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Appeal My Claim

Did You Receive a PUA Notice You Disagree With?

If you received a PUA notice and you disagree with it, please visit puaa.jfs.ohio.gov to file an appeal. You will need your claimant ID and correspondence ID. You can find these on page 3 of the correspondence. Be prepared to provide documentation regarding why you disagree.

 

How Can I Appeal a Decision Made About My Claim?

If you disagree with a decision made about your claim, you may file an appeal. To be timely, your appeal must be received or postmarked no later than 21 calendar days after the date on your determination notice. If the 21st day falls on a Saturday, Sunday, or legal holiday, your deadline will be the next business day. You will then be notified of the date and time of your appeal hearing.

All determination letters contain instructions for how to submit an appeal. There are four options:

  • Online –Log in to your unemployment account.
    • All correspondences that can be appealed will say "File Appeal" in the far-right column.
    • Click on "File Appeal" for the determination you would like to appeal.
  • Email – Email the required information by using this form.
  • Fax – Fax the required information to 614-466-8392.
  • By Mail – Send appeals by mail to the following address:

Ohio Department of Job and Family Services
Office of Unemployment Insurance Operations
Benefit Appeals
P.O. Box 182863
Columbus, Ohio 43216-2863

What Should I Do After Filing an Appeal?

To stay eligible for unemployment benefits while your appeal is being considered, you must:

  • Continue to search for work.
  • Report any money you earn.
  • File weekly claims to request payment for weeks you remain unemployed.

If the appeal is decided in your favor, you will be paid only for the weeks you met those requirements.

In most cases, you will receive a decision within 21 days after your appeal is received. The second decision will be called a "redetermination."