UNAHOTELS Cusani Milano
Via Cusani 13, 20121 Milan Italy
Full view
View all photos (664)664
360
Panoramas (8) 
Room & Suite (349)
About
#110 of 461 hotels in Milan
Location
4.8
Cleanliness
4.6
Service
4.4
Value
3.9
The elegant UNHOTELS Cusani Milano lies in a very central position between the Castello Sforzesco and the Duomo. Its 92 refined rooms and the welcoming lounges of the hall provide exclusive comfort. The hotel features 6 meeting rooms equipped with the ultimate technologies accommodating up to 90 delegates. The well-known restaurant offers a taste of the best gastronomic specialties of traditional and international cuisines. Private garage is available for customers.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Hair dryer
Room service
Safe
Laptop safe
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French, Spanish, Finnish and 3 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
224Restaurantswithin 0.3 miles
151Attractionswithin 0.3 miles
Contact
Via Cusani 13, 20121 Milan Italy
Name/address in local language
Getting there
CairoliMilan Metro2 min
LanzaMilan Metro6 min
Rental CarsSee rental cars from $21/day
1106Reviews30Q+A97Room tips
Reviews
Traveler rating
- 470
- 457
- 121
- 31
- 27
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
This is a nice modern hotel situated near the castle with great location, friendly staff and good breakfast. We visited the hotel in april, the temperature began to rise and our room was too warm - They AC-system wasn't started because it was too early in the season. This was the only drawback of this hotel. My wife wants to visit this hotell again and me too - If the AC is working!
Read more
Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed on business. Very comfortable, good bed and shower and wi-fi was fast. Breakfast was ver good but the welcome attitude at the reception needs a transformation. I was very surprised at cost and did not get the feeling of vfm. Not recommended and i would find another hotel next time
Read more
Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Nicholas we're sorry to read your stay didn't meet your expectations We always work with passion drawing inspiration from our guest review to better our service, we hope your travels will bring you again to Milan we will be glad to welcoming again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice room. Friendly and helpful staff. Well located for tourist attractions. 10 minute walk to the Duomo. No spa or health facilities apart from a small gym. The hotel is next to a tramline in Central Milan so some rooms could be noisy. I was on business and the hotel was very suitable, including good conference facilities.
Read more
Date of stay: May 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This large hotel in a central part of Milan was a nice surprise. We found our room to be spacious and very clean. The room has a large bed (a little on the hard side, and not the best pillows) and a nice seating area. The bathroom is quite spacious, the only problem is that the shower stall is quite small … and can be uncomfortable for someone who is tall. Breakfast was excellent, great selection of dishes served by a kind and attentive wait staff. The team at the front desk were also great. The only downside to this hotel, apart from the small shower, is the wifi service … not always great and you need to request a new access code every 48 hours.
Read more
Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights and took the €25 upgrade which gives free wi-FI and contents of the bar fridge. The bar fridge has 4 waters, 2 beers, 2 cokes and 2 juices plus Pringles and nuts so the upgrade is worth it. The room 209 was spacious with a separate sitting area. Breakfast was included and was sufficient but with little variety. The Sforza castle is 100 meters away and the Duomo is an easy stroll down Via Dante. The Metro is 20 meters away. Would definitely choose this hotel chain again provided I get the same room again. The tram can be heard clearly but is not really a problem unless you are a light sleeper.
Read more
Date of stay: March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived here from Australia w ease. Was simply accessible by quick walk from cadorna train station. Friendly helpful staff. Very quiet, comfortable, tastefully decorate and clean, warm with openable window for free air, good tasty breakfast included, 25 euro extra for Internet (we paid 25euro upgrade to spacious superior room w free wifi included) and easy quick access to central city sights - duomo, castle, metro. Highly recommend it.
Read more
Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The UNA Cusani in Milan, which I was looking forward to as a luxurious two nights at the end of an exhausting trip, turned out to be a great disappointment. It was in a great location and it was a beautiful hotel and it had a lovely breakfast. Our room, though very nicely appointed and modern, was a very small one with a slanted wall right under the roof on the top floor. But that’s not the problem: THE ROOM WAS TOO HOT! We and they couldn’t get it to cool down; we were very uncomfortable as we had to sleep in near 80 degree temperature Fahrenhite. It must be a chronic problem with those similar rooms; it couldn’t have been the first time it happened.
