Top 129 POF.com Reviews

POF.com Reviews

POF.com
Overall Satisfaction Rating 1.98/5
  • 5 stars
    8
  • 4 stars
    14
  • 3 stars
    17
  • 2 stars
    17
  • 1 stars
    73
Based on 129 ratings submitted in the last year

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    POF.com Reviews

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    Page 1 Reviews 0 - 10
    Rated with 4 stars
    Verified Reviewer
    Original review: June 7, 2020

    Frustrating site because although it's free, when they email you a potential match's profile name, you need to upgrade your account to see that person's profile. So the only thing I can do is not respond to someone who thinks I am a good match, but wait until someone actually sends me a real message. A lot of guys don't do that. Also, I think the site has a lot of imposters on it. Or, there are many guys who think they are Shakespeare. (Or can't write or spell at all!!)

    25 people found this review helpful
    Rated with 5 stars
    profile pic of the author
    Verified Reviewer
    Original review: Dec. 28, 2019

    Although POF is free, I paid the extra money so I could see who read my emails, as well as other benefits. I paid for 6-months. I immediately began corresponding with several women. Then I wasn't able to sign on anymore. I sent several emails telling POF of my issue but I never got a response back. I then googled "POF Complaints" and realized my account got hacked. I again wrote POF telling them my account got hacked and I wanted a refund. POF sends me a complete refund.

    44 people found this review helpful

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      Rated with 4 stars
      profile pic of the author
      Verified Reviewer
      Original review: Oct. 8, 2019

      I was hacked on this sight by someone who change parts of my profile and deleted my photos. They signed me out and I couldn’t get back in. I was getting tons of responses from other members. I contacted PoF and was able to reset my password. I had to fix what she changed in my profile and reinsert my photos. I searched conversations she had with other members, found out her name and number and reported that to PoF. I think at this point she is not active in my account anymore.

      75 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Oct. 5, 2019

      When you don't go to bar or out anywhere to meet new people, online is the best way. But also be careful and have a plan before you meet someone. Have your best friend on standby in case things aren't going well. They can send you a text within 10 or 15 minutes and that can be your excuse for leaving. Always meet in a public place too. I have met a lot of very nice people and a few weird ones.

      11 people found this review helpful
      Rated with 5 stars
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 29, 2019

      I have met great guys that were not in my area but became good friends for years. I wish we were able to meet but the expense of traveling, stopped us from meeting in person. I was able to talk on phone and video chat, we got to know each other well. I am still friends with these great guys. I know if circumstances changed I would probably been with one for years. I liked the fact I got to know them well and if we could have met it would have meant much more. I think it gave me a chance to meet men who just didn't want something from me but were truly interested in knowing me. I believe always friends first.

      28 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 16, 2020

      Total scam site....so many scammers...and even when you report the profiles....POF does nothing to remove them....disgusting men that make inappropriate comments....I have asked numerous times to remove profiles...nothing is done.

      3 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 14, 2020

      I have been on this site a few time but my account eventually gets deleted every time for unknown reasons. 1st time they muted me for weeks but allowed men to send me messages? Why? The site allowed me to reply but my reply never appeared. No explanation that time. Eventually I deleted my account due to no explanation....I started a new account....POF deleted...no explanation. I waited 6 months. Started a new account. I was very careful with my responses and wording...no naughty talk or bad language....

      After 4 months of my new account.... received a message my account was deleted for violation of terms of use and or community guidelines. Not sure if this is due to being harassed by men I dont respond to? Is someone randomly reporting me out of retaliation for being rejected? Because men are certainly able to send inappropriate messages to me.... Their terms of use & community guideline section is too broad and generic to understand what you did wrong. I called, emailed...received generic responses. "Your account is under review"...."There has been a delay in reviewing your account"...

      2 people found this review helpful
      Rated with 1 star
      profile pic of the author
      Verified Reviewer
      Original review: Sept. 9, 2020

      I have actually used POF on and off for over 20 years, going back to when the site was completely free. It was never anything more than serviceable, but since it was free, you got what you paid for. Then about 18 months ago I returned to POF and created a new account because my old account went away when they became a pay site. I was on the site for about 9 months, then deactivated my account and left. I decided to try it once again so I reactivated my account, updated my information and my email and sent a payment for 8 months. I logged out, and downloaded the app for my phone. But when I tried to log back in, it rejected my login and instructed me to request a password reset. I requested the reset and waited...and waited...and waited. I requested the password reset 5 times. Nothing happened. I checked all my folders, spam, trash, everything. No email with password reset instructions.

      So I sent an email to the POF customer support. When I finally received a response, this was what they said: "We recently noticed suspicious activity on your account, so we reset your password as a precaution." So they receive my payment and immediately suspend my account and reset my password. And, they never tell me.

      I have now exchanged 10 emails with them and the people at their "customer support" have told me that, despite following their instructions on how to reactivate my account, that the inability for me to log back into my account, they cannot help me and they will not return my money. They have said that they will return a portion of my money. This means that, after I paid them and they rendered my account unusable, they feel that they are not responsible and still deserve to keep my money, that they have not earned. What other business is there that believes that they are entitled to keep your hard earned money despite not only never delivering the service/product paid for, but causing the issues that are keeping you from the service/product that you have paid for.

      2 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 28, 2020

      This dating website Plenty of Fish is a scam. I haven't had the account a week and you have to pay to even see your matches? Customer service sucks. The website is hard to navigate and when you do get matches again why have to pay just to look at a loser profile? I will say now to everyone do a legit dating service if you want to treated as valued customer cause to my surprise plenty of fish has a lot of complaints so let this sink in before you decide to go on their website.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 6, 2020

      Their customer service is horrible, someone hacked my account stop me from accessing it, mind you I am a paid customer. The hacker changed my info to same sex. Now I'm getting unwanted inquiries, and POF is doing nothing about. They don't protect your privacy and when account is breached they won't help you. This after they have pocketed your money.

      5 people found this review helpful
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      POF.com author review by Mark Brooks

      POF.com, also know as Plenty of Fish, is the largest completely free online dating site.

      • No Charge: While there are upgrade options available to further enhance your experience, POF.com is the largest dating site that allows you to have a completely free dating experience.

      • Profiles may include several photos: Users can provide photos of themselves in various settings as well as both full-length photos and headshots to provide the most accurate information about themselves for potential matches.

      • Advanced behavioral search algorithm: Along with allowing members to perform basic or detailed searches, POF also reacts to the profiles you choose to click on. In future searches, it will then refine your results by bringing you results that match both what you are asking for and what you are looking at.

      • Anonymous email network: Users can email potential matches through POF.com's own messaging service, allowing them to keep their identities and contact info private until they are ready to share it.

      • Profiles are screened before being posted: POF.com staff screens profiles and photos before posting to ensure only appropriate information makes it onto the site.

      by Mark Brooks Online Dating & Matchmaking Contributing Editor

      Harvard Business School graduate, Mark Brooks, has been an expert in the Internet dating business since 1998. He is currently the CEO of Courtland Brooks, a consultancy agency for the Internet dating industry, and runs OnlinePersonalsWatch.com. He prides himself on being a New Media Futurist and can be reached at LinkedIn.

      POF.com Company Information

      Company Name:
      POF.com
      Year Founded:
      2003
      Website:
      pof.com