We absolutely loved this hotel and its location... The location was perfect for our first true exploration of Brooklyn and the city...

We had a wedding in Brooklyn so this hotel was the right price point and location ...

...The location is unbeatable for Brooklyn, everything is right there...

...Really good location in Brooklyn, close to subway and easy access to airports and main highways...

...Easy access to subways and quiet location in the evenings...

...The location is convenient, near to the Brooklyn or Manhattan bridges, walking distance to a subway station and DUMBO...

Good location but disappointing stay...

...The rooms are large, especially considering the location in DUMBO...

...Location was great, convenient to subway, eateries and more...

...I would highly recommend choosing this location for your next stay...

...We felt completely at home in this neighborhood, The train was readily accessible creating the perfect environment for us to explore everything and anything we decided...

...The room was large and well appointed, surprisingly so for NYC...

We found the room beautifully appointed it had the most amazing view's over looking Brooklyn & Manhattan Bridges, and of course the city...

...Also, we booked a suite and they gave us a suite but they gave us a suite with a curtain and not a door...

...When I complained I was told that all rooms were designed this way...

...And Tony at the door who kept us entertained while we waited for our Lyft...

...We were fortunate to find accommodations at this hotel... Kind, courteous, empathetic and quick to get us into a room...

...Plastic cups for water and low grade coffee makers in the room...

I recently stayed at the hotel for 5 nights to attend a business conference... Wi-Fi worked well and room was very quiet...

...On the website there are different rooms to choose from, I had king city view, itwas fantastic, absolutely stunning views...

...The rooms were spacious, with fantastic amenities, accommodations and service...

...I went to a wedding while my wife watched the kids in the room. Cheryl at the front desk did a fantastic job to find us a room that had a separate room to put the kids in so my wife didn’t have to hang out in the bathroom while the kids were going to sleep... It was a lovely stay with amazing views and convenient to go bfast options...

No free wifi in a 600$ a night room?... My room was really big though...

...I also made a reservation for someone else and told Marriott we were paying for the reservation. Marriott ended up charging this person's card for the room (yes, they also charged me for the room...) so now we have an issue and a case number... Room: spacious to be sure, or at least the one we had... But we arrived and the room was 80 degrees...

...Very big rooms by New York standards...

...We found the room beautifully appointed it had the most amazing view's over looking Brooklyn & Manhattan Bridges, and of course the city. Daily servicing of the room was too the highest standards... Certainly the place to stay if your are going to base yourselves in Brooklyn...

...We love our rooms with incredible views of the Empire State Building and Statue of Liberty... This visit we requested a larger space because my sister was staying with us... The cost is moderate for a New York City hotel...

The room was nice and clean , checking was not a problem Candis from the front desk was very professional, everything was smooth. This is our second time staying in there , breakfast was great , elevator were not issues ...

...Solid hotel in the middle of Brooklyn. The rooms are large, especially considering the location in DUMBO... The hotel is nice and well maintained...

We stayed here as part of a wedding group... Rooms were large (especially by NYC standards!)...

We were assigned a room in the South Tower... I asked to move to a different room, and although we got one on the same floor with a better view, this room also had no drawer space... When I complained I was told that all rooms were designed this way... The room was a decent size for New York... I usually stay in Manhattan where they tend to be smaller... Maybe because it was Marathon weekend and they were understaffed and sold out...

...The furniture was worn-out, the cleaning insufficient, the room was dark, windows dirty... No drinking water inside the room... The only positive thing: beds were comfortable, room was quite big...

...I enjoyed the staff and updated rooms. My only issues were that the room wasn’t ready and we got there about 4:15m... Also, we booked a suite and they gave us a suite but they gave us a suite with a curtain and not a door... However, we called down and got moved to another room...

...The front desk staff is always accommodating, the rooms are spacious and clean, and the breakfast staff are always so friendly and welcoming...

...Our room on the 4th floor was a hike to the elevator and overlooked a roof. The room was small but adequate for a one night stay...

...Close to some great food, easy to get to Manhattan, rooms was very nice...

...The parking garage is a little expensive at $60/day but the elevator takes you right upstairs to the lobby, a real plus... When I complained about this to the front desk, their suggestion was to maybe “go to the Panera down the street!!!!... !” Frankly, there were a lot of things I liked about this Marriott but I can’t recommend staying here for the price - better value at the Hampton Inn where they understand that cleanliness, coffee and breakfast are important to travelers...

We had a wedding in Brooklyn so this hotel was the right price point and location ...

No free wifi in a 600$ a night room?... However the beds are supposed to be for two people but ur only comfortable alone in the bed...

