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Book with miles
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You are unable to proceed with redemption booking because you are account has not been verified. Please contact (+632) 8855-8888 to complete your account verification.

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You are unable to proceed with redemption booking because you do not have enough miles.

Booking this route with Miles is not allowed

To book this route, please unselect the Book with Miles option.

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Important Reminder

Important Reminder

Online Check-in Restrictions​

Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:

  • Request for Extra Seat

  • Stretcher Request

  • Bulky Cabin Baggage Request

  • Deportee accompanied by an escort

  • Unaccompanied Deportee

  • Medical Assistance Request

  • Oxygen on Board

  • Wheelchair To Seat Request

  • Wheelchair On Board Request

  • Weapons, firearms, or ammunition carried as checked baggage

 

Other passengers restricted from online check-in:

  • Passengers with pending payment or refund for settlement

  • Passengers with unmatched, disassociated, or unassociated electronic-ticket status

  • Passengers with regulatory restrictions

  • Passengers with name watch in government Watchlists

If  you are restricted from checking in online based on the list,  please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.

For more information about checking in online, visit Online Check-in FAQ.

You may find it in your itinerary receipt or e-ticket.
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Important Reminder

Important Reminder

Online Check-in Restrictions​

Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:

  • Request for Extra Seat

  • Stretcher Request

  • Bulky Cabin Baggage Request

  • Deportee accompanied by an escort

  • Unaccompanied Deportee

  • Medical Assistance Request

  • Oxygen on Board

  • Wheelchair To Seat Request

  • Wheelchair On Board Request

  • Weapons, firearms, or ammunition carried as checked baggage

 

Other passengers restricted from online check-in:

  • Passengers with pending payment or refund for settlement

  • Passengers with unmatched, disassociated, or unassociated electronic-ticket status

  • Passengers with regulatory restrictions

  • Passengers with name watch in government Watchlists

If  you are restricted from checking in online based on the list,  please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.

For more information about checking in online, visit Online Check-in FAQ.

Frequent flyer airline Title
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Important Reminder

Important Reminder

Online Check-in Restrictions​

Some special services requests may not be allowed to check-in due to the nature of the assistance requested. Passengers with any of the following special assistance/special requests are restricted from using the online check-in facility:

  • Request for Extra Seat

  • Stretcher Request

  • Bulky Cabin Baggage Request

  • Deportee accompanied by an escort

  • Unaccompanied Deportee

  • Medical Assistance Request

  • Oxygen on Board

  • Wheelchair To Seat Request

  • Wheelchair On Board Request

  • Weapons, firearms, or ammunition carried as checked baggage

 

Other passengers restricted from online check-in:

  • Passengers with pending payment or refund for settlement

  • Passengers with unmatched, disassociated, or unassociated electronic-ticket status

  • Passengers with regulatory restrictions

  • Passengers with name watch in government Watchlists

If  you are restricted from checking in online based on the list,  please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates.

For more information about checking in online, visit Online Check-in FAQ.

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Important Reminder

Important Reminder

PAL Self-service online facility for Voluntary Changes

Manage Booking is available for unused one-way or roundtrip tickets. This facility is for passengers who are NOT affected by any cancellation or travel restriction but would need to make changes to their booking.

For passengers affected by cancellations or schedule changes, you have the following options:

If you wish to rebook within 30 days from the affected flight date, please ensure to click the Flight Disruption button before proceeding.

If you wish to convert your ticket to a Travel Voucher or request for a refund, please submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance.

For more information on Manage My Booking, please refer to our FAQ page.

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You might find in the confirmation email or receipt
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Important Reminder

Important Reminder

PAL Self-service online facility for Involuntary Changes

This facility is for passengers whose flight is affected by any cancellation or schedule change. The system will show you a maximum of 20 flight options within a 30-day date range.

  • If you wish to choose from ALL available flights within 30 days and beyond, please call our hotline, or visit any PAL Ticket Office for assistance.

  • If you wish to convert your ticket to a Travel Voucher or request for a refund, you must submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance.

  • If you are NOT affected by any cancellation or travel restriction but would need to make changes to your booking, please ensure to click the Manage Booking button before you proceed.

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MY PAL UPGRADE
MY PAL UPGRADE
Upgrade your flight and enjoy the best of PAL.
PAL  Holidays
PAL Holidays
Flights, hotels, experiences, and transport in one easy booking!
Dear PAL e-Cards
Dear PAL e-Cards
Gift flights from the heart with our Dear PAL e-Cards! Use your credit card or convert your Mabuhay Miles to purchase.
Corporate trips
Corporate trips
Got work offsite? We’ll take you there.
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Travel Guide

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Safety and well-being

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Travel requirements

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Flexible travel options

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PAL Flights Timetable

A detailed timetable of scheduled departure and arrival times for flights, providing information to help you plan your journey.