MyJackpot Casino Review & Ratings 2024

We’re kicking off our review with a bang by looking into the MyJackpot bonus that all new players can claim. We’ve seen a lot of bonus offers so trust when we say that this is quite simply one of the largest and most generous deals that we’ve ever encountered!

As soon as you start playing on the site, even before you register any of your details or make an account, you’ll receive 150,000 Chips to start playing with. That’s a pretty good way to get to know the site and have a few spins on your favorite slots. Then, when you register an account and verify your email, you’ll have another one million Chips added to your balance.

MyJackpot is not the slickest or most feature packed of any site you’re likely to see but it delivers everything you need for a smooth and hassle free experience. As soon as you visit the desktop site, you’ll be welcomed by a pleasing color scheme and an easy to navigate screen, with limited links to games and the app to make everything super easy to find.

Games take up most of the landing page but you’ll find important information about using MyJackpot at the bottom of the screen. The site also scores more marks for the option to translate any page into 16 languages, including German, Polish, Spanish, and French.

MyJackpot has a full app available to download onto Apple and Android systems. It has a score of 4.8 on the App Store and 4.5 on the Play Store so this gives you a good indication of its quality. In fact, our MyJackpot.com review found that this is one of those situations where the app offers a superior experience to the desktop site.

Once you’ve got the app loaded, you’ll be able to find everything you need to play right at your fingertips. Games are divided into categories, such as jackpot slots, or games from specific makers, and other tabs take you to the shop, rewards center, login screen, and help areas. The app is a newer addition to MyJackpot.com and this shows in its layout, design, and overall functionality.

MyJackpot.com social casino

MyJackpot.com mobile casino

As MyJackpot is a social casino, there’s no need to make any deposits or spend any money to play any of the games on the site. There are numerous ways to gain Chips, the onsite currency you’ll be using to fund your gaming but, if you decide you would like to purchase a bundle, then MyJackpot has you covered.

The first step in buying Chips is to go to the ‘Shop’ where you’ll be able to select the bundle of your choice. They have a starting price of $1.99 for 130,000 Chips but pretty much all of the sets on offer will have a special discount or added extras like additional bonus points or jokers.

MyJackpot accepts major debit and credit cards, such as Visa and Mastercard, as well as the e-wallet Skrill. If you’re using the app then you’ll also be able to pay using Apple Pay or its equivalent too. As payment methods go, this covers all of the bases, and should meet most member’s requirements. However, as the site develops, we’d like to see more payment options being added, such as PayPal.

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One of the only slight negatives in our MyJackpot.com review is their customer service. We rate efficient and accessible customer service highly and, while MyJackpot has a solid offering, we would still like to see them do more to make support open to everyone.

Whatever platform you’re using, as soon as you encounter a problem, the first place you should turn is the FAQ page. On MyJackpot, the FAQ page is very detailed and should address most common queries. It isn’t divided into sections so you do have to scroll through the various questions but this isn’t a huge issue.

If you need more support while using the desktop version of the site, you’ll have to send the team an email. That’s the only support option available from there. On the app however, you can access a live chat function by scrolling to the bottom of the FAQ section. There you’ll spot a question mark symbol which will open up the live chat. Support over the phone is only possible once you’ve achieved emerald and diamond status in the VIP program.

One of the most important aspects of our reviews is to make sure that any sites we recommend are safe for all players. Luckily, there are no fears on that score when playing at MyJackpot. The site is owned and operated by WHOW, a reputable, TÜV certified German company and owner of several social casinos, including Videoslots.

MyJackpot operates on an entirely free to play model, which is completely legal in America, apart from in the states of Washington, Idaho, and Nevada, and means that you’ll never have to part with any cash to enjoy these casino style games.

As is standard at social casinos, in order to be able to play at MyJackpot, players must be over the age of 18. The site demonstrates their commitment to this by using an xml age mark on their site. They also incorporate other standard safety features into their site including SSL encryption, and anti-virus systems.

MyJackpot is the site that keeps on giving, with a collection of the most generous bonuses and reward schemes we’ve ever seen at a social casino. These are just a few of the ways you can gain extra Chips:

VIP program

The VIP program at MyJackpot has 8 levels of membership, starting at quartz and going up to diamond. Jumping up through the first few levels of membership shouldn’t take you long and opens the door to rewards like free Chips, special gifts, and bigger discounts when you buy Chip bundles.

To keep players interested and striving for points, some games at MyJackpot are only available to members who have reached a certain reward tier.