...The parking garage is not owned by Marriott, but a separate entity (more $ for Marriott when it's done that way). We ended up parking in the bowels of this massive garage; so much for valet service... I also made a reservation for someone else and told Marriott we were paying for the reservation... Marriott ended up charging this person's card for the room (yes, they also charged me for the room...) so now we have an issue and a case number... But would I stay at this Marriott again if I did not have to for a business trip?...

...Two reasons for only 3 stars: very long line to pay for food/coffee at breakfast (staff seemed very overwhelmed) and the pillows were absolutely awful... Gotta have good pillows, these weren’t even decent...

Good location but disappointing stay. For the price (it came out to $384/night including taxes for a basic King room), I expected a nice, clean room... I was primarily disappointed with the lack of cleanliness and overall extremely minimalist design of the room especially considering it was not a “cheap” stay... Lastly, it seemed like kind of a rip off that Marriott charged a ~$20/day “resort fee” that goes towards food or beverage at the “lobby restaurant” that must be used per day or else you lose the credit... I wouldn’t recommend this hotel to my friends or colleagues...

...The suite had no view and was a LONG walk around a square from the elevator. The cost is moderate for a New York City hotel...

...The daily charge for food, dry cleaning, etc. is a little off-putting, especially for quick stays...

...Agnes, was also Lovely, it amazes me that both these ladies really took the time to know their guests, by day 2, they not only remembered my name, but also the room number...

We stayed here as part of a wedding group...

...I asked to move to a different room, and although we got one on the same floor with a better view, this room also had no drawer space... Overall not a good Marriott experience... Maybe because it was Marathon weekend and they were understaffed and sold out... Also, don't like the fact that the daily resort fee of 25.00 plus taxes but for which you got a 25.00 F&B credit, expired each day... Not sure why a resort fee is charged in the first place for a city hotel... Who needs dry cleaning when most people are not staying for more than a few days?...

...No drinking water inside the room. Compulsory daily destination fee not enough for 2 people’s breakfast... Yet, we had to cancel after the first night... Can’t understand how people manage to stay there...

...Also, we booked a suite and they gave us a suite but they gave us a suite with a curtain and not a door...

...I Thank General Manager, Tyler Wood and his staff for an incredibly well-done Job...

Michael and Tony go way above and beyond...

Worst Marriott we have stayed at anyplace in the world... They charge a resort fee of $ 25 per day which you can use for food or drinks... For breakfast, there is The Pantry, prepackage, self-service selection of food, a waste...

...When we went to breakfast the coffee shop didn’t even provide a decent place for dining and the food was all prepackaged and tasted stale... The staff were good and friendly but I doubt I will stay at this hotel again...

...Common areas for people to sit and eat after they get their food are not cleaned to any degree... !” Frankly, there were a lot of things I liked about this Marriott but I can’t recommend staying here for the price - better value at the Hampton Inn where they understand that cleanliness, coffee and breakfast are important to travelers...

...Daily servicing of the room was too the highest standards...

...For the price (it came out to $384/night including taxes for a basic King room), I expected a nice, clean room...

The room was nice and clean , checking was not a problem Candis from the front desk was very professional, everything was smooth...

...She actually gave me her own glasses cleaner...

Solid hotel in the middle of Brooklyn... The hotel is nice and well maintained...

...The hotel, itself was clean, and overall very user friendly...

...Even the fourth-floor cleaning staff displayed exceptional courtesy in servicing our suite, particularly after an extensive makeup session...

...The hotel also did not provide daily housekeeping service unless requested... You also get a 20.00 dry cleaning credit... Who needs dry cleaning when most people are not staying for more than a few days?...

...No drinking water inside the room...

...The front desk staff is always accommodating, the rooms are spacious and clean, and the breakfast staff are always so friendly and welcoming...

...The housekeeping staff was exemplary even when the hotel was super busy...

...We were exhausted by our long day and the associate who checked us in was exceptional. Kind, courteous, empathetic and quick to get us into a room... I regret that I did not get her name, as she is worthy of commendation... We only stayed the one night, as we were flying out the next day... Thanks to this wonderful woman who checked us in...

...The staff were uniformly pleasant and helpful and knowledgeable and at check-in my Bonvoy status was acknowledged and appreciated. The room was large and well appointed, surprisingly so for NYC... The parking garage is a little expensive at $60/day but the elevator takes you right upstairs to the lobby, a real plus... Neither their restaurant nor the M club for Elite Bonvoy members are open on weekends and there were long lines of people waiting at the “Pantry” to get a limited selection of coffee, pastries, yogurt, etc... There was one unfortunate employee having to be a cashier, barista, bagel-toaster, you name it; three employees should have been the minimum for the number of people waiting for service... !” Frankly, there were a lot of things I liked about this Marriott but I can’t recommend staying here for the price - better value at the Hampton Inn where they understand that cleanliness, coffee and breakfast are important to travelers...

