Nebraska Furniture Mart
Reviews and Complaints
Nebraska Furniture Mart Reviews
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Verified Reviewer |5600 Nebraska Furniture Mart Dr, The Colony, TX 75056Poor customer service
- Beautiful store
Preferred solution: Let the company propose a solution
User's recommendation: Not worth the trip!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |5600 Nebraska Furniture Mart Dr, The Colony, TX 75056Left Hand Doesn't Know What the Right Hand is Doing!
- Customer service and delivery
Preferred solution: Deliver product or service ordered
Lack of customer contact
User's recommendation: Be very careful and check your details. After they get your money, they don't care much.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |700 South 72nd Street, Omaha, NE 68114We bought two mattresses and box springs w bed bugs
We have called Orkin to come out to our home and they charge 1570. And this is without the 95.00 inspection fee and also each time they send a rep out to our home which was not in the delivery area for OUR mattresses ( and was when we got our whole living room set...
- Big store
- Sales team
- Selection
- Delivery
- Lack of accountability when they make the mistake
- False statements on warranty
Preferred solution: Let the company propose a solution
Warranty on chairs
Warranty on chairs
Unhappy customer/will never buy another thing from them
User's recommendation: dont have anything shipped to you it will most likely be broken
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |5600 Nebraska Furniture Mart Dr, The Colony, TX 75056Sales people had no internet...couldn’t buy a thing
- Large selection
User's recommendation: Call before to see if they have working internet.
HORRIBLE
User's recommendation: Be Very Careful!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |1601 Village West Pkwy, Kansas City, KS 66111POOR CUSTOMER SERVICE AND COMMUNICATION
- Ease of shopping and location
- Variety in product
- Competitive pricing
- Lack of accountability when they make the mistake
- Lack of transparency and honesty
Preferred solution: Let the company propose a solution
User's recommendation: Maybe, as of now we are unhappy about being lied to and being sold product that was unavailable.
Horrible service
- Salesman
- Awesome sales team
- Product quality
Preferred solution: Let the company propose a solution
Worst shopping experience
- Broke my front fence gate
- Used my money for 5 months now and did not deliver products
- Bad f n attitude
Preferred solution: Deliver product or service ordered
Delivery and set-up
Recent experience
Preferred solution: Deliver product or service ordered
User's recommendation: Nebraska does not live up to hier end of a transaction
Dented refrigerator delivered twice.
- Store
- Product or customer service
Preferred solution: Let the company propose a solution
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Thank You for your Rating and Review, Jill. I am sorry about the issues you encountered with the sales associate not being able to connect to the internet to check inventory for you.
We have forwarded your review to our sales management team for review and possible coaching. Please reach out to us either by live chat at NFM.com, by email at contact.us@nfm.com or by phone at 1-800-359-1200 ext.
22420 if we can be of further assistance. We appreciate you choosing Nebraska Furniture Mart and look forward to helping you again.