AMC Entertainment Phone Numbers and Emails

Toll-Free Number:

  • (877) 262-4450
Send Message

Customer Service:

  • (888) 262-4386
  • (888) 562-4262
  • (888) 440-4262
  • (913) 213-2000

Investors/ Franchising:

  • (866) 248-3872
  • (800) 962-4284

AMC Entertainment Emails:

Investors/ Franchising
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact AMC Entertainment Customer Service?

Most Popular Number:

(877) 262-4450
Total calls: 2 380 Issues resolved: 23 Last call: Apr 12, 2024

What Is the AMC Entertainment Phone Number?

The company has published several phone numbers to make it easy for customers and clients to contact the AMC customer service team. The company's toll-free number is 1-877-262-4450. Clients can dial four other numbers and get the help they need. From getting a refund and resending a confirmation email to managing communication and gift card balance, ask any question by dialing one of the customer service numbers. The AMC contact numbers are 1-888-262-4386 and 1-888-562-4262. Another number to add to the list is 1-888-440-4262. There is one more number to get in touch with the AMC customer service team, which is 1-913-213-2000.

How Do I Contact AMC Entertainment Customer Service via Live Chat?

At present, there is no AMC customer service chat feature. However, individuals can contact the support team thanks to several customer service numbers. If you prefer a written form of communication, reach out to the AMC Entertainment customer service team via their social media handles, such as Facebook and Twitter. Head to the social media platforms and search for the company's name to send direct messages. There is one more alternative, which is to fill out the contact form. The AMC customer service team will reply once you complete and submit the form.

What Are the AMC Entertainment Business Hours?

Customers can contact the support staff during AMC plus customer service hours by dialing the company's numbers. An alternative to this is messaging the support team on the company's Facebook and Twitter pages to get a response as soon as possible. In addition, there is an option to fill out the Contact Us form on the company's website, where you can attach your receipt and ticket stub to support your concern. However, if you are requesting credit, proof of purchase is mandatory. If you cannot reach out to the support team or get help via these methods, browse through the frequently asked questions. If you would like to speak directly to one of these representatives, call them between 8 AM and midnight CST, seven days a week.

What Is the AMC Entertainment Corporate Office Address?

AMC corporate office is at 11500 Ash Street, Leawood, Kansas 66211, United States. Some customers prefer to visit the office address when they need help getting the required help and effective solution from one of the representatives via call or online. Visiting the office in person ensures they can interact with an AMC customer service representative, explain their concerns in detail, and promptly get the solution. This enhances the tangible experience lacking in the service offered via online platforms and calls.

PissedConsumer Club

Contact Information

AMC Entertainment Website:

AMC Entertainment Help Center:

Corporate Office Address:

AMC Entertainment Inc.
11500 Ash Street
Leawood, Kansas 66211
United States

AMC Entertainment Customer Service Reviews

1.3 / 5
Bad
Guest-5496492
Resend code
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No real person to talk with to explain your situation. Still not able to open account. Will cancel when account is accessible.

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Guest-5492803
Cancel subscription with full refund
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Absolutely deplorable
For three years in a row charged me for services that I never received
I never signed up for the service
Discontinued the services snd wilm still charged
I am s senior citizen and I am filling out a form for abuse

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Kim K Gfu
Charged wrongly

I tried to start a free trial with my child. I tried to log in to that trial and was told.

I had no account in valid account. I tried to reach a m c with no response at all No link set to reset a password. What should I wear? Because is that I had no account!

Now. I have been charged $83 forward. AMC membership that I was never even able to decide if I wanted or not. I have never logged in.

I have never had access to that account! And after AMC did not get back to me to change my password to help me in any way. as soon as I at complained and asked for my money back. I got it email 30 seconds later.

Telling me what my new password wasn't and do enjoy my service. I had no chance whatsoever to even check out The Movie Channel. Let alone cancel the trial. I would like my money back.

That was my rent money. I am a single mother. and none of that. Even matters you stole my money and never even called me back to talk to me about it!

