Customer Reviews for DAP 25 lbs. White Dry Mix Plaster of Paris

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plaster of Paris. Should you encounter an issue with aged/expired product (new purchase transaction) we recommend that you notify the store location where it was purchased. The store will either provide an exchange for fresher product or refund your purchase price (if fresher material is not available). Should you have any additional questions or require further assistance, please contact DAP’s Technical Customer Service Department at 888-327-8477.

Thank you for posting your feedback. We are not clear as to the reason for your low star review, as your commentary indicates that the product was not received. For questions regarding order delivery, please contact your local store. For online orders, please contact The Home Depot Customer Service Department at 800-430-3376 any day between 6 a.m. and 2 p.m. EST. Should you require additional product/project support, please feel free to reach out to DAP’s Technical Customer Service Department at 888-327-8477.

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plaster of Paris. We are not clear as to the intent of your review, as you appear to be comparing two completely different formulas, with vastly different performance characteristics. Each of the product package labels communicate recommended uses, application guidance and performance characteristics. As a general rule, joint compound is designed and intended for use in the finishing of gypsum panel joints, nail heads and metal corner beads (thin "skim coating" applications, typically < 1/16”). Joint compounds are typically formulated to have a softer/wetter "feel", this permits thinner spreading and longer open time/working time. DAP Plaster of Paris (as with all similar Plaster of Paris formulas) are designed for rapid setting. Should you wish to discuss this, please contact DAP's Technical Customer Service Department at 888-327-8477

Thank you for posting your feedback. We're sorry to hear about your issue. All plaster, cement and gypsum-based formulas are moisture sensitive, as moisture is the component that is added to them to initiate the chemical reaction that causes them to cure. Unfortunately, this was likely due to improper shipping/storage conditions. Shipping damage issues should be reported directly to the shipping carrier and/or the Retailer (online or in-store), not posted as an online review, as your feedback is not seen by Freight Carriers or Retailers, nor does DAP have direct control of the handling that occurs during shipping. For further assistance, please contact The Home Depot Customer Service Department at 800-430-3376 any day between 6 a.m. and 2 p.m. EST.

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plaster of Paris. DAP Plaster of Paris (as with all similar Plaster of Paris formulas) are designed for rapid setting. As indicated on the product package label: "Add DAP Plaster of Paris to clean water in a clean container mixing 2 parts powder to 1 part cold water (40°F to 50°F). Stir to a smooth consistency. Do not mix more material than can be used in 6 to 10 minutes. Discard any material that has begun to harden. As soon as the powder and water make contact, the product's chemical reaction begins. For this reason, the 6 - 10 minute working time referenced, includes the time required to mix the product for use. For repairs requiring a longer work time (over 6 - 10 minutes), we recommend the use of DAP Plaster Wall Patch. Should you require additional assistance or have any other questions, please contact DAP’s Technical Customer Service Department at 888-327-8477.

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plaster of Paris. DAP Plaster of Paris (as with all similar Plaster of Paris formulas) are designed for rapid setting. As indicated on the product package label: "Add DAP Plaster of Paris to clean water in a clean container mixing 2 parts powder to 1 part cold water (40°F to 50°F). Stir to a smooth consistency. Do not mix more material than can be used in 6 to 10 minutes. Discard any material that has begun to harden. As soon as the powder and water make contact, the product's chemical reaction begins. For this reason, the 6 - 10 minute working time referenced, includes the time required to mix the product for use. For repairs requiring a longer work time (over 6 - 10 minutes), we recommend the use of DAP Plaster Wall Patch. Should you require additional assistance or have any other questions, please contact DAP’s Technical Customer Service Department at 888-327-8477.