Create an Xbox profile

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You’ll need a Microsoft account to create an Xbox account. A Microsoft account is not the same thing as an Xbox account, although you can use the same email address for both.
If you already have a Microsoft account that you use to sign in to other Microsoft services (such as Windows, Outlook, OneDrive, Office, MSN, and Skype), use that account to create your Xbox account as well. Using the same email address to sign in to Xbox allows you to manage your settings and billing information through a single account.
If you need help finding the email address for your Microsoft account, follow the steps in:
For help resetting your password, follow the steps in:

If you don’t have a Microsoft account

You can use your usual email address to create a Microsoft account, even if it’s a non-Microsoft email (such as Yahoo, Gmail, etc.). If you use a non-Microsoft email address, you’ll be prompted to provide some additional info when you sign in for the first time. You’ll need to:
  • Create a password
    Note This password will be tied to your Microsoft account and used to sign in to Microsoft services only. It doesn’t need to be the same password you use to sign in to your email account. Note also that updating your email password won’t change your Microsoft account password.
  • Enter your first and last name
  • Provide your country and date of birth
  • Verify ownership of the account by entering a code that we’ll send to the email address you provide
Once you’ve done the above, you’ll be the owner of a new Microsoft account and can sign in to Xbox.

Option 1: Use an existing email address for signing in to Xbox


Option 2: Create a new email address to use for signing in to Xbox


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