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So I've had a pof account for less than a month. It seemed to be working well for meeting new people and I had hope for finding a woman to settle down with. I was never rude, never uploaded or sent any nude pictures. Whoever runs this site is like a dictator in their...
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730 comments
Elizabeth S
#1926282

My account was banned today. I never posted nude photos.

I was never rude to anyone.

I never had inappropriate conversations and no explanation as to why. Not impressed with how they treat their customers.

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ID
#414525 Review #414525 is a subjective opinion of poster.
Product
Pof Account

Can't get to customer service

1.0
Details
I want to make sure my profile is hidden and that I will NEVER hear from this site again

User's recommendation: Don't do it.....NO customer service.

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ID
#2186518 Review #2186518 is a subjective opinion of poster.
Location
Spring, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Over charge

you people charged my 10 times on my debth card i have no money i had changed my mind cause you people said my card would not go threw so i stoped trying I want my money back in my account asap.
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ID
#2186403 Review #2186403 is a subjective opinion of poster.
Service
Pof Online Dating
Pros
  • Free options
Cons
  • Lack of communication on their end
Loss
$480
Preferred solution
Full refund

Unblock someone

2.2
Details
One of my friends are blocked on pof and I never blocked them how do I unblock them

User's recommendation: Good.

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ID
#2184199 Review #2184199 is a subjective opinion of poster.

I HAVE NOT BEEN ABLE TO GET ON THE SITE

1.0
Details
I AM A PAY FOR THIS SERVICE I AM IN NEW YORK ,I HAVE NOT BEEN ABLE TO LOG IN FOR A MONTH MY EMAIL.IS JERRRYPETTI@ATT.NET I RECIEVED INSTUIONS FROM YOU?I COULD NOT UNDERSTAND TRYED MY PHONE NUMBER IS 561 8018107 I AM GERALD PETTI BETTERDAYSAREGOINGTOCOME55

User's recommendation: UNSURE.

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ID
#2182505 Review #2182505 is a subjective opinion of poster.
Location
Merrick, New York
Loss
$120
Preferred solution
CAN LOG ON THE SCREEN IS LOCKED

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get phone no verified because of a landline phone

You do not have a fair website I have no way of verifying my phone number can you fix that problem some of us only have a landline phone. 503-206-7991
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ID
#2179199 Review #2179199 is a subjective opinion of poster.
Location
Phoenix, Arizona
Preferred solution
get my damn landline phone verified

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Can’t access my account

Name is John need to delete my account and cant access my account to delete it

User's recommendation: Have a customer service number.

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ID
#2175542 Review #2175542 is a subjective opinion of poster.
Location
Deland, Florida

Can not connect

No matter what I do I can no longer sign on, why?
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ID
#2175325 Review #2175325 is a subjective opinion of poster.
Location
Corona, California

My subscription was only suppose to be for a month

My subscription was only supposed to be for a month and was not supposed to be reoccurring. Please refund my $19.99 to the account using the Visa card **** **** **** 9314.
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ID
#2174841 Review #2174841 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

Fraudulently charged without an agreement to purchase

I had a free pof account, but am sick with COVID-19 and must have accidentally clicked on something and was being charged for an upgrade???!!! WHAT???!!! I emailed a couple of times explaining I was laying in bed ill, and must have accidentally clicked one button - I did not agree to make a purchase!!! They basically said TOO BAD. OMG!!! I am so upset, and don't need this stress!!!

User's recommendation: DON'T USE THE APP!!!!!!!!!!!

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ID
#2173611 Review #2173611 is a subjective opinion of poster.
Service
Pof Matchmaking Service
Loss
$65
Preferred solution
Full refund

POF Products and Services Reviews

Product or Service Reviews
Online Dating  1.6 169
Matchmaking Service  2.0 9
Profile  1.8 366
Subscription  1.0 13
Account  2.0 973

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Latest Question

how to open my account

I deleted my account and I would like to open it again

POF Questions

POF Does Not Match Anyone

1.0
Details
So far I have not had 1 view or 1 message or 1 like. I've even had a friend search for me but my profile does not exist. I even messaged my friend and from my account it shows it sent but on their account there was nothing. POF does NOT actually connect people in any way. The site is fake and should be removed.

User's recommendation: Do not get POF it is fake.

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ID
#2173408 Review #2173408 is a subjective opinion of poster.
Location
Brockville, Ontario

Can’t remember login information

I have a new phone and can’t access POF because I don’t remember my login information
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ID
#2172692 Review #2172692 is a subjective opinion of poster.
Location
Brooklyn, New York

Can't get pof to stayon screen

Can't get pof to stay on my screen?? Keeps going on with fish in middle of screen
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ID
#2171485 Review #2171485 is a subjective opinion of poster.
Location
Sanford, North Carolina

Verify problem

1.0
Details
I cannot verify my account. I get an error that states my phone number is wrong. It is the right number. What to do now?

User's recommendation: Don't use POF. They don't have a clue about customer service or how to run a website.p.

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ID
#2170105 Review #2170105 is a subjective opinion of poster.
Location
Grand Rapids, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't login

I got a new phone and had to sign in again. Couldn't remember my password so I reset it. When I put my email address in and new password said didn't match. This is bs because I'm a paying customer
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ID
#2169432 Review #2169432 is a subjective opinion of poster.
Preferred solution
Get me on my account or cancel my subscription

I want to delete

1.0
Details
Ive been trying to delete thus account and it wont let me

User's recommendation: None it sucks.

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ID
#2168206 Review #2168206 is a subjective opinion of poster.
Location
Bremerton, Washington