Firstly , the desk ladies are the best and most competent ones i have ever seen in a hotel, very fast and Melissa solved a tricky booking issue very fast and perfectly, and one lady fixed my wifi issue due to my weird phone, with utmost skill and patience...

...Wi-Fi worked well and room was very quiet. Hotel was easy to get around downtown Brooklyn or subway into Manhattan... Hotel staff were outgoing and friendly... Hotel staff provided lots of suggestion of places to walk to around hotel...

...I went to a wedding while my wife watched the kids in the room. Cheryl at the front desk did a fantastic job to find us a room that had a separate room to put the kids in so my wife didn’t have to hang out in the bathroom while the kids were going to sleep...

...We drove in, told the doorman/valet guy we wanted to valet our car. He instructed us to drive into the garage and valet is on the right... Marriott ended up charging this person's card for the room (yes, they also charged me for the room...) so now we have an issue and a case number... They did send a maintenance guy up and problem was resolved in about 60-90 min...

...The service has always been good and includes a daily $25 credit for breakfast or drinks at the bar...

...Daily servicing of the room was too the highest standards... The staff were all pleasant and happy during our stay, they couldn't do enough to make our stay outstanding... Certainly the place to stay if your are going to base yourselves in Brooklyn...

It’s a great hotel but what makes it stand out is the great staff... She went out of her way to help me with a couple of needs and had a smile on her face the whole time... She actually gave me her own glasses cleaner... The other staff was always helpful too when dealing with a package that was shipped...

...However, the most recent visit was extra special, because we met Candace when we checked in. The staff is always really pleasant, but Candace was the best first impression we’ve experienced at a hotel ever... She was smiling when she greeted us, she answered all of our questioned, and she left us smiling and excited for the day...

...Everyone who worked there were both friendly and professional. I do have to single out 2 lovely ladies: Beverly at the front desk, who took her time to answer all questions and was also very accommodating... She encouraged and signed me up for the Marriott Loyalty Program... Agnes, was also Lovely, it amazes me that both these ladies really took the time to know their guests, by day 2, they not only remembered my name, but also the room number... They do really give you such a warm welcome... I used their fully-equipped gym everyday...

...Dante at the front desk was very helpful, held my luggage until my room was ready and recommended a delicious dinner spot... Wonderful experience and wonderful staff...

...Service was first-rate from moment we drove up to unload our car to check-in to check-out. I have never met more friendly and helpful staff every step of the way...

...We had a destination wedding at Brooklyn Bridge Park and the Brooklyn Bridge Marriott was the base of operations for over 70 Guests. I greatly commend the staff of the Brooklyn Bridge Marriott... From the multiple room block organized by the head of Block sales, Nadine Rosa-Grajales, to the front office staff of Yahira and Agnes, to the excellent service in coordinating transportation for over 70 guests by the head Bellman, Nicholas, the service was exceptional... Even the fourth-floor cleaning staff displayed exceptional courtesy in servicing our suite, particularly after an extensive makeup session... I Thank General Manager, Tyler Wood and his staff for an incredibly well-done Job... The experience is worthy of a congratulatory letter to the Marriott Corporate Management...

...I have never stayed in a Marriott hotel, or any hotel for that matter, that did not offer this... They did say they would have some drawers delivered but this never happened... Our internet was not working but when we tried to call to the front desk no one picked up... I did go down to the front desk but there was one person checking in a long line so gave up... The hotel also did not provide daily housekeeping service unless requested... Maybe because it was Marathon weekend and they were understaffed and sold out... Why not give a 75.00 credit for the entire stay?... You also get a 20.00 dry cleaning credit...

Michael and Tony go way above and beyond. They were out pulling cabs in in the middle of traffic... As a single woman traveling alone they were like my guardian angels... Helped me with restaurants and guides where to go and people watch... The thing I most noticed was how hard they worked without looking for a tip...

...The front desk staff is always accommodating, the rooms are spacious and clean, and the breakfast staff are always so friendly and welcoming. The staff throughout the hotel could not be nicer and helpful...

...Special shout outs to Leonard at the M club who really helped us out to get breakfast on our final day. And Tony at the door who kept us entertained while we waited for our Lyft... And the lovely lady bartender who served us our beer with a smile... The housekeeping staff was exemplary even when the hotel was super busy...