Read more
Date of stay: March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Frank we're sorry to read your stay didn't meet your expectations We always work with passion drawing inspiration from our guest review to better our service, we hope your travels will bring you again to Milan we will be glad to welcoming again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I spent three nights at this hotel recently and we found it absolutely first class. We were upgraded to a superior room, which was very spacious and included free wifi. The room was immaculate, as indeed was the whole hotel. Breakfasts were very good, with a wide selection of food and drink available. Perhaps the reception staff were the real highlight. They could not have been more helpful, even to the extent of doing the check in for the return flight. On top of all this, the hotel was very conveniently located for all the key sights.
Read more
Date of stay: March 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world, be well until then
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent a long weekend at UNA Hotel Cusani in Milan. The hotel is located centrally and there is a parking garage for guests under the hotel. The hotel will park your car and get it for you again when you need it for a few euro's. Parking costs a bit as well. The rooms are nice, big bathrooms and we had a nice view from our room. Breakfast is really nice as well and the breakfast area is wonderful. Almost all interesting places are within walking distance from the hotel.
Read more
Date of stay: November 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights in this well located hotel in the center of Milan, near the Sempione park and less than 10 minutes walk to the Duomo or via Montenapoleone. UNA is a hotel chain. I had a quiet room at the back of the hotel (not street-facing, as some other critics complained about the noise of the tram). Sleep quality was OK. Clean bathroom. Nice staff but "good will" does not replace professionalism & many years of experience. OK hotel overall, but not great for the following reasons: 1) The bed/pillows/ room carpet / room dry air tend to give allergies if you are subject to them; 2) Food and service at the bar were very average; 3) Internet is charged €25/day for a poor connection quality, which I still cannot believe in 2013; 4) A cleaning lady entered the room without…
Read more
Date of stay: February 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Una_Hotels_Direttore, Direttore at UNAHOTELS Cusani Milano
Responded Apr 30, 2017
Dear Guest thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel Thanks for your notes you have given us the opportunity to continue to improve our services. We hope your travels will bring you again to Milan and we will be glad to welcoming you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ledilau asked a question Jan 2020
Jakarta, Indonesia6 contributions4 helpful votes
Answer from Sherif Lokman
Jan 2020 |
Yes they have in some rooms, better to check with the hotel directly the availability
Yves9031 asked a question Jun 2019
Ghent, Belgium47 contributions14 helpful votes
Answer from Aktham S
Jun 2019 |
The hotel restaurant serves excellent food however the menu is limited regarding choice. It serves a fillet steak only a couple of fish dishes and the rest of the menu is a variety of pasta dishes. I don’t know what their winter menu is like. Having said that there are excellent restaurants within walking distance from the hotel. I would recommend “Nabbuco” restaurant
anonymousH4618JT asked a question Mar 2019
London, United Kingdom1 contribution
Answer from lserranti
Mar 2019 |
Dear Guest,
thank you for your message. The parking cost is 35 euro per night. If interested we suggest you book in advance by checking with Reception staff.
Kind regards
haleh31 asked a question Jul 2018
Sunderland, United Kingdom
Answer from lserranti
Jul 2018 |
Dear haleh31,
Thank you for your request.
Could we kindly ask you to send us an email to our direct email address in order to check availability and send you best offer for the requested period.
Regards,
Massimiliano
Carmen N asked a question Mar 2018
Bucharest, Romania29 contributions16 helpful votes
Answer from lserranti
Mar 2018 |
Good morning Carmen N,
thank you for writing us.
Yes, the hotel is suitable for infants:
we have highchairs in the restaurant and baby cot in the room.
We also have availabile an extra kit specially developed for babies.
If you like to have more detils or any further information, please do not hesitate to contact us directly by mail.
Warm regards,
Marco,
Front Desk
123456
Mardi S wrote a tip Oct 2022
Perth, Australia161 contributions86 helpful votes
"Maybe ask for a room on a higher floor, ours was very dark, possibly because of the huge and beautiful apricot tree outside."Read full review
delotsy wrote a tip Jun 2022
Kuwait City, Kuwait1 contribution1 helpful vote
"DO NOT stay in this hotel"Read full review
Asma AJ wrote a tip Oct 2021
Abu Dhabi, United Arab Emirates1 contribution3 helpful votes
"Whatever room you choose, they'll most likely move you. Not worth staying at since they don't honor reservations."Read full review
123456…
PRICE RANGE
$190 - $278 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
una hotel milan
LOCATION
ItalyLombardyMilanCentro Storico
NUMBER OF ROOMS
92
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing