But on Pof you have to be perfect,you have to put in every possible effort to gain their attention, but ask yourself a question, is it worth it? Don't lose you time and dignity, brothers!

Guest
reply icon Replying to comment of Guest-2173176

While I can appreciate your accurate comments on the behaviors of the women on Plenty of Fish, This is NOT the place to keep spamming your Ukrainian online singles dating website. Please refrain from spamming other websites here.

Guest

POF has also deleted my account after taking my money and cannot get ahold of anyone to discuss

Guest
reply icon Replying to comment of Guest-2140512

OK you will have to call your debit / credit card company and tell them the card is lost, they will issue a new one and Plenty Of Fish wont be able to charge you any longer. Never join any dating apps or websites owned by MATCHGROUP / IAC Corporartion, they own almost all of the dating apps and websites now.

If you read reviews about most of the dating apps and websites they all have problems with accounts being deleted for no reason at all and people being charged money for an account they can no longer access. Do yourself a favor and avoid dating apps and websites if you can.

Guest

POF also deleted my profile for no reason. OKCupid is a better one

Guest
reply icon Replying to comment of Guest-2087091

OKCupid is owned by the same company that owns Plenty of Fish. That company is Matchgroup / IAC.

That company has bought up many dating websites and dating apps and then modified them all to be less user friendly and to maximize revenue through advertising dollars. The reason for the deleting of profiles is simple. They have no shortage of new people signing up and the people that do get deleted they produced advertisement revenue for a short time before getting deleted. It's all about the money, they have no interest in anyone finding a mate and then leaving the website voluntarily, If that happened then that person would not be on the app or website producing advertising dollars.

These websites ALL us bots and scams to get people to pay a subscription or to upgrade. The scam goes like this "Someone is interested in you" BUT you need to upgrade to see who it is or communicate with that person. So the person signs up for a subscription or upgrade and then magically that person that "Liked You" disappears. If you say something they delete your profile and keep charging your credit card for an account you cannot access.

Create your account too fast - deleted, copy and paste messages - deleted, another user reports you for whatever reason - deleted. Stay far far away from online dating and dating apps on your phone, it will only stress you out, make you depressed and steal your money.

Guest

My account has been deleted for no reason as well in less than a month. I am a woman looking for a man. Never uploaded banned images or sent rude messages Rubbish site

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Marty B Mnj

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Verified Buyer
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Verified Reviewer
| map-marker Kannapolis, North Carolina

Need to make a new account lost all the information to my old account

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POF - Need to make a new account lost all the information to my old account
POF - Need to make a new account lost all the information to my old account - Image 2
POF - Need to make a new account lost all the information to my old account - Image 3
Need to use my same e-mail account and new account change username and password if I cant get in to my account
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User's recommendation: Don’t know what to say

Janet R Glb

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Refund

POF - Refund
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POF - Refund - Image 3
I took a subscription for one week. I was very unhappy with plenty of fish I canceled before my subscription was to renew. I deleted my account. Sunday today I was charged $21.19 and I did not ask them to renew my subscription. I would like a total refund and please dont ever charge my card again I do not like plenty of fish.
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Loss:
$21

Preferred solution: Full refund

Joanna C Twu

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Verified Reviewer

They removed me for no reason and I want my picture taken down

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POF - They removed me for no reason and I want my picture taken down
They said I violated something and I did not. I want my picture deleted. I would never use their site again after this and no reason given
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Pros:
  • No pros all cons
Cons:
  • Can apparently do whatever they want with your account a

Preferred solution: I want my picture deleted and whole account

User's recommendation: Don’t use or post pictures

Anonymous

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Verified Buyer
| map-marker Tampa, Florida

Cant log in

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POF - Cant log in
POF - Cant log in - Image 2
I didn't get any help after submitting all the requirements. No texts no calls. I would like this issue resolved as soon as possible please contact me back. It will be my pleasure to have my plent of fish profile back.
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Boone Xtg

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Verified Reviewer

Accounts created under my Email

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POF - Accounts created under my Email
Hi! I've never signed up for Plenty of Fish at all, but once in a while I get something in my spam folder about an account registered with my Email. The latest one is Jeuryvqhsk. I felt as if I should report this since they might be used for fraudulent purposes.
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Preferred solution: Termination of fraudulent accounts

Brandon J Tsn

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Verified Reviewer

Charged after caneling

POF - Charged after caneling
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POF - Charged after caneling - Image 3
I was still being charged after my membership expired twice in the month of December It would not let me update my new number when I tried to set my new number to continue it charge my card for service when I couldn't register my new number.it continues to charge last month I canceled it in the month of October 2023.
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Loss:
$63

Preferred solution: Full refund

Kendrick J Lph

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Verified Buyer
| map-marker Killeen, Texas

Y I pay 29.99 2 times for one month and still can't see who likes me

POF - Y I pay 29.99 2 times for one month and still can't see who likes me
POF - Y I pay 29.99 2 times for one month and still can't see who likes me - Image 2
I subscribe twice for 29.99 for one month and I still cant see who likes me what do I have to do to see who likes me on pof
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User's recommendation: Unlikely

Kathy Z Ucr

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Verified Reviewer
| map-marker Bellevue, Washington

Kicked off site Lost my perfect match Devastated

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POF - Kicked off site Lost my perfect match Devastated
POF - Kicked off site Lost my perfect match Devastated - Image 2

I went to sign in on POF and could not sign in. It said I violated a rule.