We checked into the Brooklyn Bridge Marriott on a Friday at 4:00pm, the line to check in had approximately 10 people ahead of us. There were only 3 people at the front desk and one as nit consistently there to help guests...

...When we went to breakfast the coffee shop didn’t even provide a decent place for dining and the food was all prepackaged and tasted stale... The staff were good and friendly but I doubt I will stay at this hotel again...

...Really good location in Brooklyn, close to subway and easy access to airports and main highways. The staff were uniformly pleasant and helpful and knowledgeable and at check-in my Bonvoy status was acknowledged and appreciated... The room was large and well appointed, surprisingly so for NYC... The parking garage is a little expensive at $60/day but the elevator takes you right upstairs to the lobby, a real plus... Neither their restaurant nor the M club for Elite Bonvoy members are open on weekends and there were long lines of people waiting at the “Pantry” to get a limited selection of coffee, pastries, yogurt, etc... Common areas for people to sit and eat after they get their food are not cleaned to any degree... !” Frankly, there were a lot of things I liked about this Marriott but I can’t recommend staying here for the price - better value at the Hampton Inn where they understand that cleanliness, coffee and breakfast are important to travelers...

We absolutely loved this hotel and its location. The rooms were spacious, with fantastic amenities, accommodations and service... Fine dining, room service and late night food runs were all available... We felt completely at home in this neighborhood, The train was readily accessible creating the perfect environment for us to explore everything and anything we decided...

...Plastic cups for water and low grade coffee makers in the room... The workout facility was really good and larger then most hotel fitness centers ...

...Wi-Fi worked well and room was very quiet. Hotel was easy to get around downtown Brooklyn or subway into Manhattan... Hotel staff were outgoing and friendly... Hotel staff provided lots of suggestion of places to walk to around hotel... I used the hotel gym during my stay...

...Cheryl at the front desk did a fantastic job to find us a room that had a separate room to put the kids in so my wife didn’t have to hang out in the bathroom while the kids were going to sleep. It was a lovely stay with amazing views and convenient to go bfast options...

No free wifi in a 600$ a night room?... My room was really big though...

...Easy access to subways and quiet location in the evenings. Very big rooms by New York standards... Gotta have good pillows, these weren’t even decent... They were so soft it was like just laying flat on the bed...

...We drove in, told the doorman/valet guy we wanted to valet our car. He instructed us to drive into the garage and valet is on the right... Room: spacious to be sure, or at least the one we had...

...It certainly felt more on par with a stay at a Holiday Inn. Lastly, it seemed like kind of a rip off that Marriott charged a ~$20/day “resort fee” that goes towards food or beverage at the “lobby restaurant” that must be used per day or else you lose the credit...

...We found the room beautifully appointed it had the most amazing view's over looking Brooklyn & Manhattan Bridges, and of course the city. Daily servicing of the room was too the highest standards... Made it lovely to return to at the end of each day... Certainly the place to stay if your are going to base yourselves in Brooklyn...

The room was nice and clean , checking was not a problem Candis from the front desk was very professional, everything was smooth. This is our second time staying in there , breakfast was great , elevator were not issues ...

...They do really give you such a warm welcome. The hotel, itself was clean, and overall very user friendly... I used their fully-equipped gym everyday... It would be nice if the bar area, was open more often during the day...

Had a great stay for one night. Dante at the front desk was very helpful, held my luggage until my room was ready and recommended a delicious dinner spot... Wonderful experience and wonderful staff...

We stayed here as part of a wedding group. Service was first-rate from moment we drove up to unload our car to check-in to check-out... Location was great, convenient to subway, eateries and more... Rooms were large (especially by NYC standards!)...

...The bed was also more like a Murphy bed, not typical Marriott.... I have never stayed in a Marriott hotel, or any hotel for that matter, that did not offer this... They did say they would have some drawers delivered but this never happened... The room was a decent size for New York... Why not give a 75.00 credit for the entire stay?... We had plans outside the hotel so were not able to fully utilize this... You also get a 20.00 dry cleaning credit... Who needs dry cleaning when most people are not staying for more than a few days?...

...The only positive thing: beds were comfortable, room was quite big...

...The front desk staff is always accommodating, the rooms are spacious and clean, and the breakfast staff are always so friendly and welcoming...

We had a great time in downtown Brooklyn with the Marriott as our home base... Special shout outs to Leonard at the M club who really helped us out to get breakfast on our final day... And Tony at the door who kept us entertained while we waited for our Lyft... And the lovely lady bartender who served us our beer with a smile...

...They charge a resort fee of $ 25 per day which you can use for food or drinks...

...Our room on the 4th floor was a hike to the elevator and overlooked a roof. The room was small but adequate for a one night stay...