Park & Jet

First time using this company, last time using this company.

I regularly use Park 2 Go when traveling but thought I'd try Park N Jet this time, especially since the pricing difference between the two was less than $1. BIG MISTAKE.

We landed last night at around midnight. By the time we got through customs and stuff it was about 12:45 am. It was around -10 and snowing. A shuttle did not come to get us (almost 30 people) for HALF AN HOUR. In that time, three different Park 2 Go shuttles came and went for their customers just a few feet away from us. A few of us waiting tried calling the Park N Jet number multiple times but nobody picked up.

When we finally did get picked up, the driver closed the door with four people left standing out in the cold and said the shuttle was full. However, there were two open spots plus ALL of the standing room.

Secondly, the service itself is absolutely inferior to that of Park 2 Go. With Park 2 Go you simply pull in, stop your car and board the waiting shuttles. Their staff will then actually take your keys and go park your car on their lot. Then upon arrival, you text the Park 2 Go number and they will make sure your vehicle is waiting for you and WARMED UP by the time you get off the shuttle.

Not the case with Park N Jet. With these guys you have to go park your vehicle yourself (in my case they wanted me to park literally as far away as possible), then you stand around for a shuttle to make its way to you. Then when you come back, the shuttle drops you off at your car where you parked it. For me last night, that meant another 30 minutes sitting in their lot while my car warmed up to the point I could actually scrape the ice off.

Absolutely brutal experience with this company, instant regret for trying them out, will only ever use Park 2 Go. I suggest you do the same.

Never had a problem. Great place. Convenient. Can't say enough good things about. Very happy every time we use it.

We have been using this service since 2012 for long stays. There are other places to park, at a higher cost and sure they start the car for you. Just leaving our car keys in the hands of a stranger does not sit well with us. And have heard horror stories. No Thank You!!
This Park & Jet has never failed us over the years.
They pick you up at your car and bring you to the airport all part of the parking cost. The shuttle drops you off at the gate you need to go. Returning there is a shuttle area where you hop a ride back to your car.
Drivers we had are so friendly.
Staff are very friendly.
With a AMA membership you get an extra 10% off the total cost. It's way cheaper to park your car then taking a taxi to and from the airport for sure.
This time we were on a short five day trip upon returning we were unable to start our car. I walked to the entrance and a very nice man came out running to see if I was okay. I explained that our car wouldn't start if I could call a tow. He said let's see what he could do. Well to my surprise he drove to our car and gave us a boost for no extra cost this is all included in there service.
We were so impressed with the extra friendly service. Gives us another reason to use this location at the airport.
Yes! We will be returning for many trips to come!!

Previously was very pleased with this service but on Sunday 25th it was a different story . The step into the bus is so high I had great difficulty . .is there not a step that can be let down to make it easier for very old people to board? I literally had to haul myself up by my arms.

Fantastic place, always friendly and going the extra mile. I've needed a boost in the middle of the night and got one quickly and with a smile. The only place to park at the Calgary Airport!

I am beyond pleased with the service I received from Mike, the Park & Jet driver, today.
My early morning flight was cancelled after being at the airport for 12 hours. I had been on my feet the whole time with nothing to eat and I was exhausted. Taking me back to the Park & Jet lot, Mike asked how my trip was and briefly I told him what had happened. He helped me put my luggage into my vehicle and told me that I would not need to pay for the parking. His kindness meant more to me than I can express.

I've used Park & Jet quite a few times. Tonight we arrived at 1am, I was tired, so thought I would call just to avoid any screw ups.

I told the guy I would be a few minutes & meet at Gate 25 as this was written on my ticket.
He told me that 'due to construction' meet at Gate 9.

I clarified that it was further down & I could just walk inside.

In the end it was DOOR 9.
(We ended up walking Way too much.)

... Just a bit frustrating returning from travel at 1am!

Keeping it factual:

Approximately 10:00 pm, yesterday, joined cue for shuttle bus at International Arrivals approximately 10:00 PM. Temperature -13 C light breeze. Line was long, doubling back on itself. Well over 30 people in line, could have been 50, not sure.

Bunch of busses come by, seem to have been loading up at Domestic Arrivals. Many already full, and those just drove by. Others were largely full, and took a few people from International Arrivals.

Number of phone calls, so they knew situation. They seem to have a policy against stand room only, even if no baggage.

10:56 two busses arrived, as far as i could tell, empty. Perhaps a decision to not stop at Domestic Arrivals first? An additional 10 - 20 people, waiting in building, rushed out and started to jump the cue on both busses. Yelling, swearing, some thought fist fights were about to happen.

Competitor busses were more frequent and definitely not full.

Suggest you avoid this company. A number of people mentioned their wait was an hour long, and they would never again use this firm.

Again, temperature -13 with a breeze.

I have no complaints; our car was not harmed in any way while we were out of the country, and the daily rates were reasonable. Also, you can't beat the vehicle to terminal/terminal to vehicle shuttle service, EXCEPT one thing: we had just returned from a happy family trip to Nashville, one of the most friendly, service oriented cities I've even been to, and we were "greeted" by the grumpiest, old, black shuttle bus driver ever. He barely said a word to us, just hoisted our luggage up on the carrier and asked (almost inaudibly) what isle we were parked in. Even when I thanked him, he said nothing. Like, welcome back to Canada, folks. No tip for you, dude

First time using Park and Jet and was quite impressed! The shuttle was there waiting when I came out of the airport, and so was my vehicle! Would use them again.