_slay.inhere
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90% of the time that I need to use this app, it doesn't work accurately. Since two days ago, every time I have attempted to open the app, a screen pops up, showing the app's logo. Then, nothing happens. There is no error message, no loading indicator signage; and alas, the log-in screen never appears. I have cleared the app's cache twice and have undownloaded to re-download, hoping for a fix. To no avail, of course. This app doesn't function at all now. If I could give it ZERO stars, I would!!
31 people found this review helpful
Regions Bank
April 9, 2024
We're sorry to hear this is happening. Please email our team at mobileapps@regions.com and we'll be in touch soon. ^KG
Ian O'neill
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(9/3/2023) This app just DOES NOT WORK. It works on my iphone flawlessly but on several different android devices it absolutely will not let me log in. It's been over a year of it not working without a solution. Very aggravating. ***(4/27/2024) 7 months and another phone later and I still CANNOT log in. Still works on iOS and through the web browser just fine so it doesn't seem to be an account issue. Pretty unbelievable that I'm still having this problem after several years.
8 people found this review helpful
Regions Bank
April 29, 2024
We'd like to help, Ian. Please email us at mobileapps@regions.com and we will reach out. ^KG
Patrick Loftis
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Updated review: previously I was having issues with getting the app to work on my galaxy s24 ultra. After updating the phone, updating the app, clearing cache, data, un and reinstalling, rebooting...you name it, nothing worked. What finally did work was not using autofill or biometric sign in. Apparently the app did not like it until the device was verified. I had transfered all my old info from my old phone, which apparently was not the way to go. But everything works now.
289 people found this review helpful
Regions Bank
April 24, 2024
Thanks for the update, Patrick. If there's a way we can earn 5-stars, please let us know. ^KG