I have had no response from thiscon summer other than let us know how you rate your experience with us. But you never talked to me. You never asked me for anything you never called me. You just sent me an email asking how my experience well.

It has been absolutely horrible, absolutely nerve. Racking and my children are suffering because of you

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Guest-5252488
Major complaint

It was non existent. They never got back to me with any kind of resolution to my issues.

They just said sorry you had a bad experience. That's not acceptable.

I will not be going to ant AMC threatre again. I'll wait for any movie to come to Netflix.

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How Good is AMC Entertainment's Customer Service?

Nahlia Fps
Nahlia Fps
Feels Disappointed | Mar 08, 2024

Well you can't call customer service, you can't contact them at all. I'm being billed twice a month for AMC plus and I can't have it fixed. I don't want to have it canceled because I like watching programs on AMC +

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Shabazz Zhd
Shabazz Zhd
Feels Disappointed | Feb 26, 2024

0 response, I am canceling my account.

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Lisa A Wfn
Lisa A Wfn
Feels Disappointed | Jan 06, 2024

I’ve been charge for this service over and over again, and I’m unable to cancel my subscription

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Mazie Ptq
Mazie Ptq
Feels Disappointed | Dec 12, 2023

Bad bad bad

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Loriel Rxa
Loriel Rxa
Feels Disappointed | Nov 30, 2023

Stressful. Not worth the time

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Shadi Zwq
Shadi Zwq
Feels Disappointed | Nov 13, 2023

No response from anyone it's been 24 hours

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Summary of AMC Entertainment Customer Service Calls

3.7K TOTAL
CALLS
00:50 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AMC Entertainment?

Activation/ Cancellation Question:

  • “Spent an hour trying to renew amc plus”
  • “Trying to cancel my subscriptions”
  • “Cancel my subscription”

Payments and Charges Question:

  • “They charged my card twice”
  • “Billing”
  • “You overcharged my card”

Account Question:

  • “Membership fee”
  • “Unable to open my apps without asking for subscription I already have”
  • “Can't get password”

Request for Information Question:

  • “Question membership”
  • “Talk about my bill”
  • “Need help canceling”

Refund Question:

  • “Need refund”
  • “Refund”
  • “Want my money back your app is broken!!”

Product/ Service Question:

  • “Plus not working”
  • “No internet”
  • “The app is not working”

Staff Question:

  • “Talk to customer service”
  • “Service issues”
  • “No service”

Cards Question:

  • “They took 90 dollars off my card”
  • “Took way to much money off my card”
  • “Took money off my card 2 time this month”

Shipping and Delivery Question:

  • “I never received my movie tickets”
  • “If I get the monthly ticket now at end of month, will it last to the end of the next month?”
  • “I can't get the channel snd I am a subscriber”

Return/ Replace Question:

  • “Need to change my credit card & email”
  • “Need to change my credit card”
  • “I would like to change my password. I forgot my password”

Website/ Application Question:

  • “App not working”
  • “App issues”
  • “Website problem obtaining refund”

Employment Question:

  • “Job employment”

Other Question:

  • “Cant watch on my bedroom tv”
  • “No longer need this an i jave unsubscriibed”
  • “Remove ads”

About

Related Companies

AMC Theatres, Screenvision Media, National CineMedia, UCI Cinemas Brazil, Odeon Cinemas

Summary

AMC Entertainment is a company providing movie-experience all over the U.S. and Canada. Company presents movies in 361 theatres with 5,203 screens. AMC Entertainment operates 24 of the 50 the best theatres in the country including top three. Company presents novelties and innovations attracting visitors. Web site of the company provides useful information about movies ad ongoing events, MovieWatcher network, MovieWatcher rewards, gift cards and merchandise, programs and offers. AMC Entertainment offers special discount for group tickets, provides ability for donations ad ticket request, advertising places, guest services, community, code and conduct, theatre rentals, ticket packages, general info, movies info and many more.

AMC Entertainment reviews and complaints

AMC Entertainment is ranked 59 out of 460 in Cinemas and Theaters category

Area Served

USA

Payment Methods

VISA

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