The only occurrence I can think of was a 74 y/o man was upset when I kindly let him know he was outside the age range i was looking for. He got mad and said i didnt even get to know him and he blocked me.

I was having a conversation with one of your paying customers. Now, I'm certain he is wondering what happened to me. We both had a lot in common with eachother.

I dont him to feel i wasnt interested in getting to know him. I am sure that it has left a sour note for him to have this happen.

Please explain to me what happened. I tried to do a chat but they wanted me to sign up for $46 a month. Im on a fixed income and can't build that into my budget.

I cut off cable to be able to go out once in a while. I am very concerned for Mark that he thinks I didnt like him.

If you see this guy.

Please let him know to check Hinged for me or check POF Kathy MZ. Thank you

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User's recommendation: Think about another site. I did nothing wrong for this to happen. Now only I lose out

Carol A Fbj

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Verified Reviewer

Trying to get back into my acvount after deleting account in error

POF - Trying to get back into my acvount after deleting account in error
POF - Trying to get back into my acvount after deleting account in error - Image 2
I wanted to take a break on it and when I went to take a break, a message came up saying oops theres been an error retry and it would not allow me to retry to give myself a break from the site by accident. I hit delete my account and I have paid through the end of April. I am trying to retrieve my information to get back into the same user and password I had made. How can I do that? Attachment shows i can use site through april 23
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Loss:
$60

Preferred solution: Get back on site to use it with the same info to re activate

Resolved
Allura Hlg

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Verified Buyer
| map-marker Malmo, Skane

Resolved: I was debating a subscription I didn't approve I need my money back

POF - I was debating a subscription I didn't approve I need my money back
I was debated 19.99 pounds from my account which didnt approve and I need the money back. since then I didnt see any response, my name is wisdom ouseibai account number:1299**** sort code: 804511 bank name: bank of Scotland. Please I need my money back , I didnt approve the payment and I dont even have the app in this my phone please I will appreciate if you send my money back.date of transaction thu 08 feb 2024
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User's recommendation: I know I will get a good response

Ralph G Ggk

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Verified Reviewer

You guys are trying to charge my dame card. And I don't have the dame app anymore.

POF - You guys are trying to charge my dame card. And I don't have the dame app anymore.
POF - You guys are trying to charge my dame card. And I don't have the dame app anymore. - Image 2
There aint no dame number to contact somebody. And when I tried to tell them on email. They tell me to go to the dame app to go to payment management. /subscription and I do that and I get nowhere. And they're still trying to charge my card this is really *** me off. I want on top of that of this month. The 20 fourth, my thing had expired. So why are they still trying to charge my card?
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Preferred solution: For them to stop trying to charge my dame card.

Kathy Z Ucr

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Verified Reviewer
| map-marker Bellevue, Washington

Kicked off site

POF - Kicked off site
POF - Kicked off site - Image 2

I went to sign in on POF and could not sign in. It said I violated a rule.

The only occurrence I can think of was a 74 y/o man was upset when I kindly let him know he was outside the age range i was looking for. He got mad and said i didnt even get to know him and he blocked me.

I was having a conversation with one of your paying customers. Now, I'm certain he is wondering what happened to me. We both had a lot in common with eachother.

I dont him to feel i wasnt interested in getting to know him. I am sure that it has left a sour note for him to have this happen.

Please explain to me what happened. I tried to do a chat but they wanted me to sign up for $46 a month. Im on a fixed income and can't build that into my budget.

I cut off cable to be able to go out once in a while. I am very concerned for Mark that he thinks I didnt like him.

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User's recommendation: This site is horrible. I didn't violate the rules and lost contact with my perfect match

Charm Apg

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Verified Buyer
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Verified Reviewer
| map-marker Crestview, Florida

What should I do if I know there's a scammer on POF so I can save somebody else

What should I do if I know there's a scammer on POF so I can save somebody else
What should I do if I know there's a scammer on POF so I can save somebody else - Image 2
What should I do if I know there's a scammer on POF so I can save somebody else - Image 3
What should I do if I know there's a scammer on POF so I can save somebody else - Image 4
What should I do if I know there's a scammer on POF so I can save somebody else - Image 5
Just wanted to report something to save some other lady a profile thats a scammer this happened to me and I reported it to the consumer report along time ago I just want to save some of the lady hes very good at what he does. Please help.
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User's recommendation: I want to stay out of it, but I want to report it to see if some other lady

Lars H Kil

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Verified Reviewer

Avoid it! J4Dates.com is cheaper!

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It's full of ridiculously picky unattractive women with incredible demands, offering nothing in return. They don't even fill in their profiles, they say nothing about themselves but only talk about the perfect man they want.

Things are 100% opposite on J4Dates.com

and you know why? Because women outnumber men there, so the men aren't so desperate, as a result the women are more feminine, open and friendly. They take better care of themselves, looking perfectly groomed and pretty.They have simpler, unspoiled personalities and adequate undemanding attitude. You don't have to be knight in armour or Rockefeller to be popular there.

But on Pof you have to be perfect,you have to put in every possible effort to gain their attention, but ask yourself a question, is it worth it? Don't lose you time and dignity, brothers!

View full review
Loss:
$340

Preferred solution: Full refund

2 comments
Guest

Promotion sh it

Guest

Promotion sh it. Liars so do better

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